Loop: System Thread Exception Not Handled, Bad System Config Info

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  1. Posts : 41,640
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    Please perform the following steps:

    1) Find 3 flash drives that you can format (> or = 8 GB)

    2) Make tools that can be used to recover important files, test the drives, and troubleshoot

    3) On a working computer create:

    a) a new bootable windows 10 iso 1909:
    https://www.microsoft.com/en-us/soft...load/windows10
    Download Windows 10 ISO File
    Download Windows 10 ISO File
    Create Bootable USB Flash Drive to Install Windows 10
    Create Bootable USB Flash Drive to Install Windows 10


    b) bootable Ubuntu flash drive:
    Create a bootable USB stick on Windows | Ubuntu tutorials
    Create a bootable USB stick on Windows | Ubuntu tutorials

    c) Kyhi boot rescue flash drive:
    Toolkit Item: Kyhi’s Rescue Disk – Win10.Guru
    Toolkit Item: Kyhi’s Rescue Disk – Win10.Guru
      My Computer


  2. Posts : 61
    Windows 10 64 Version 10.0.18363.628
    Thread Starter
       #12

    I have completed steps 3a and 3b. I have downloaded winpese-x64-14393_17.01.16.iso which I figured out how to burn to a usb drive with Rufus. Assuming I did this all correctly, I am all set with 3c.

    Thanks,
    Jeff
    Last edited by JeffFinnan; 22 Jan 2020 at 20:05.
      My Computer


  3. Posts : 41,640
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    Please do not use Rufus when creating a Windows 10 iso 1909.
    Instead allow the Microsoft download to create the iso.


    Files can be backed up using Kyhi boot rescue (Windows GUI) or using Ubuntu.

    Linux to the rescue! How Ubuntu can help a computer in distress | PCWorld


    Important files can be saved to another disk drive or the cloud.

    The Windows 10 iso can be used for troubleshooting.
      My Computer


  4. Posts : 61
    Windows 10 64 Version 10.0.18363.628
    Thread Starter
       #14

    Yeah, I did allow the Microsoft download do all the work. I only used Rufus to make the Ubuntu drive and the Kylie boot.
      My Computer


  5. Posts : 41,640
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    Comment into the thread after you have backed up files using either Kyhi boot rescue or Ubuntu.
      My Computer


  6. Posts : 61
    Windows 10 64 Version 10.0.18363.628
    Thread Starter
       #16

    I used Kyhi boot rescue. Works nicely

    I have backed up files from the boot drive two ways in two places.

    • I used Acronis to back up files as .tib onto a portable hard drive as well as one of the other hard drives on the troubled PC. During the Acronis backup I got a number of Failed to read from sector ‘number’ early on and then towards the end. I wrote a bunch of the numbers down but then checked ignore all.

    • I also just file copied the disk to the same drives. During this I got Can’t read file or disk for SOFTWARE, intelnit.pnf, SRUDB.dat. A few files required Administrative permission. I could not figure how to get that. Also there were some files that had names that were too long.
      My Computer


  7. Posts : 41,640
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    Please run drive tests using either Kyhi or Ubuntu:

    Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US

    Run HD Sentinel: (free or trial edition)
    Hard Disk Sentinel - HDD health and temperature monitoring
    Hard Disk Sentinel - HDD health and temperature monitoring
    Post images of each of these tabs into the thread:
    Overview tab
    Temperature
    SMART
    Disk performance

    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10

    Hard Disk Sentinel - Free Linux version
      My Computer


  8. Posts : 61
    Windows 10 64 Version 10.0.18363.628
    Thread Starter
       #18

    Okay here we go. I will do this in multiple posts.

    HD Tune:
    For the SSD Boot Drive (The Health tab did not work for this drive.)...
    Attachment 264358Attachment 264359

    For the 4T hardrive...
    Attachment 264360Attachment 264362Attachment 264361

    For the 4T hardrive...

    Attachment 264363Attachment 264364Attachment 264365

    - - - Updated - - -

    Now for the SeaTools for Windows Long Generic:

    Attachment 264366

    - - - Updated - - -

    And finally HD Sentinel. By the way, it kept saying it was missing icmp.dll. I found a site that had it and placed in all the folders suggested. Then, it worked.

    For the Samsung SSD Boot:
    Attachment 264367Attachment 264368Attachment 264369Attachment 264370

    For the WDC 4T data drive:
    Attachment 264371Attachment 264372Attachment 264373Attachment 264374

    For the WDC 6T data drive:
    Attachment 264375Attachment 264376Attachment 264377Attachment 264378

    There you go.

    Thanks,
    Jeff
      My Computer


  9. Posts : 41,640
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    With a backup image you can restore the image on a new drive.

    Kyhi boot rescue also has Macrium.
    If you are comfortable with Acronis restoration then you should be set.

    This is for additional information:
    Macrium Software | Your Image is Everything
    Backup and Restore with Macrium Reflect
    https://www.tenforums.com/backup-restore/
      My Computer


  10. Posts : 61
    Windows 10 64 Version 10.0.18363.628
    Thread Starter
       #20

    I do not presently have a backup image.

    Also, in getting a new drive, are there recommendations? The present SSD is only three years old.
      My Computer


 

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