BSOD (DPC Watchdog Violations)

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  1. Posts : 38,397
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    Please search for the current memory.dmp and post a share link into the thread using one drive, drop box, or google drive.



    For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
      My Computer


  2. Posts : 7
    windows ten pro
    Thread Starter
       #12

    Here is the V2 File and below is the link for the dump.

    Thanks again for your patience and guidance here. No crashes yet, very good sign.

    FYI, I also uninstalled that wise system monitor program with the way outdated driver.

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
      My Computer


  3. Posts : 38,397
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    The share link displayed:

    This item might not exist or is no longer available
    This item might have been deleted, expired, or you might not have permission to view it. Contact the owner of this item for more information.
      My Computer


  4. Posts : 7
    windows ten pro
    Thread Starter
       #14
      My Computer


  5. Posts : 38,397
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    1) Please uninstall AVG AV using the applicable uninstall tool:
    Install AVG on your PC, Mac | AVG installation files
    http://aa-download.avg.com/filedir/util/AVG_Remover.exe

    2) Make sure Microsoft defender is on

    3) AVG can be reinstalled in one week if there are no BSOD or unexpected shutdowns or restarts.


    Code:
    WiseTDIFw64.sys Thu Jul 28 18:59:01 2016 (579AB865)
    Code:
    avgArPot.sys Fri Sep  6 03:09:54 2019 (5D723072)
      My Computer


  6. Posts : 7
    windows ten pro
    Thread Starter
       #16

    both of those programs are now gone. Is there anything special I should do to make sure the wise driver is off my ssd?
      My Computer


  7. Posts : 38,397
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    To check for the driver you can use:
    a) file explorer > search
    b) third party software:
    voidtools
      My Computer


 
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