Bsod - driver_irql_not_less_or_equal

Hi,

not long after installing two more RAM sticks to my motherboard, for a total of three sticks with 24GB, I started having this problem. Thinking that maybe this was the problem I ran memtest86 for about 5 hours without it throwing any errors at all. I'm not sure what to do next since I didn't do anything else besides installing the RAM and loading the default configs for the motherboard as soon as I powered it up.

I'm using Windows 10 Pro Build 18362.592.

EDIT: I forgot to comment on when the BSODs happened. Once it was when I loaded up a game. Another time when I was just using Firefox. And another time when it was idle during the night.

See rule #4

https://www.tenforums.com/misc.php?do=showrules

No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.


Please remove any pirated / cracked software and any tools / methods used to bypass the activation of software.
Then upload a new V2 and DM.

zbook said:

See rule #4

https://www.tenforums.com/misc.php?do=showrules

No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.

I'm not sure what you're implying but my Windows 10 Pro is original as I bought it for myself from a licensed seller on Brazil? And the game I was playing is also original from Steam?

The end user should know the cracked software and the methods that were used to bypass the license activation.

zbook said:

The end user should know the cracked software and the methods that were used to bypass the license activation.

I'm more than willing to uninstall whatever it is that needs to be uninstalled. It's not worth getting BSODs, if only I knew exactly what to uninstall and provide you with an updated V2.

The logs displayed
a) piracy related to Adobe software
b) tools / methods in use to bypass the activation of Adobe software.

zbook said:

The logs displayed
a) piracy related to Adobe software
b) tools / methods in use to bypass the activation of Adobe software.

Done. Here's an updated V2. Also, I did run Driver Verifier in the mean time and got three BSODs on logon. Let me know if there's anything else I can do.

The logs displayed the use of the hosts file to bypass the activation of software.

Help cannot be provided if you do not follow the forum rules.
See rule #4.

zbook said:

The logs displayed the use of the hosts file to bypass the activation of software.

Help cannot be provided if you do not follow the forum rules.
See rule #4.

I was not aware of the hosts file change. I'm so sorry. I think it's okay now?

1) update the specs in the "My Computer" section:

System Specs - Fill in at Ten Forums
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)


2) When were the RAM modules installed?

3) Were the RAM modules seen on the Qualified Vendor List (QVL) ?

4) Post a share link using one drive, drop box, or google drive for: C:\windows\memory.dmp

Code:

LastWriteTime       Size (MB) FullName             
-------------       --------- --------             
14/02/2020 19:42:21    795,57 C:\WINDOWS\MEMORY.DMP

5) Open administrative command prompt and type or copy and paste:
6) sfc /scannow
7) dism /online /cleanup-image /scanhealth
8) dism /online /cleanup-image /restorehealth
9) sfc /scannow
10) chkdsk /scan
11) wmic recoveros set autoreboot = false
12) wmic recoveros set DebugInfoType = 7
13) wmic recoveros get autoreboot
14) wmic recoveros get DebugInfoType
15) bcdedit /enum {badmemory}

16) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

17) Make sure that there is no over clocking while troubleshooting

18) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

19) Remove this RAM module:
Kingston 99U5471-054.A00LF

20) Run memtest86+ version 5.01 for at least 8 passes.
Memtest86+ - Advanced Memory Diagnostic Tool
This may take hours so plan to run it overnight.

a) Please make sure you use the Memtest86+ version 5.01 with the link below.
Memtest86+ - Advanced Memory Diagnostic Tool

The testing is done not by time but by passes.
The more passes the better the testing conditions.
There are a significant number of false negatives if fewer than 8 passes are made.
A false negative is a test pass when there is malfunctioning RAM.
There is 16 GB of RAM on the computer after removal of the Kingston RAM module.
Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing.
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.

b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
https://answers.microsoft.com/en-us/...f-ecc7b7ff6461
MemTest86+ - Test RAM

21) Uninstall Malwarebytes using the applicable uninstall tool:
https://downloads.malwarebytes.com/file/mb_clean

22) Malwarebytes can be reinstalled one week after the last BSOD or unexpected shutdown or restart