Windows keeps freezing randomly

  1. Posts : 3
    WIndows 10 Pro

    Windows keeps freezing randomly

    Hi guys,

    I've got a PC that dual boots Mac OS and Windows 10 Pro. Mac OS runs smoothly since I've bought the PC in january. Windows keeps freezing randomly and I need to reboot the system (hard reboot) to keep using it. It happens roughly every 5-10h of uptime but not in regular intervals.

    I've uploaded the crash report here:

    Transfer - Dropbox

    Windows 10 Pro (1909)
    Build: 18363.693

    Let me know if you need any additional details!

    Any help would be much appreciated!
      My Computer

  2. Posts : 1,255
    Windows 8.1 Enterprise x64

    Can you send dmp files from C:\Windows\LiveKernelReports?
      My Computer

  3. Posts : 3
    WIndows 10 Pro
    Thread Starter

    Sure, here you go:

    Transfer - Dropbox

    Does this help or do you need any additional information?

    Thanks a lot!
      My Computer

  4. Posts : 1,255
    Windows 8.1 Enterprise x64

    Update BIOS - Wsparcie dla MAG Z390 TOMAHAWK | Motherboard - The world leader in motherboard design | MSI Polska
    1. Run Driver Verifier Manager through type "verifier" in search bottom
    2. Select "Create standard settings"
    3. Select "Select driver names from a list"
    4. Tick all 3rd party drivers and 2 Microsoft drivers (UsbHub3.sys and ucx01000.sys)
    5. Apply changes and reboot computer
      My Computer

  5. Posts : 3
    WIndows 10 Pro
    Thread Starter

    Thanks for the advice. I did steps 2-5 and got a blue screen when booting windows and this smile:
    I had to restore windows to previous settings in order to get it working again. Any idea what the problem might be?

    Thanks a lot for your help!
      My Computer

  6. Posts : 1,255
    Windows 8.1 Enterprise x64

    Disable Driver Verifier via Safe Mode and send new crash dumps
      My Computer


  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:57.
Find Us

Windows 10 Forums