Ongoing BSOD issues in custom build


  1. Posts : 9
    Windows 10
       #1

    Ongoing BSOD issues in custom build


    My build has had a long-term BSOD issue that pops up every few weeks/months. The .zip I've uploaded (kmode_exception_not_handled) is the most recent one I could capture, but I also frequently get IRQL_not_less_or equal, kernel_security_check_failure and the occasional system_service_exception. They tend to happen while gaming, but also randomly while browsing or doing other light pc work. I suspect its bad RAM but wanted some help before starting to replace sticks.

    Version 1903 (OS Build 18362.592)
      My Computer

  2. philc43's Avatar
    Posts : 4,970
    64bit Win 10 Pro ver 20H2 Build 19042.868 and W10 Insider Preview Build 21343
       #2

    Hello awarthestel and welcome to the TenForums BSOD section

    Unfortunately there was no crash dump file in the logs.

    The logs show that there is a memory.dmp file in the C:\Windows folder. Please make it available to us through a shared folder such as Dropbox or OneDrive.

    Have you checked your SSD drive to make sure the firmware is up to date?
      My Computers


  3. Posts : 9
    Windows 10
    Thread Starter
       #3

    Sorry about that, didn't realize it didn't capture the .dmp file! Here is a link: Dropbox - pc troubleshoot - Simplify your life

    It does look like my SSD firmware needs updating.
      My Computer


  4. Posts : 1,217
    Windows 8.1 Enterprise x64
       #4

    Update:
    ASMedia USB 3.1 controller driver - https://www.catalog.update.microsoft...ia%20USB%203.1
    Windows 10 to version 1909 - https://support.microsoft.com/pl-pl/...date-assistant
    If your SSD's firmware needs to be updated, please do it
      My Computer


  5. Posts : 9
    Windows 10
    Thread Starter
       #5

    Windows version updated to 1909 and SSD firmware updated to latest release. Having trouble getting the ASMedia 3.1 driver updated, windows keeps saying the best drivers for your device are already installed.
      My Computer


  6. Posts : 1,217
    Windows 8.1 Enterprise x64
       #6

    Are you still encountering BSODs?
      My Computer


  7. Posts : 9
    Windows 10
    Thread Starter
       #7

    Hard to say. I haven't had a BSOD since starting the forum thread, but they are random. Sometimes while gaming, other times while just having the browser open. They have persisted in this build across fresh installs and hard drive replacements.
      My Computer


  8. Posts : 9
    Windows 10
    Thread Starter
       #8

    Update - just BSOD while browsing internet. This time IRQL_not_less_or_equal. The pc didn't produce a memory.dmp this time but here is the log if its helpful at all.

    Version 1909 (OS Build 18363.628)
      My Computer


 

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