Random BSOD Win10  

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  1. Matthyly
    Posts : 18
    win10 home
    Thread Starter
       New #21

    How can I find these? Where are these?
    Last edited by Matthyly; 29 Jan 2020 at 14:40.
      My Computer
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  2. zbook
    Posts : 40,858
    windows 10 professional version 1607 build 14393.969 64 bit
       New #22

    Download and install: Everything
    voidtools

    Launch the application > copy and paste each into the search > post separate share links for each file
      My Computer
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  4. Matthyly
    Posts : 18
    win10 home
    Thread Starter
       New #23

    You mean the log collector?
      My Computer
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  5. zbook
    Posts : 40,858
    windows 10 professional version 1607 build 14393.969 64 bit
       New #24

    See post #20
      My Computer
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  7. Matthyly
    Posts : 18
    win10 home
    Thread Starter
       New #25

    Ok! I'm trying to upload these to G.drive but every time before it finishes my pc goes bsod. I'll try again every time untill I'm done.

    - - - Updated - - -

    So here is the first one: UcmUcsiCx.sys-20200127-1646.dmp - Google Drive

    and the second file, memory.dmp, I don't have permission to open the file or select the file, so I don't know how to upload that...
    and another thing, I disabled optane memory, hoping that I'll have less bsod s
    Last edited by Matthyly; 30 Jan 2020 at 06:49. Reason: mispell
      My Computer
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  8. zbook
    Posts : 40,858
    windows 10 professional version 1607 build 14393.969 64 bit
       New #26

    Temporarily place the computer in safe mode while uploading the memory.dmp file.
    (shift + restart)

    Move the memory.dmp file to the desktop or downloads folder first.
    This should fix permission issues.
      My Computer
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  9. Matthyly
    Posts : 18
    win10 home
    Thread Starter
       New #27

    Umm. I pressed shift alt f4 and every icon desappeared from my desktop. please help. how to shift restart my pc??
      My Computer
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  10. zbook
    Posts : 40,858
    windows 10 professional version 1607 build 14393.969 64 bit
       New #28

    Matthyly said:
    Umm. I pressed shift alt f4 and every icon desappeared from my desktop. please help. how to shift restart my pc??


    In windows Recovery Environment (RE) there is system restore.
    This may fix the new problem.

    This is a link for safe mode:
    Boot into Safe Mode on Windows 10
      My Computer
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  11. Matthyly
    Posts : 18
    win10 home
    Thread Starter
       New #29

    OK and how to get my icons back?
      My Computer
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  12. zbook
    Posts : 40,858
    windows 10 professional version 1607 build 14393.969 64 bit
       New #30

    The keys that you clicked were not displayed in the keyboard shortcuts.
    Keyboard Shortcuts in Windows 10

    This is a link for system restore:
    System Restore Windows 10
      My Computer
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