BSOD - Driver problem or hardware?

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  1. Posts : 13
    Windows 10 Home 64-bit
       #1

    BSOD - Driver problem or hardware?


    I have been getting BSOD for months, such as:
    -System thread exception not handled
    -Kernal security check failure
    -Memory management
    -Driver IRQL not less or equal
    and a few others I've forgotten about

    Windows version: Build 18363.693

    I think this is a driver issue as the program BlueScreenView has mentioned drivers such as 'ntoskrnl.exe', although I don't know what exactly I need to do to fix this problem

    I have had my RAM tested (RAM tests I have personally done and it has also been shipped off and tested)
    I have switched graphics cards, I am currently using someones NVIDIA GeForce GTX 1050, but I originally was using a NVIDIA GeForce GTX 1050 TI
    My power supply has been replaced recently, with the same model
    I have switched my old SSD for someone elses SSD
    I have bought a new motherboard
    I uninstalled the Nvidia experience app and let Windows install my drivers (only recently, thought maybe it was Nvidia giving me issues)

    I have tried some online suggestions already such as:
    -Used DDU to uninstall graphics drivers
    -I have used the System File Checker (SFC)/CHKDSK
    -Reinstalled Windows (I actually have done this once again today with an official Windows ISO from Microsoft)
    -Updated drivers
    -Driver Verifier (months ago I tried this, don't remember exactly what happened, but it did something bad that forced me to have to format my PC)

    I have no idea what to do, I've tried lots of troubleshooting and I just keep getting more BSOD. I have used V2 Log collector and my PC log is attached.
      My Computer


  2. Posts : 1,538
    Windows 8.1 Enterprise x64
       #2

    Update BIOS - Wsparcie dla H270 PC MATE | Motherboard - The world leader in motherboard design | MSI Polska
    1. Run Driver Verifier Manager through type "verifier" in search bottom
    2. Select "Create standard settings"
    3. Select "Select driver names from a list"
    4. Tick all 3rd party drivers and 4 Microsoft drivers (ntoskrnl.exe, hal.dll, ntfs.sys and fltmgr.sys)
    5. Accept changes and reboot computer
    Last edited by MrPepka; 07 Mar 2020 at 08:33.
      My Computer


  3. Posts : 13
    Windows 10 Home 64-bit
    Thread Starter
       #3

    I downloaded the MSI Live Update app, updated all drivers that were suggested. I downloaded and updated the bios to version 2.8. I also went through the Driver Verifier Manager and ticked everything that wasn't Microsoft and also the four drivers you suggested. Is there supposed to be a pop up screen after reboot or a way to check what verified and what didn't?
      My Computer


  4. Posts : 1,656
    Windows 10 Pro x64
       #4

    Verifier is running in the background. Just continue using the computer as normal for 24 hours, or until it crashes.
      My Computers


  5. Posts : 13
    Windows 10 Home 64-bit
    Thread Starter
       #5

    Oh okay, sure. I'm not very familiar with it. Thank you :)
      My Computer


  6. Posts : 1,656
    Windows 10 Pro x64
       #6

    deadlykitten542 said:
    Oh okay, sure. I'm not very familiar with it. Thank you :)
    This tutorial explains what Driver Verifier is designed to do - in a nutshell, it stresses all 3rd party drivers whilst you are using your system in an attempt to see if they are responsible for system BSOD's. Whilst Driver Verifier is running, your system may seem unresponsive/sluggish - this is completely normal, and a sign that Driver Verifier is testing the drivers.

    Enable and Disable Driver Verifier in Windows 10
      My Computers


  7. Posts : 13
    Windows 10 Home 64-bit
    Thread Starter
       #7

    Thanks! That actually makes a lot more sense! :)
      My Computer


  8. Posts : 1,656
    Windows 10 Pro x64
       #8

    deadlykitten542 said:
    Thanks! That actually makes a lot more sense! :)
      My Computers


  9. Posts : 13
    Windows 10 Home 64-bit
    Thread Starter
       #9

    My PC just crashed, I missed it as I was making coffee, but in the application BlueScreenView it says, Bug check string 'Special_pool_detected_memory_corruption' and cause by driver 'ntoskrnl.exe+1c2380'. This happened as I was loading a game to play. I find it odd that it points to memory corruption, because apparently the memory is fine...
      My Computer


  10. Posts : 1,656
    Windows 10 Pro x64
       #10

    Rerun the log collector and upload a fresh .zip file for someone to look at.

    The memory reference doesn’t necessarily refer to physical RAM.
      My Computers


 

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