For any BSOD:
a) run the V2 log collector to collect new log files
b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
Uninstall and reinstall:
amd_sata.sys (AMD SATA Controller AHCI 1.2 Device Driver)
amd_xata.sys (AMD Stor Filter Driver)
https://answers.microsoft.com/en-us/...0-8d22254aa1c1
Code:
Name AMD SATA Controller
Manufacturer AMD
Status OK
PNP Device ID PCI\VEN_1022&DEV_7901&SUBSYS_79011849&REV_51\4&3298272D&0&0042
Memory Address 0xF7800000-0xF78007FF
IRQ Channel IRQ 41
Driver C:\WINDOWS\SYSTEM32\DRIVERS\AMD_SATA.SYS (1.3.1.276, 91,05 KB (93.240 bytes), 11. 11. 2019. 23:41)
Code:
amd_sata amd_sata c:\windows\system32\drivers\amd_sata.sys Kernel Driver Yes Boot Running OK Normal No Yes
amd_xata amd_xata c:\windows\system32\drivers\amd_xata.sys Kernel Driver Yes Boot Running OK Normal No Yes
Code:
amd_sata amd_sata amd_sata Kernel Boot Running OK TRUE FALSE 0 61.440 0 19. 3. 2015. 07:43:08 C:\Windows\system32\drivers\amd_sata.sys 4.096
Code:
amd_xata amd_xata amd_xata Kernel Boot Running OK TRUE FALSE 8.192 4.096 0 19. 3. 2015. 07:43:10 C:\Windows\system32\drivers\amd_xata.sys 4.096
Code:
amd_sata.sys AMD SATA Controller AHCI 1.2 Device Driver http://support.amd.com/us/Pages/AMDSupportHub.aspx
Code:
amd_xata.sys AMD Stor Filter Driver http://support.amd.com/us/Pages/AMDSupportHub.aspxv
Code:
amd_sata.sys Wed Mar 18 23:43:08 2015 (550A6FFC)
Code:
amd_xata.sys Wed Mar 18 23:43:10 2015 (550A6FFE)