BSOD - Driver problem or hardware?

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  1. Posts : 13
    Windows 10 Home 64-bit
    Thread Starter
       #11

    Yeah, I was thinking that after I said it.. probably isn't related..

    Here is the zip file attached :)
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  2. Posts : 1,257
    Windows 8.1 Enterprise x64
       #12

    Please send full memory dump (MEMORY.DMP in C:\Windows)
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  3. Posts : 13
    Windows 10 Home 64-bit
    Thread Starter
       #13

    Sure :) thank you

    Link: MEMORY_DUMP.rar - Google Drive
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  4. Posts : 1,257
    Windows 8.1 Enterprise x64
       #14

    It looks like a problem with RAM. You wrote that you tested it, but did you replace RAM with another one?
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  5. Posts : 13
    Windows 10 Home 64-bit
    Thread Starter
       #15

    I swapped them out, so there were only two sticks at a time, they were moved into different DIMM slots, tested them with Memtest86 (I think thats what it was called) and I also sent them back to where I bought them to be tested (PC Case Gear) and I was told they had no issues. I don't have any other brand/type of RAM to test in my PC at the moment.

    The problems started after I bought more RAM (same model), but reverting back to the original two hasn't fixed the problem. I did think it was the RAM, but I figured I must have been wrong if they were professionally tested and I was told otherwise.. But maybe theres something wrong with them that they didn't detect. I have no idea what the deal is with my PC haha.
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  6. Golden's Avatar
    Posts : 1,635
    Windows 10 Pro x64
       #16

    How long did you run MemTest86+ for?
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  7. Posts : 13
    Windows 10 Home 64-bit
    Thread Starter
       #17

    I don't remember how long it went for, it was a few months ago. I will run it again now though and let you know :)
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  8. Golden's Avatar
    Posts : 1,635
    Windows 10 Pro x64
       #18

    deadlykitten542 said:
    I don't remember how long it went for, it was a few months ago. I will run it again now though and let you know :)
    Be sure to follow this tutorial for testing RAM:
    MemTest86+ - Test RAM

    It MUST be run for a minimum of 8 passes - perhaps set it up to run overnight.
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  9. Posts : 13
    Windows 10 Home 64-bit
    Thread Starter
       #19

    I couldn't set it to 8, as I don't pay for the program, anyway, that's no issue because I didn't even get all the way through the test. I can't believe this, but it stopped due to too many errors. I wasn't lying when I said I had previously tested the RAM, so I'm very surprised this has happened. The test was ran overnight, although it only last three hours before it stopped. There are photos attached.

    Thanks for your suggestion, I don't know how my RAM apparently was considered fine when I sent them back to the supplier and now they're so full of errors. I am going to get in contact with the supplier again and send them the photos I took of the Memtest86 errors.

    Thank you everyone who has helped! :) I'm not glad my RAM is faulty, but at least I know whats wrong with my PC now :)
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  10. Golden's Avatar
    Posts : 1,635
    Windows 10 Pro x64
       #20

    Before you return the RAM, test one single unit - if it is good then, test that unit again in every single RAM slot so you can rule out any faulty RAM slots on the motherboard.
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