Win10 not booting after multiple BSODs, updated GPU driver and chkdsk

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  1. Posts : 10
    Windows 10
       #1

    Win10 not booting after multiple BSODs, updated GPU driver and chkdsk


    Hi all,

    I normally manage to solve things myself, but have become more computer illiterate over recent years and have ended surrendering my home pc to the kids.

    The rig was running well, has older hardware, but didn't have any issues running some easy going games and other than the odd random restart (which when I saw it used to say "page fault in a non paged area") it didnt really go wrong. I kept it up to date and other than some steam games, office365 and some other everyday programs it didn't have a particularly demanding set of applications.

    Last week I updated it to windows 10. Although its old, the specs looked capable of running it and I didn't want to be left exposed to a gradually weaker windows 7. The upgrade seemed to install ok, took a while as these things do, but worked initially.

    I then kept getting BSODs with "critical structure corruption" as the error, it would restart and boot up. It was useable and then would happen again. As I was trying to look in to the issue another BSOD happened, at least this time it also referred to a file WIN32KFULL.SYS. On some further research I tries the following.

    Ran Memtest - no issues
    Checked physical connections - no issues.
    Updated drivers - video card needed one (Nvidea)
    Ran chkdsk.

    The main issue started when the PC decided to BSOD halfway through a Chkdsk scan. Same error message "critical structure corruption".

    On booting again, the same thing now happens, this is after a system restore and also trying to start in safe mode - which fails.

    The post works, one bleep. There is then another page of normal boot information and then windows loads with the blue microsoft logo. White spinning disks appear and information is definitely being read from the HDD, can hear it as well as see the HDD light. the screen then goes black for a second before going dark grey, with further spinning disks. After about a minute the disks disappear. However, the red HDD light still flashes and oddly, the numlock on the keyboard seems to turn on and off at random intervals.

    It may be new PC time, but was hoping this may be at least salvageable to make it last another couple of months before I have saved enough to upgrade the whole PC.

    Im unable to get in to the system to run the log tools. Posting this from my work laptop which I can put stuff on to memory stick if needed,

    Thanks for any help!
    John
      My Computer


  2. Posts : 1,287
    Windows 8.1 Enterprise x64
       #2
      My Computer


  3. Posts : 10
    Windows 10
    Thread Starter
       #3

    The problem is, I cant get it to boot up to Windows 10 to be able to run the tool.

    Ive tried to fix startup problems now in the recovery screen, if that fails Ill try a reset as the restore seems to not solve the problem.

    - - - Updated - - -

    So the solve startup issues and the system reset dont seem to have worked. Now when it restarts I get an immediate blue screen aftwr the post that just says "bad config setup"

    At a bit of a loss now as to what to try next. Any ideas?

    - - - Updated - - -

    So,

    After doing another system restore, it seemed to at least log on and get to the windows screen. It BSOD once on startup before managing to get to windows to enable me to run the tool.

    Thanks
    John
      My Computer


  4. Posts : 1,287
    Windows 8.1 Enterprise x64
       #4
      My Computer


  5. Posts : 38,545
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    Launch Glary utilities > post images of the clean settings, and other windows for the software used.

    Consider a reset save files to fix / troubleshoot problems related to:
    a) registry corruption
    b) GPU problems
    c) BSOD
    d) non-BSOD crashes
    etc.

    Reset Windows 10
      My Computer


  6. Posts : 10
    Windows 10
    Thread Starter
       #6

    MrPepka
    Update BIOS - GA-MA790GPT-UD3H (Rev. 1.0) | Płyty głowne - GIGABYTE
    I have tried this but it wont run in 64 bit windows 10?

    zbook
    Launch Glary utilities > post images of the clean settings, and other windows for the software used.
    Im not sure what you mean. I have launched it and done some of the cleaning tools?
      My Computer


  7. Posts : 38,545
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    Please display images of the customized settings: boxes checked and unchecked
      My Computer


  8. Posts : 10
    Windows 10
    Thread Starter
       #8

    Here are the settings in Glary

    Attachment 264401

    Customized seems to be locked.

    Ive not been able to update motherboard drivers as they dont seem to work on 64bit when trying to install
      My Computer


  9. Posts : 38,545
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    Please display the menu settings that were used to clean files.
      My Computer


  10. Posts : 10
    Windows 10
    Thread Starter
       #10

    I hope this is the right screen?

    Attachment 264409

    I keep getting a message to update the GPU drivers. But as it goes to install the BSOD seems to occur with the same error message "Critical structure corruption". I wonder if it was doing it in the background and I didnt notice before but not sure.

    However tried it twice and it crashed the PC. Perhaps the GPU is just too old to work with Win10
      My Computer


 
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