1.    10 Aug 2015 #1
    Join Date : Aug 2015
    Posts : 3
    Windows 10

    Upgrade from Windows 7 Home causes multiple BSOD


    Dear Tenforums Gurus,

    I upgraded my father's old desktop from Windows 7 to Windows 10. Ever since its been installed, 4 days now, the computer has been very unstable with BSOD events happening on a regular basis (IRQL_NOT_LESS_OR_EQUAL). I have tried to upgrade the graphics card driver which helped for a while but it is still occurring quite often. My Dad finds that running Skype sets it off.

    I have attached the files as instructed by the instructions left by the forum admin. Needless to say I will never hear the end of it from my Dad if I can't get this in a more stable form.

    Thank you for all your time in advance!

    Karl
      My ComputerSystem Spec
  2.    11 Aug 2015 #2
    Join Date : Aug 2015
    Posts : 3
    Windows 10
    Thread Starter

    I think it is either a problem with the USB breakout on the case or the Microsoft Lifecam. Is there a way of checking if it is one of those 2?
      My ComputerSystem Spec
  3.    11 Aug 2015 #3
    Join Date : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM

    It's looking like your Realtek card reader, the driver predates Windows 7 so is very old. Check here for an updated version.

    Code:
    ffffd000`a33b2ac8  fffff801`4abdd40cUnable to load image \SystemRoot\system32\drivers\RTSTOR64.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for RTSTOR64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for RTSTOR64.SYS
     RTSTOR64+0xd40c
    
    1: kd> lmvm RTSTOR64
    start             end                 module name
    fffff801`4abd0000 fffff801`4abe4000   RTSTOR64 T (no symbols)           
        Loaded symbol image file: RTSTOR64.SYS
        Image path: \SystemRoot\system32\drivers\RTSTOR64.SYS
        Image name: RTSTOR64.SYS
        Timestamp:        Thu Jun 05 12:21:42 2008 (4847CC46)
        CheckSum:         0001954A
        ImageSize:        00014000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputerSystem Spec
  4.    11 Aug 2015 #4
    Join Date : Aug 2015
    Posts : 3
    Windows 10
    Thread Starter

    Boozad!

    Thank you! I upgraded the card reader driver from the Realtek site and I am no longer getting the crashes when opening Skype or plugging in peripherals (touch wood).

    Wow, we would have never figured it out. So a big thanks to tenforums.

    Best,
    Karl


    Quote Originally Posted by Boozad View Post
    It's looking like your Realtek card reader, the driver predates Windows 7 so is very old. Check here for an updated version.
    Last edited by Boozad; 11 Aug 2015 at 22:48. Reason: Fixed quote tag
      My ComputerSystem Spec
  5.    11 Aug 2015 #5
    Join Date : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM

    You're welcome Karl, glad to hear all is working well
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Multiple BSOD codes in a week; after Win10 upgrade
Hi, I have recently upgraded from Win8 to Win10 (clean install, kept only the non-system data partition). While running Win8 it may have crashed once or twice in the past year, but nothing major. Since installing Win10 about a week ago, I've had...
BSOD Crashes and Debugging
Upgrade to Windows 10 Home Failed
This morning I see that Windows Update is trying to update Windows 10 Home on my desktop not once but twice by itself through Windows Update. I am not sure why is the update failed? I will check again later to see if the update will work next time...
Windows Updates and Activation
Solved Multiple Devices upgraded to Win 10 Home with same MS account
Hello Guys, I have upgraded 3 devices from Windows 8.1 to Windows 10 (Home) Device Default OS Upgraded to
Installation and Upgrade
multiple BSOD, only started tonight on windows 10
hello fellow pc'ers, for the last few months, my pc has been suffering from random BSOD, for various reasons, im really at a loss as to why, i thought it might be windows 8, but the trouble has started tonight and im rather tired of it, can anyone...
BSOD Crashes and Debugging
Leaked Windows 10 Screenshot Reveals $1 Upgrade from Home to Pro - Not
Source
Windows 10 News
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 05:08.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums