WHEA_UNCORRECTABLE_ERROR happening several times a day  

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  1. Posts : 73
    Windows 10 1909
    Thread Starter
       #41

    So I've noticed that 3 of the drives that had long generic fails, and that also say they have CRC errors which could be due to faulty cables, are all on the same PCI SATA card. I'm wondering could the card itself have an issue.

    I've had a fair bit of trouble finding PCI SATA cards that worked in this machine and this was one of the few that did so it would be a shame to have to replace it.

    Or maybe it's the driver you mentioned early in this thread. I'll have to try and see if there's a newer driver for it somewhere.
      My Computers


  2. Posts : 40,858
    windows 10 professional version 1607 build 14393.969 64 bit
       #42

    When troubleshooting WHEA 0x124 it is the process of elimination.
    All major hardware components are checked: CPU, GPU, Drives, and RAM
    There is no universal test for motherboards.
    Often software tests may not find malfunctioning hardware.
    Swapping hardware components may be necessary to find the malfunctioning hardware.


    For any drive that you want to double check:
    a) insert the drive in an empty bay of another computer
    b) use a HD enclosure
    c) choose one of the above and repeat the testing
      My Computer


  3. Posts : 73
    Windows 10 1909
    Thread Starter
       #43

    Yes good idea I'll try some of them in my external sata connector tonight!

    - - - Updated - - -

    Okay....I was trying one of my bigger drives in the enclosure but it wouldn't seem to recognise it. It may not have provided enough power.

    But when I turned the machine back on it kept blue screening while starting windows as I was moving the mouse around.

    Repeated this several times and then left it to sit and start without moving the mouse around and it starts fine....
      My Computers


  4. Posts : 40,858
    windows 10 professional version 1607 build 14393.969 64 bit
       #44

    Safe mode may decrease the frequency of BSOD giving sufficient time to run the tests.
    Shift + restart or steps in this link:
    Boot into Safe Mode on Windows 10
      My Computer


  5. Posts : 73
    Windows 10 1909
    Thread Starter
       #45

    Seems to boot happily enough if I don't touch the mouse....

    chkdsks are continuing today.
      My Computers


  6. Posts : 73
    Windows 10 1909
    Thread Starter
       #46

    Oh no! Got another BSOD while doing chkdsks today. v2 collector log attached.

    Attachment 265212
      My Computers


  7. Posts : 40,858
    windows 10 professional version 1607 build 14393.969 64 bit
       #47

    When you complete the drive testing other hardware components can be tested.


    Code:
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffa90b160120f0
    Section       @ ffffa90b16012240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000003
    CPU Id        : fb 06 00 00 00 08 04 03 - bd e3 00 00 ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffa90b16012240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffa90b16012138
    Section       @ ffffa90b160122c0
    Offset        : 664
    Length        : 272
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSL0_SRC_ERR_M_NOTIMEOUT_ERR (Proc 3 Bank 0)
      Status      : 0xb200004000000800
      My Computer


  8. Posts : 73
    Windows 10 1909
    Thread Starter
       #48

    Okay. All chkdsk finished. Finally. See attached logs.

    Attachment 265928
      My Computers


  9. Posts : 40,858
    windows 10 professional version 1607 build 14393.969 64 bit
       #49

    1) Chkdsk:

    G:
    Code:
    Adding 2 bad clusters to the Bad Clusters File.
    Correcting errors in the Volume Bitmap.

    C:
    Code:
    Correcting errors in the Volume Bitmap.


    2) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer


    3) Hardware testing is best when other problematic or potentially problematic hardware have been removed.
    If possible run the tests with only the C: drive attached.
    The BIOS should be reset.
    Please post images for all test results.
    Text reports are in addition to the image results.



    4) Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU
    a) Record the maximum temperature and post the maximum temperature into the thread
    b) Record test duration and post the uninterrupted test duration into the thread
    c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10


    5) Run Intel Processor Diagnostic Tool (IPDT)
    Download Intel(R) Processor Diagnostic Tool


    6) Run Memtest86 version 8.3 (or newer version if available) for four passes.
    Repeat the test so that eight passes are performed.

    MemTest86 - Official Site of the x86 Memory Testing Tool

    Use a camera or smart phone camera to take pictures and post images into the thread.
    In case there are any problems uploading images use share links (one drive, drop box, or google drive)

    Memtest86 has a feature to produce a text report.
    Please post this in addition to the images.


    7) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    a) Record the maximum temperature and post the maximum temperature into the thread.
    b) Record the test duration and post the uninterrupted test duration into the thread.
    c) Aim for testing 1 hour.
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10

    8) Test PSU
    https://www.ocbase.com/

    9) All of these tests should be done with the bios reset and no over clocking.

    10) For each of the above tests please record maximum temperatures.

    11) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
      My Computer


  10. Posts : 73
    Windows 10 1909
    Thread Starter
       #50

    Started off tiwht the OCCT stress test and got a BSOD maybe 15-20 minutes in. V2 logs attached.

    Attachment 265940
      My Computers


 

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