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#11
When installing drivers use the drivers displayed on the HP website.
For drivers not displayed on the HP website use the component manufacturer websites: Intel, Nvidia, AMD, Killler Networks, Realtek, etc.
Please do not use third party websites for drivers.
For any drivers installed by third party software:
a) perform a system restore to a date before the installation or
b) install new drivers from the HP or component manufacturer websites
Turn off Windows updates of non-Microsoft drivers:
Enable or Disable Driver Updates in Windows Update in Windows 10
Prevent Windows Update from Updating Specific Device Driver
Install an older GPU driver following the DDU method earlier in the thread.
The latest BSOD displayed: VIDEO_TDR_FAILURE (116)
See if you can find a friend, neighbor, relative, or local computer store to swap the GPU card.
The card can be Nvidia or AMD.
Make two tests:
a) test a new card in the problematic computer
b) test the GPU card from the problematic computer in another computer
Code:Name NVIDIA GeForce GTX 1050 Ti PNP Device ID PCI\VEN_10DE&DEV_1C82&SUBSYS_37331458&REV_A1\4&1DDDA1E7&0&0008 Adapter Type GeForce GTX 1050 Ti, NVIDIA compatible Adapter Description NVIDIA GeForce GTX 1050 Ti Adapter RAM (1,048,576) bytes Installed Drivers C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba3f490ca47b4a0b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba3f490ca47b4a0b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba3f490ca47b4a0b\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ba3f490ca47b4a0b\nvldumdx.dll Driver Version 26.21.14.4112 INF File oem5.inf (Section046 section) Color Planes Not Available Color Table Entries 4294967296 Resolution 1920 x 1080 x 60 hertz Bits/Pixel 32 Memory Address 0xF6000000-0xF70FFFFF Memory Address 0xE0000000-0xFEAFFFFF Memory Address 0xF0000000-0xF1FFFFFF I/O Port 0x0000E000-0x0000EFFF IRQ Channel IRQ 16 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_BA3F490CA47B4A0B\NVLDDMKM.SYS (26.21.14.4112, 21.69 MB (22,739,600 bytes), 21-Jan-20 4:56 PM)
Code:nvlddmkm.sys Tue Dec 24 00:30:38 2019 (5E01CCAE)
Last edited by zbook; 21 Jan 2020 at 00:15.