Please perform the following steps:
1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan
7) wmic recoveros set autoreboot = false
8) wmic recoveros set DebugInfoType = 7
9) wmic recoveros get autoreboot
10) wmic recoveros get DebugInfoType
11) bcdedit /enum {badmemory}
12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
13) Make sure that there is no over clocking while troubleshooting
14) Sometimes there are problems in the bios that produce BSOD.
The BIOS: BIOS Version/Date American Megatrends Inc. P1.30, 22/11/11
15) Please check to see if this is the most up to date version
16) Open the website for the computer or motherboard manufacturer to view the drivers and post a URL or hyperlink into the thread.
17) To ensure that there are no improper bios settings please reset the bios
18) Sometimes there can be failure to boot after resetting the bios
19) Backup the computer files to another drive or to the cloud
20) Make a backup image using Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Macrium Reflect Free
Backup and Restore with Macrium Reflect
21) Create a brand new restore point.
Create System Restore Point in Windows 10
How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computer’s CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow
3 Easy Ways to Clear CMOS (Reset BIOS)
How to Clear CMOS (AKA Reset BIOS Settings)
22) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread
b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread
23) Open Ccleaner > click windows tab or custom clean > scroll down to system and advanced > post an image into the thread
24) Increase the free space on C: drive to > 30 GB
Free Up Drive Space in Windows 10
Code:
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Disk & DVD/CD-ROM Drives
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Drive: C:
Free Space: 16.5 GB
Total Space: 121.5 GB
File System: NTFS
Model: M4-CT128M4SSD2
Drive: D:
Free Space: 0.0 GB
Total Space: 753.9 GB
File System: NTFS
Model: SAMSUNG HD103SJ
Drive: G:
Free Space: 136.8 GB
Total Space: 200.0 GB
File System: NTFS
Model: SAMSUNG HD103SJ
Drive: H:
Free Space: 15.4 GB
Total Space: 1430.8 GB
File System: NTFS
Model: ST31500341AS
25) For any BSOD:
a) run the V2 log collector to collect new log files
b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
Code:
athw10x.sys Driver for Qualcomm Atheros CB42/CB43/MB42/MB43 Network Adapter Official site: http://www.qualcomm.com/drivers
Unofficial site: https://www.ath-drivers.eu
Code:
rt640x64.sys Realtek NICDRV 8169 PCIe GBE Family Controller driver
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false
Unofficial Realtek update site for older drivers -
https://www.realtek.cz/download-RTL8101E-network-driver-for-Windows7-64bit.html
Code:
athw10x.sys Wed Sep 20 23:01:20 2017 (59C355B0)
Code:
rt640x64.sys Fri May 24 01:47:02 2019 (5CE7AF86)
Code:
Event[6442]:
Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 2020-03-11T00:45:50.406
Event ID: 1018
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: DESKTOP-LAERGN0
Description:
The dump file at location: C:\WINDOWS\MEMORY.DMP was deleted because the disk volume had less than 25 GB free space.
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