2 BSODs afterplugging or unplugging the laptop from adapter


  1. xiphos9
    Posts : 1
    win 10
       New #1

    2 BSODs after plugging or unplugging the laptop from adapter


    I have this Acer laptop:

    Swift 3 SF315-52G - Teknik Ozellikler | Dizustu bilgisayarlar | Acer Turkiye

    and have a problem with BSODs. My laptop keeps crashing after i plug or unplug the battery from charger. The pattern is always the same: First time a BSOD having stopcode: DRIVER_POWER_STATE_FAILURE and reboot. And again another blue screen but the stopcode is: VIDEO_DSGRNL_FATAL_ERROR and rebot again.

    Here is my log collector file:

    LAPTOP-5H3FNDC7-(2020-02-05_13-23-40).zip - Google Drive
    Last edited by xiphos9; 05 Feb 2020 at 05:56.
      My Computer
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  3. MrPepka
    Posts : 1,538
    Windows 8.1 Enterprise x64
       New #2

    Update:
    NVIDIA Graphics driver - NVIDIA DRIVERS GeForce Game Ready Driver WHQL
    Intel smartsound driver - part of Realtek Audio driver - Releases . alanfox2000/realtek-hda-release . GitHub
    Windows 10 to version 1909 - https://support.microsoft.com/pl-pl/...date-assistant
    BIOS - Product Support | Acer United States
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