BSOD about 10-15 minutes from startup (CRITICAL_PROCESS_DIED)

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  1. Posts : 1,538
    Windows 8.1 Enterprise x64

    I mean your hard disk on which you have the system. Well, since your disk works according to you OK, then when it comes to pool tags I found a tag from the Intel graphics card driver so you can update this driver to the latest version
      My Computer

  2. Posts : 36
    Windows 10
    Thread Starter

    Updated my Intel drivers. One thing I noticed though, it crashes within 1-2 minutes of opening task manager.
    On the main tab of task manager, where it shows the CPU, RAM etc usage for every running app, CPU usage is stuck at 100%, and most of the icons refuse to load, and sorting by CPU usage shows every app at 0%. However, going to the Resources tab shows the correct CPU usage which is 5-10%. Resource manager shows the correct CPU usage for every app. What process or DLL does task manager use to get the info on running apps? There could be a problem in that too.

    - - - Updated - - -

    I am now not opening task manager to see if it still crashes.
    EDIT: My PC has now been running for more than 30 minutes without a crash.

    - - - Updated - - -

    After 35 minutes, it did crash but it took much longer than it usually does. Not opening task manager increases the time before the BSOD.

    - - - Updated - - -

    I have found one thing that definitely triggers a BSOD, which is opening the "Services" tab in task manager. It causes task manager to hang and then BSODs with the same "CRITICAL PROCESS DIED" error code.
    Last edited by inf1425; 23 Feb 2020 at 07:05.
      My Computer

  3. Posts : 1,538
    Windows 8.1 Enterprise x64

    You can check in Windows Update if there are any updates to the system, but here probably only reinstalling the system will help
      My Computer

  4. Posts : 41,709
    windows 10 professional version 1607 build 14393.969 64 bit

    Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    1) Turn off Windows driver verifier:

    Enable and Disable Driver Verifier in Windows 10

    2) When were each RAM module installed?

    3) The RAM is mismatched
    Uninstall any RAM module that is not on the Qualified Vendor List (QVL)

    Micron: 4 GB: 16KTF51264HZ-1G6M1
    Hynix/Hyundai: 8GB: HMT41GS6BFR8A-PB

    4) Place the computer in safe mode:
    Boot into Safe Mode on Windows 10

    5) Make a backup image and save the image to another drive or the cloud
    Macrium Software | Your Image is Everything
    Backup and Restore with Macrium Reflect

    6) In the left lower corner search type: msinfo32
    allow it to load for 30 minutes > save as NFO > post a share link into the thread

    7) Run HD Sentinel: (free or trial edition)
    Hard Disk Sentinel - HDD health and temperature monitoring
    Hard Disk Sentinel - HDD health and temperature monitoring
    Post images of each of these tabs into the thread:
    Overview tab
    Disk performance

    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10

    8) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan

    9) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |

    How to use SeaTools for Windows | Seagate Support US

    10) Crystal Disk standard edition:
    CrystalDiskInfo Crystal Dew World

    11) Run Memtest86 version 8.3 (or newer version if available) for four passes.
    Repeat the test so that eight passes are performed.

    MemTest86 - Official Site of the x86 Memory Testing Tool

    Use a camera or smart phone camera to take pictures and post images into the thread.
    In case there are any problems uploading images use share links (one drive, drop box, or google drive)

    Memtest86 has a feature to produce a text report.
    Please post this in addition to the images.

    12) Open administrative command prompt and type or copy and paste:
    13) sfc /scannow
    14) dism /online /cleanup-image /scanhealth
    15) dism /online /cleanup-image /restorehealth
    16) sfc /scannow
    17) chkdsk /scan
    18) wmic recoveros set autoreboot = false
    19) wmic recoveros set DebugInfoType = 7
    20) wmic recoveros get autoreboot
    21) wmic recoveros get DebugInfoType
    22) bcdedit /enum {badmemory}

    23) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    22) Make sure that there is no over clocking while troubleshooting.
    Last edited by zbook; 23 Feb 2020 at 10:46.
      My Computer

  5. Posts : 36
    Windows 10
    Thread Starter

    I have decided to do a clean install of Windows after all. My HDD is partitioned into two, and on the first 150GB partition (C:) I have Windows installed, and 95% of my apps are on my second partition (D:). I was wondering if during the Windows install I could keep everything on the D drive as it is because that would make it much easier.
      My Computer

  6. Posts : 41,709
    windows 10 professional version 1607 build 14393.969 64 bit

    Hardware problems need to be ruled in and / or ruled out.

    This includes:
    a) malfunctioning drive
    b) mismatched RAM

    When available please update the progress with the steps in post #24

    If there is a second disk drive (internal or external) then a clean install can be performed by deleting all partitions and making an unallocated drive.
    Clean Install Windows 10
      My Computer


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