BSOD even after Windows 10 reset, 0x000000e

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  1. Posts : 15
    Windows 10
    Thread Starter
       #31

    zbook said:
    Please update the progress with each step in post #25.

    1) Run setupdiag > post a share link into the thread
    https://docs.microsoft.com/en-us/win...rade/setupdiag

    2) Make a new restore point:

    Create System Restore Point in Windows 10

    3) Learn the methods to run the reset and bootmode commands to turn off the tool

    4) Start Windows driver verifier with the 3 customized test settings in the TF link

    5) If there are no BSOD then increase the number of simultaneous customized test settings by 3 - 5 / hour up to the 19 displayed in the Microsoft link

    6) Plan to run the tool for48 hours and then for an additional 36 hours after the last BSOD

    7) If there are performance problems or slow boot the customized settings can be modified

    8) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
    Thank you again for helping me. My Setup Diag files are attached to this message, and I created a restore point and I've started the Driver Verifier. I'll let you know if I find another BSOD and attach the appropriate files.

    To Share - Google Drive
      My Computer


  2. Posts : 38,404
    windows 10 professional version 1607 build 14393.969 64 bit
       #32

    Please see post #25 and update the progress with each step.
      My Computer


 
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