BSOD after exit game.  

Hi,
Recently I have BSOD (Critical Process Die) very often after exit/quit games and these only occurs with Rainbow Six, Escape From Tarkov and Black Desert Online.
Please help me. Thank you very much

Winver 1903

Here is my link to my log file : DESKTOP-2ABM1EI-(2020-01-14_23-18-20).zip - Google Drive

Update Crucial SSD firmware - support-ssd-mx300 | European Union
Check firmware updates for WD SSD in SSD Dashboard - Software and Firmware Downloads | WD Support

1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan
7) wmic recoveros set autoreboot = false
8) wmic recoveros set DebugInfoType = 7
9) wmic recoveros get autoreboot
10) wmic recoveros get DebugInfoType
11) bcdedit /enum {badmemory}

12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

13) Make sure that there is no over clocking while troubleshooting.

14) Sometimes there are problems in the bios that produce BSOD.

15) To ensure that there are no improper bios settings please reset the bios.

How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computer’s CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow
3 Easy Ways to Clear CMOS (Reset BIOS)
How to Clear CMOS (AKA Reset BIOS Settings)



16) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan


17) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US


18) Run Memtest86 version 8.3 (or newer version if available) for four passes.
Repeat the test so that eight passes are performed.

MemTest86 - Official Site of the x86 Memory Testing Tool

Use a camera or smart phone camera to take pictures and post images into the thread.
In case there are any problems uploading images use share links (one drive, drop box, or google drive)

Memtest86 has a feature to produce a text report.
Please post this in addition to the images.

Microsoft Windows [Version 10.0.18362.592]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>dism /online /cleanup-image /scanhealth

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18362.592

[==========================100.0%==========================] The component store is repairable.
The operation completed successfully.

C:\Windows\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.18362.1

Image Version: 10.0.18362.592

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>chkdsk /scan
The type of the file system is NTFS.

Stage 1: Examining basic file system structure ...
489728 file records processed.
File verification completed.
9376 large file records processed.
0 bad file records processed.

Stage 2: Examining file name linkage ...
484 reparse records processed.
632012 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
484 reparse records processed.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
71143 data files processed.
CHKDSK is verifying Usn Journal...
33967960 USN bytes processed.
Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

507682815 KB total disk space.
109379600 KB in 336765 files.
211304 KB in 71144 indexes.
0 KB in bad sectors.
609367 KB in use by the system.
65536 KB occupied by the log file.
397482544 KB available on disk.

4096 bytes in each allocation unit.
126920703 total allocation units on disk.
99370636 allocation units available on disk.

C:\Windows\system32>wmic recoveros set autoreboot = false
Updating property(s) of '\\DESKTOP-2ABM1EI\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition2"'
Property(s) update successful.

C:\Windows\system32>wmic recoveros set DebugInfoType = 7
Updating property(s) of '\\DESKTOP-2ABM1EI\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\Windows|\\Device\\Harddisk0\\Partition2"'
Property(s) update successful.

C:\Windows\system32>wmic recoveros get autoreboot
AutoReboot
FALSE


C:\Windows\system32>wmic recoveros get DebugInfoType
DebugInfoType
7


C:\Windows\system32>bcdedit /enum {badmemory}

RAM Defects
-----------
identifier {badmemory}

C:\Windows\system32>

- - - Updated - - -

Health:
Attachment 263369Attachment 263370

Benchmark:
Attachment 263368

Error Full Check:
Attachment 263367

- - - Updated - - -

SeaTool Long Generic Test:
Attachment 263381

1) When available please post results for HD Tune for:

Code:

      Drive: D:
 Free Space: 236.0 GB
Total Space: 953.9 GB
File System: NTFS
      Model: WDS100T3XHC-00SJG0

2) Open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a share link into the thread using one drive, drop box, or google drive

Code:

LastWriteTime         Size (MB) FullName             
-------------         --------- --------             
2020-01-15 9:11:28 PM    982.36 C:\Windows\MEMORY.DMP

3) For any BSOD:

a) run the V2 log collector to collect new log files

b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

Hdtune for wd
Attachment 263394
Attachment 263395
Attachment 263396

Memory file link : MEMORY.rar - Google Drive

Post images into the thread for:

Crystal Disk standard edition:
CrystalDiskInfo – Crystal Dew World

HD Sentinel: (free or trial edition)
Hard Disk Sentinel - HDD health and temperature monitoring
Hard Disk Sentinel - HDD health and temperature monitoring
Post images of each of these tabs into the thread:
Overview tab
Temperature
SMART
Disk performance

Go to C:\Users\[Your Account Name]\AppData\Local\CrashDumps and see if any of the crash dumps is not in the name csrss.exe. Place such files here as such

zbook said:

Post images into the thread for:

Crystal Disk standard edition:
CrystalDiskInfo – Crystal Dew World

HD Sentinel: (free or trial edition)
Hard Disk Sentinel - HDD health and temperature monitoring
Hard Disk Sentinel - HDD health and temperature monitoring
Post images of each of these tabs into the thread:
Overview tab
Temperature
SMART
Disk performance

Crystal Disk
Attachment 263465
Attachment 263466

HDD Sentinal
Crucial
Attachment 263467
Attachment 263468
Attachment 263469
Attachment 263470

WD
Attachment 263471
Attachment 263472
Attachment 263473
Attachment 263474

- - - Updated - - -

MrPepka said:

Go to C:\Users\[Your Account Name]\AppData\Local\CrashDumps and see if any of the crash dumps is not in the name csrss.exe. Place such files here as such

I only see this file and it's copy in CrashDumps: ArmourySwAgent.exe.11364.dmp - Google Drive