BSOD Occuring Daily Atleast Once Since Six Months

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  1. Posts : 13
    Windows 10 Pro 1909
       #1

    BSOD Occuring Daily Atleast Once Since Six Months


    Hello TenForums,

    From past 6 months or so, my pc is getting BSOD's almost everyday. Its been a while since i did Format & OS, So i did it in the hope of getting rid of the BSOD, even after new windows 10 install, i'm still facing the BSOD's. Kindly help me in fixing the Problem. In the span of 3 hours, i got like 5 BSOD's.

    Windows 10Pro 1909 Build 18363.592

    Below attached the Recent Dumps.
    DESKTOP-2MOS42S-(2020-02-15_17-19-33).zip - Google Drive
      My Computer


  2. Posts : 1,262
    Windows 8.1 Enterprise x64
       #2
      My Computer

  3. winxp's Avatar
    Posts : 116
    Windows 10 Pro
       #3

    1st you did a great job giving all the data available in your zip file. Nice.

    So even though other mention other things to try look at the motherboard, memory and fans to insure they are working properly.
    The key here is you said it has happened on even after you reinstalled Windows
    so my guess is hardware or driver issues.
    I do see the video driver issues in the dump.

    My off the wall suggestions.....

    Open your PC desktop and with power unplugged unplug and reinstall the memory modules.
    Also if your fans are dirty clean them carefully and remove all built up dust on the blades.
    Also insure your CPU fan is working constantly.
    If your CPU fan is not running at its max speed you may be getting the CPU overheating and shutting down.
      My Computer


  4. Posts : 13
    Windows 10 Pro 1909
    Thread Starter
       #4

    MrPepka said:
    Installed drivers.

    - - - Updated - - -

    winxp said:
    1st you did a great job giving all the data available in your zip file. Nice.

    So even though other mention other things to try look at the motherboard, memory and fans to insure they are working properly.
    The key here is you said it has happened on even after you reinstalled Windows
    so my guess is hardware or driver issues.
    I do see the video driver issues in the dump.

    My off the wall suggestions.....

    Open your PC desktop and with power unplugged unplug and reinstall the memory modules.
    Also if your fans are dirty clean them carefully and remove all built up dust on the blades.
    Also insure your CPU fan is working constantly.
    If your CPU fan is not running at its max speed you may be getting the CPU overheating and shutting down.
    FYI mine is a laptop, So kindly do suggest according to it.
    Remember bro old is gold :)
      My Computer


  5. Posts : 38,435
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    Please perform these steps:

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) wmic recoveros get autoreboot
    10) wmic recoveros get DebugInfoType
    11) bcdedit /enum {badmemory}

    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread


    13) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    14) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US


    15) These can be performed overnight:
    a) HD Tune full error scan
    b) Sea Tools for Windows long generic test


    Code:
    ETD.sys      Mon Jun 22 00:25:09 2015 (5587B855)
    Code:
    rtwlane01.sys Wed Oct 17 23:19:28 2018 (5BC825F0)
    Code:
    igdkmd64.sys Tue Mar 28 13:20:02 2017 (58DAC572)
      My Computer


  6. Posts : 13
    Windows 10 Pro 1909
    Thread Starter
       #6

    zbook said:
    Please perform these steps:

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) wmic recoveros get autoreboot
    10) wmic recoveros get DebugInfoType
    11) bcdedit /enum {badmemory}

    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread


    13) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    14) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US


    15) These can be performed overnight:
    a) HD Tune full error scan
    b) Sea Tools for Windows long generic test


    Code:
    ETD.sys      Mon Jun 22 00:25:09 2015 (5587B855)
    Code:
    rtwlane01.sys Wed Oct 17 23:19:28 2018 (5BC825F0)
    Code:
    igdkmd64.sys Tue Mar 28 13:20:02 2017 (58DAC572)
    Results for 1-11 Steps, which u asked for

    Microsoft Windows [Version 10.0.18363.592]
    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18363.592

    [==========================100.0%==========================] No component store corruption detected.
    The operation completed successfully.

    C:\Windows\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18363.592

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\Windows\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>chkdsk /scan
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    150016 file records processed.
    File verification completed.
    3335 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    186 reparse records processed.
    211184 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    186 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    30585 data files processed.
    CHKDSK is verifying Usn Journal...
    36974504 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    329833471 KB total disk space.
    59848532 KB in 116054 files.
    78432 KB in 30586 indexes.
    0 KB in bad sectors.
    264463 KB in use by the system.
    65536 KB occupied by the log file.
    269642044 KB available on disk.

    4096 bytes in each allocation unit.
    82458367 total allocation units on disk.
    67410511 allocation units available on disk.

    C:\Windows\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\DESKTOP-2MOS42S\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition5"'
    Property(s) update successful.

    C:\Windows\system32>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\DESKTOP-2MOS42S\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition5"'
    Property(s) update successful.

    C:\Windows\system32>wmic recoveros get autoreboot
    AutoReboot
    FALSE


    C:\Windows\system32>wmic recoveros get DebugInfoType
    DebugInfoType
    7


    C:\Windows\system32>bcdedit /enum {badmemory}

    RAM Defects
    -----------
    identifier {badmemory}

    C:\Windows\system32>
      My Computer


  7. Posts : 38,435
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    Results for steps 1 - 11 were good.


    Test the drives with post #5 steps 13 - 14.



    Code:
    Event[786]:
      Log Name: System
      Source: disk
      Date: 2020-02-15T15:27:40.671
      Event ID: 154
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-2MOS42S
      Description: 
    The IO operation at logical block address 0x2b33238 for Disk 0 (PDO name: \Device\00000032) failed due to a hardware error.
      My Computer


  8. Posts : 13
    Windows 10 Pro 1909
    Thread Starter
       #8

    @zbook

    Results for 13 & 14 Expect HDTune

    13) Run HD Tune (free version) (all drives)

    Post images into the thread for results on these tabs:
    a) Health Attachment 267204Attachment 267205
    b) Benchmark Attachment 267206
    c) Full error scan (Will update later today.)

    & Sea Tools for Windows long generic test Attachment 267207
    Last edited by cyberworld; 16 Feb 2020 at 05:09. Reason: mistake
      My Computer


  9. Posts : 38,435
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    Place the computer in safe mode: (shift + restart)
    Boot into Safe Mode on Windows 10

    a) repeat HD Tune benchmark while in safe mode

    2) Update the thread with HD Tune full error scan when available

    3) The results display the model and that can be used on Amazon, etc. to view the product (nothing to hide)

    4) Run HD Sentinel: (free or trial edition)
    Hard Disk Sentinel - HDD health and temperature monitoring
    Hard Disk Sentinel - HDD health and temperature monitoring
    Post images of each of these tabs into the thread:
    Overview tab
    Temperature
    SMART
    Disk performance
      My Computer


  10. Posts : 13
    Windows 10 Pro 1909
    Thread Starter
       #10

    @zbook bro

    Here are the results, which u asked for.


    2) HD Tune full error scan Attachment 267314




    4) HD Sentinel:

    Overview tab Attachment 267315


    Temperature Attachment 267316


    SMART Attachment 267317Attachment 267318


    Disk performance Attachment 267319



    => HD Tune benchmark while in safe mode (this will be updated)

    - - - Updated - - -

    Sea Tools for Windows Screenshot for Model Number
    Attachment 267321
    Last edited by cyberworld; 17 Feb 2020 at 04:30. Reason: added few things
      My Computer


 
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