Windows 10: BSOD 0x124 hal.dll crash Windows 10

  1.    10 Aug 2015 #1

    BSOD 0x124 hal.dll crash Windows 10


    Hi! I've recently got this BSOD, I don't know what is the problem. (Sorry this is my first post here if I did something wrong.)
      My ComputerSystem Spec


  2. Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       10 Aug 2015 #2

    You're encountering 0x124s which are usually down to faulty hardware. There is no indication as to what piece of hardware is faulty however, please follow the instructions below.

    Code:
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00067a6f028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  audiodg.exe
    
    CURRENT_IRQL:  f
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

    1. Uninstall Daemon Tools Ultra via Add/Remove Programs.
    2. Download the SPTD standalone installer and perform the following steps.
    3. Double click the executable to open it.
    4. Click the button shown below.



    information   Information
    If the button it is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.





    BSOD 0x124 hal.dll crash Windows 10 STOP 0x124 Troubleshooting BSOD 0x124 hal.dll crash Windows 10
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    BSOD 0x124 hal.dll crash Windows 10 ONE BSOD 0x124 hal.dll crash Windows 10
     CPU TEST

    Run Prime95 to stress test your CPU. http://www.sevenforums.com/tutorials...t-prime95.html

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    BSOD 0x124 hal.dll crash Windows 10 TWO BSOD 0x124 hal.dll crash Windows 10
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    BSOD 0x124 hal.dll crash Windows 10 THREE BSOD 0x124 hal.dll crash Windows 10
     HDD TEST

    Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html




    BSOD 0x124 hal.dll crash Windows 10 FOUR BSOD 0x124 hal.dll crash Windows 10
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.
    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My ComputerSystem Spec


  3. Posts : 2
    Windows 10 PRO
       26 Dec 2015 #3

    Hey i got the same problem i was wondering if the guy below helped out


    well I've done pretty much everything at this point..

    what do I do after i realize what the problem is? which seems to be what @User -BOOZAD wanna know

    do I just send my CPU into the store and say "you guys gave me a faulty hardware.. I WANT A NEW ONE" ?

    could someone help out? I've check everything and still i get repeatedly BSOD

    I have not overclocked,
    I have not fiddled with the bios settings,
    I have don't have a bad air circulation either,
    Last edited by w0rm; 27 Dec 2015 at 00:31.
      My ComputerSystem Spec


  4. Posts : 2
    Windows 10 PRO
       27 Dec 2015 #4

    Boozad said: View Post
    You're encountering 0x124s which are usually down to faulty hardware. There is no indication as to what piece of hardware is faulty however, please follow the instructions below.

    Code:
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00067a6f028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  audiodg.exe
    
    CURRENT_IRQL:  f
    
    ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

    1. Uninstall Daemon Tools Ultra via Add/Remove Programs.
    2. Download the SPTD standalone installer and perform the following steps.
    3. Double click the executable to open it.
    4. Click the button shown below.



    information   Information
    If the button it is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.





    BSOD 0x124 hal.dll crash Windows 10 STOP 0x124 Troubleshooting BSOD 0x124 hal.dll crash Windows 10
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    BSOD 0x124 hal.dll crash Windows 10 ONE BSOD 0x124 hal.dll crash Windows 10
     CPU TEST

    Run Prime95 to stress test your CPU. http://www.sevenforums.com/tutorials...t-prime95.html

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    BSOD 0x124 hal.dll crash Windows 10 TWO BSOD 0x124 hal.dll crash Windows 10
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    BSOD 0x124 hal.dll crash Windows 10 THREE BSOD 0x124 hal.dll crash Windows 10
     HDD TEST

    Run SeaTools to check the integrity of your HDD. http://www.sevenforums.com/tutorials...s-how-use.html

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk http://www.sevenforums.com/tutorials...isk-check.html




    BSOD 0x124 hal.dll crash Windows 10 FOUR BSOD 0x124 hal.dll crash Windows 10
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.
    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
    What the f'k do I do afterwards?
      My ComputerSystem Spec


 

Related Threads
Windows explorer crash in Performance & Maintenance
Hello! Two days ago, I have upgraded my windows 7 HP probook 470 Go to windows 10, using media creation tool (iso). After the complete installation and from the first boot to the new desktop, the windows explorer crashed. I have this problem since...
Hello, after i upgraded from windows 7 to windows 10, i am getting those random BSOD screens. First i thought it was my usb wifi adapter, cause it was supported only for win 7 , but after upgrade i am still getting those BSOD errors. Can anyone help...
Solved BSOD constant crash on new Win 10 update in BSOD Crashes and Debugging
Like many others, I am getting BSOD crashes after updating to Windows 10. They are happening constantly and I am getting multiple different error codes. I have downloaded the DM Log Collector and ran it in safe mode. I am new to this so if I have...
Windows 10 Crash ? :) in Chillout Room
Windows 10 reminds me of this- Bill Gates Windows Crash Movie - YouTube
Hi Y'all. Ok. I've been having the BSoD with multiple errors causing the crashes. May 31st: NETIO.SYS Jun 2nd: CNG.SYS Jun 3rd: WMILIB.SYS Jun 6th: NTFS.SYS I have dmp files for all 3 crashes if requested.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:19.
Find Us