Instant random computer restarts

Hello,

It is possibly related to memory and even though you have tested the RAM modules it is incredibly difficult to verify if the modules are faulty just by testing them.

I would recommend taking one of the modules out and seeing if the problem continues. Repeat with the other module to see if you can determine if just one of them is responsible for the crashing. I realise this is going to be very difficult to check because of the random nature of the crash so it may take several weeks of testing to get to the bottom of this.

Other things you can check are the running temperatures to make sure the CPU is not getting too hot. Use HWMonitor or Speccy to do this.

Great idea! I will do this immediately.

Please post a share link for: C:\windows\memory.dmp

Code:

LastWriteTime        Size (MB) FullName             
-------------        --------- --------             
2/7/2020 12:37:15 PM   1391.14 C:\Windows\MEMORY.DMP

The log collector displayed:

RAM: F4-3200C14-8GVRvv

This was not found on the Qualified Vendor List (QVL)
https://dlcdnets.asus.com/pub/ASUS/m..._X570_0722.pdf


When was the RAM installed?

MEMORY.DMP

2020-02-07 BSoD MEMORY.DMP - pCloud

The RAM was bought the same time as the Motherboard and CPU—a few months ago.

IIRC, the memory I bought had the same timings as one on the QVL with almost the same model number.

The RAM modules tested by the motherboard manufacturer that met their approval were displayed on the QVL.

Unfortunately RAM modules not on the QVL can cause unexpected shutdowns and restarts.

Test also disks with SeaTools - SeaTools for DOS - Hard Drive Diagnostic

Well, I put QVL memory in and it still happens. Here's a link to the .DMP to a crash before I put it in: MEMORY 2020-02-11...DMP

And a link to the one I got today after putting the new memory in yesterday: MEMORY 2020-02-13...DMP

The only component that has been in all my hardware configurations is my CPU (AMD Ryzen 5 3600 3.59GHz), which makes me wonder if it is the CPU or some software driver that I use whenever I wipe my NVMe or an SSD and reinstall Win 10 from scratch and add my software—which I've done like 8 times since this bug started appearing months ago.

Again, any help appreciated, including an opinion on whether it is the CPU or a driver. The last several crashes have been in different .DLLs, btw. I can't imagine what it would be like trying to convince AMD their CPU is broken if it passes tests (which it has for me).

Enable Driver Verifier - https://answers.microsoft.com/en-us/...3-c48669e4c983

Please upload a new V2 directly into the thread.