BSOD due to ntoskrnl.exe verifierext.sys ntkrnlmp.exe


  1. Posts : 1
    Windows 10
       #1

    BSOD due to ntoskrnl.exe verifierext.sys ntkrnlmp.exe


    Os Build: 1909 18363.720

    I usually get BSOD when gaming. I am not sure if this happened after the 1909 update. I did a clean re installation of Windows using the 1909 installer but still I am getting BSOD.
    My i7-8700k is currently OC'd to 4.7Ghz.

    The link belows is the V2 logs.
    Thanks!
    V2 Log
      My Computer


  2. Posts : 1,251
    Windows 8.1 Enterprise x64
       #2

    1. Run Driver Verifier Manager through type "verifier" in search bottom
    2. Select "Create standard settings"
    3. Select "Select driver names from a list"
    4. Tick all 3rd party drivers and 5 Microsoft drivers (ntoskrnl.exe, hal.dll, intelppm.sys, storport.sys and cng.sys)
    5. Accept changes and reboot computer
      My Computer


  3. Posts : 38,354
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    What is the warranty status for the computer?


    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) wmic recoveros get autoreboot
    10) wmic recoveros get DebugInfoType
    11) bcdedit /enum {badmemory}

    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    13) Make sure that there is no over clocking while troubleshooting

    14) To ensure that there are no improper bios settings please reset the bios

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computer’s CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow
    3 Easy Ways to Clear CMOS (Reset BIOS)
    How to Clear CMOS (AKA Reset BIOS Settings)

    15) The logs displayed:

    RAM: CMK16GX4M1B3000C15
    RAM Speed: 3000

    The CPU supports max RAM 2666

    The RAM is overclocked.

    The RAM is not on the Qualified Vendor List (QVL).

    https://download.gigabyte.com/FileLi...3_20180613.pdf


    RAM testing typically tests for malfunctioning RAM.
    It was not designed to test for incompatible RAM.

    16) When purchasing RAM make sure:
    a) RAM modules are on the QVL
    b) RAM modules have matching SKU

    17) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    18) Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10

    19) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan





    Code:
    Event[1184]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2020-03-11T14:38:03.824
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: diamondph
      Description: 
    A corrected hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 6
    
    The details view of this entry contains further information.
      My Computer


  4. Posts : 392
    W10
       #4

    IMO the first step is to remove the overclocking/tweaks and see how the computer behaves when at standard settings.
    Overclocks can degrade hardware over time - so a previously stable overclock may not be stable any longer.
      My Computer


 

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