Instant random computer restarts

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  1. Posts : 51
    Windows 10 x64 up-to-date
    Thread Starter
       #11

    New V2?
      My Computer


  2. Posts : 1,231
    Windows 8.1 Enterprise x64
       #12

    New V2 logs of course
      My Computer


  3. Posts : 38,342
    windows 10 professional version 1607 build 14393.969 64 bit
       #13
      My Computer


  4. Posts : 51
    Windows 10 x64 up-to-date
    Thread Starter
       #14

    driver verification crash + V2 log


    I turned on driver verification and my computer got a BSoD at boot time, and again after rebooting from that. Here's a link to the .DMP file from that: MEMORY 2020-02-13 2.30PM.DMP.

    New V2 log:

    Edit: Attachments deleted in the hope I will be able to upload files once again
    Last edited by GregJ7; 06 Mar 2020 at 00:50.
      My Computer


  5. Posts : 1,231
    Windows 8.1 Enterprise x64
       #15
      My Computer


  6. Posts : 51
    Windows 10 x64 up-to-date
    Thread Starter
       #16

    I pulled the card just now. I've had the BSoDs when it was not in the computer before.
      My Computer


  7. Posts : 38,342
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    After replacing the driver restart the tool to find any additional misbehaving drivers.



    ctaud2k.sys Creative Audio Driver (WDM) Creative Worldwide Support


    Code:
    Name	Creative Audigy Audio Processor (WDM)
    Manufacturer	Creative Technology, Ltd.
    Status	OK
    PNP Device ID	PCI\VEN_1102&DEV_0008&SUBSYS_10241102&REV_00\7&2C477CC0&0&000020000A
    I/O Port	0x0000EFC0-0x0000EFFF
    IRQ Channel	IRQ 28
    Driver	C:\WINDOWS\SYSTEM32\DRIVERS\CTAUD2K.SYS (6.0.301.56, 859.38 KB (880,000 bytes), 12/30/2019 1:53 PM)
    Code:
    ctaud2k	Creative Audio Driver (WDM)	c:\windows\system32\drivers\ctaud2k.sys	Kernel Driver	Yes	Manual	Running	OK	Normal	No	Yes
    Code:
    ctaud2k.sys  Tue Aug 14 06:49:52 2018 (5B72DE00)
      My Computer


  8. Posts : 51
    Windows 10 x64 up-to-date
    Thread Starter
       #18

    You discovered that Creative drivers are still being loaded, but unfortunately, there is nothing in Programs and Features to uninstall. I tried using Autoruns to purge Creative's presence, but Autoruns shuts down when I try to delete some broken references. (I moved the corresponding .SYS files into a directory not known to Windows.)

    My computer hung several times when I tried to boot to the diagnostics page (where one choose's whether to Continue, Diagnose, etc. ultimately letting me reboot into Safe Mode).

    Unless you have a better suggestion, I'm going to wipe my main drive and reinstall Windows 10 and just the software I need for the next several days. I am presuming this will give you a easier-to-diagnose snapshot when I next get a BSoD.
      My Computer

  9.   My Computer


  10. Posts : 51
    Windows 10 x64 up-to-date
    Thread Starter
       #20

    I looked at what the links point to. What are you implying I do with this knowledge?—turn off Windows 10 automatic driver updates after I reinstall Windows?
      My Computer


 
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