BSOD Occuring Daily Atleast Once Since Six Months

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  1. Posts : 38,401
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    None of the attachments were able to be opened and displayed:

    Invalid Attachment specified. If you followed a valid link, please notify the administrator

    Please post new attachments using one drive, drop box, or google drive.
      My Computer


  2. Posts : 13
    Windows 10 Pro 1909
    Thread Starter
       #12

    zbook said:
    None of the attachments were able to be opened and displayed:

    Invalid Attachment specified. If you followed a valid link, please notify the administrator

    Please post new attachments using one drive, drop box, or google drive.
    I dont know why u are unable to open the attachements, for me it worked when clicking on attachement, it opened in a new tab.

    Anyways, i will upload all the test results in gdrive.

    - - - Updated - - -
    @zbook bro.

    Uploaded results to Gdrive.

    zbook Tests.rar - Google Drive

    Kindly let me know your finds, so we can narrow down the problem.
      My Computer


  3. Posts : 38,401
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    Please try another or new cable > repeat HD Sentinel testing:

    Hard disk case: communication errors
      My Computer


  4. Posts : 13
    Windows 10 Pro 1909
    Thread Starter
       #14

    zbook said:
    Please try another or new cable > repeat HD Sentinel testing:

    Hard disk case: communication errors
    But Mine is Laptop 2.5 inch HDD, so can u suggest accordingly, what to do ?
      My Computer


  5. Posts : 38,401
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    There was a hardware I/O problem reported in the event viewer.
    HD Sentinel reported connection problems.

    For possible hardware problems the best testing is by swap or replacement.

    Check the drive / chassis connection, dust, etc.

    It is unclear the current significance of the HD Sentinel findings.

    The lifetime temperature was high: 58

    The displayed CRC was ok.

    The HD Sentinel reference displayed:
    Other system factors (for example generic overheat, not stable power source, overclocking) can also cause data communication issues. It is recommended to verify and eliminate these issues also if possible.


    Unfortunately HD Sentinel is the only software test that we've used that has this type of communication test.
    So there is no software test I'm aware of to conflict or confirm the reported communication findings.
    Maybe @dalchina had troubleshooted these findings in notebooks?

    If there are no more BSOD you may follow this over time with the free version HD Sentinel.
    The event viewer log findings can be followed over time too: Event ID 154.

    All tests can have false positives and false negatives.
    There are two additional tests.




    Open administrative command prompt and type or copy and paste:
    chkdsk /b /v
    This may take many hours to run so plan to run overnight and part of the next day.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /b /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10


    Run Macrorit surface scan:
    Download Macrorit Disk Scanner Portable 4.3.5
      My Computer


  6. Posts : 13
    Windows 10 Pro 1909
    Thread Starter
       #16

    I observed one week for any BSOD, But none happened like that.

    Any Moderators can close the thread, i will mark it as solved.

    Thanks a lot zbook bro for taking time and suggesting the solution.
    God bless.
      My Computer


  7. Posts : 38,401
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    Thanks for the follow up indicating computer stability.

    You are welcome.
      My Computer


 
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