BSOD memory_management

5abred · 13 Jan 2020

MrPepka said:

In that case, uninstall this program as described on the following page:
https://h30434.www3.hp.com/t5/Notebo...r/td-p/1311745
Then update the drivers I mentioned above. Also update Windows 10 to version 1909 - https://support.microsoft.com/pl-pl/...date-assistant

I'll Try this and return with an update
Thanks

zbook · 13 Jan 2020

1) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan

2) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
SeaTools for Windows |
Seagate
How to use SeaTools for Windows | Seagate Support US

3) Free up space on C: so that there is > 30 GB

Code:

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 17.6 GB
Total Space: 121.8 GB
File System: NTFS
      Model: SanDisk SD8SN8U-128G-1006

      Drive: D:
 Free Space: 208.6 GB
Total Space: 939.0 GB
File System: NTFS
      Model: HGST HTS721010A9E630

      Drive: E:
 Free Space: 1.8 GB
Total Space: 14.9 GB
File System: NTFS
      Model: HGST HTS721010A9E630

4) Upgrade the BIOS: F.22 > F.42 Rev.A
https://support.hp.com/us-en/drivers...-1?sku=1ZA23AV

5) Open administrative command prompt and type or copy and paste:
6) sfc /scannow
7) dism /online /cleanup-image /scanhealth
8) dism /online /cleanup-image /restorehealth
9) sfc /scannow
10) chkdsk /scan
11) wmic recoveros set autoreboot = false
12) wmic recoveros set DebugInfoType = 7
13) wmic recoveros get autoreboot
14) wmic recoveros get DebugInfoType
15) bcdedit /enum {badmemory}

16) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

17) Upgrade Windows 1809 > 1909

Repair Install Windows 10 with an In-place Upgrade