BSOD memory_management  

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  1. Posts : 6
    windows 10 Pro
    Thread Starter
       #11

    MrPepka said:
    In that case, uninstall this program as described on the following page:
    https://h30434.www3.hp.com/t5/Notebo...r/td-p/1311745
    Then update the drivers I mentioned above. Also update Windows 10 to version 1909 - https://support.microsoft.com/pl-pl/...date-assistant
    I'll Try this and return with an update
    Thanks
      My Computer


  2. Posts : 40,846
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    1) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    2) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US

    3) Free up space on C: so that there is > 30 GB

    Code:
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 17.6 GB
    Total Space: 121.8 GB
    File System: NTFS
          Model: SanDisk SD8SN8U-128G-1006
    
          Drive: D:
     Free Space: 208.6 GB
    Total Space: 939.0 GB
    File System: NTFS
          Model: HGST HTS721010A9E630
    
          Drive: E:
     Free Space: 1.8 GB
    Total Space: 14.9 GB
    File System: NTFS
          Model: HGST HTS721010A9E630


    4) Upgrade the BIOS: F.22 > F.42 Rev.A
    https://support.hp.com/us-en/drivers...-1?sku=1ZA23AV

    5) Open administrative command prompt and type or copy and paste:
    6) sfc /scannow
    7) dism /online /cleanup-image /scanhealth
    8) dism /online /cleanup-image /restorehealth
    9) sfc /scannow
    10) chkdsk /scan
    11) wmic recoveros set autoreboot = false
    12) wmic recoveros set DebugInfoType = 7
    13) wmic recoveros get autoreboot
    14) wmic recoveros get DebugInfoType
    15) bcdedit /enum {badmemory}

    16) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    17) Upgrade Windows 1809 > 1909

    Repair Install Windows 10 with an In-place Upgrade
    Last edited by zbook; 13 Jan 2020 at 15:46.
      My Computer


 

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