BSoD after cold boot or seconds after login

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  1. Posts : 17

    BSoD after cold boot or seconds after login


    I get BSODs when i boot my PC (usuallyafter bios somtimes within first seconds after login in to win10) and only if the computer was off for a while (~1hour). Restarts are no problem. Today i also got a black screen after boot up. I could use my mouse and there was a loading circle loop. Also i get strange black stripes on the screen when playing AOE Definitive in Fullscreen. But as it dissapears in window mode and when i use task manager i suppose this is a bug.

    What i did so far:
    -Checked powerunit pins with multimeter //everything fine

    -Changed PSU anyway

    -Clean windows and drivers on a SSD

    -Took out my failing/freezin GPU , iam now running my on board gpu

    -unplugged my DVD Drive

    -Memtest 86, 16hours //no error

    -Used different RAM slots 1+3and2+4 in dual channel mode

    - used xmp profile 1 in bios,

    -used driver verifier with 3rd party drivers and some Microsoft drivers 7/no error

    -Furmark andPrime 95 tests //no error

    -Used only one Drive with clean win10 at a time and tried different ports and sata cables

    -checked SMART

    -Fresh Windows10 on a HDD

    -flashed BIOS

    -used GSmart tools with ultimate boot cd on every drive



    Win Version: 1909(Build18363.657)

    I bought these components some time ago and a shop put them toghether. I always had issues and i'am wondering if the motherboard may be the problem.

    Thanks for your time. I hope i posted all the information required.

      My Computer

  2. Posts : 38,401
    windows 10 professional version 1607 build 14393.969 64 bit

    Hi sax608,

    Welcome to the BSOD forum.

    The logs were in a foreign language and could not be scanned.

    Please change the default language to English and upload a new V2.
    Change Display Language in Windows 10
      My Computer

  3. Posts : 17
    Thread Starter

    sorry...Here is the new file:
      My Computer

  4. Posts : 38,401
    windows 10 professional version 1607 build 14393.969 64 bit

    Please perform the following steps:

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) wmic recoveros get autoreboot
    10) wmic recoveros get DebugInfoType
    11) bcdedit /enum {badmemory}

    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    13) Make sure that there is no over clocking while troubleshooting

    14) Uninstall AVG AV using the applicable uninstall tool:
    Install AVG on your PC, Mac | AVG installation files
    Uninstalling AVG software using AVG Clear or AVG Rem... | AVG Support

    15) Make sure Windows defender is on

    16) If there are no BSOD for one week you can reinstall AVG or continue using Windows defender

    17) Uninstall and reinstall: igdkmd64.sys
    IGFX Intel GPU driver

    GA-Z97X-Gaming 5 (rev. 1.0) | Motherboard - GIGABYTE U.S.A.

    18) Perform Windows updates

    Name	Intel(R) HD Graphics 4600
    PNP Device ID	PCI\VEN_8086&DEV_0412&SUBSYS_D0001458&REV_06\3&11583659&0&10
    Adapter Type	Intel(R) HD Graphics Family, Intel Corporation compatible
    Adapter Description	Intel(R) HD Graphics 4600
    Adapter RAM	1.00 GB (1,073,741,824 bytes)
    Installed Drivers	igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll
    Driver Version
    INF File	oem4.inf (iHSWD_w10 section)
    Colour Planes	Not Available
    Colour Table Entries	4294967296
    Resolution	1920 x 1080 x 60 hertz
    Bits/Pixel	32
    Memory Address	0xF7800000-0xF7BFFFFF
    Memory Address	0xE0000000-0xEFFFFFFF
    I/O Port	0x0000F000-0x0000F03F
    IRQ Channel	IRQ 4294967293
    I/O Port	0x000003B0-0x000003BB
    I/O Port	0x000003C0-0x000003DF
    Memory Address	0xA0000-0xBFFFF
    Driver	C:\WINDOWS\SYSTEM32\DRIVERS\IGDKMD64.SYS (, 7.59 MB (7,961,584 bytes), 17/03/2017 22:33)
    igfx         igfx                   igfx                   Kernel        Manual     Running    OK         TRUE             FALSE             20,480                     5,292,032   0          08/03/2017 19:38:22    C:\WINDOWS\system32\DRIVERS\igdkmd64.sys         8,192
    igdkmd64.sys	Intel Graphics driver
    igdkmd64.sys Wed Mar  8 10:38:22 2017 (58C04F9E)
      My Computer

  5. Posts : 17
    Thread Starter

    Thanks so much for your time!!!

    1) cmd prompt is attached
    2) Did everthing you wrote except the OC part. XMP helped to decrease the BSoD because my RAM settings were not like supposed to be according to crucial. But my cpu is running turbo at 4,4Ghz. Should i dissable "XMP profile 1" anyways??


    EDIT: After i did your steps to fix my problem i plugged in my second RAM. After reboot i got an BSoD. Memory_Management. File is attached..

    I flipped the memory sticks to check wether its the ram or the slot for now.
      My Computer

  6. Posts : 38,401
    windows 10 professional version 1607 build 14393.969 64 bit

    Please perform the following steps (maintain order)

    1) Search for C:\windows\memory.dmp > post a share link

    LastWriteTime       Size (MB) FullName             
    -------------       --------- --------             
    11/03/2020 12:56:49    514.76 C:\WINDOWS\MEMORY.DMP

    2) To ensure that there are no improper bios settings please reset the bios.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computer’s CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow
    3 Easy Ways to Clear CMOS (Reset BIOS)
    How to Clear CMOS (AKA Reset BIOS Settings)

    3) Run memtest86+ version 5.01 for at least 8 passes.
    Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.

    a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool

    The testing is done not by time but by passes.
    The more passes the better the testing conditions.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 16 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.

    b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    MemTest86+ - Test RAM

    4) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
      My Computer

  7. Posts : 17
    Thread Starter

    Thanks, i will test my RAM again and reset the BIOS.

    There is a MEMORY.DMP created yesterday:
    Dropbox - MEMORY.DMP - Simplify your life

      My Computer

  8. Posts : 207
    Windows 10 Pro

    It looks like an old version of an Intel Rapid Storage Technology driver is loading (iaStorA.sys version from 2015). I don't see IRST in the msinfo32 information which makes me think a Windows upgrade didn't properly bring it along. Can you try using the SetupRST.exe version from here, rebooting, and seeing if that helps? I'm not sure it will but there are known issues with older versions of IRST and newer versions of Windows 10; this for example.
      My Computer

  9. Posts : 38,401
    windows 10 professional version 1607 build 14393.969 64 bit

    The memory dump displayed bugcheck 1a: MEMORY_MANAGEMENT

    There were no misbehaving drivers.

    The installed RAM: CMX16GX3M2A1600C11

    This part is not displayed on the motherboard manufacturer's memory support list:

    Memtest86+ version 5.01 can test for malfunctioning RAM.
    It was not designed to test for incompatible RAM.

    The findings appear to be related to incompatible RAM.

    Please replace the RAM with modules on the motherboard manufacturer's memory support list.
      My Computer

  10. Posts : 17
    Thread Starter

    Hello guys,

    Yes its incompatible. Maybe thats why Memtest86+ is taking soooo long. I'am now at 14h 45min with 7 Passes and it seems to take longer exponential. Should i abort the Test?

    Also the Ram i supposed to run at 1600mhz.

    I hope i will find DDR3 Ram for my Board to buy!

    I will report after buying those.

    Thanks @zbook and @cwsink
    Last edited by sax608; 13 Mar 2020 at 04:28.
      My Computer

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