Constant BSOD with different error codes or no error code at all

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  1. Posts : 9
    Windows 10 Home Version 10.0.18363 Build 18363
       #1

    Constant BSOD with different error codes or no error code at all


    I'm running windows 10 64bit, version 1909 build 18363.535

    BSODs never happen when I'm gaming. But whenever I'm not gaming, BSOD will occur every minute or so. Memory diagnostic tool finds nothing. Chkdsk and sfc scan all return no errors. In frustration I formatted my disk and reinstalled windows hoping it would solve the problem. It only made it worse.

    I got multiple BSODs during the windows set up. I tried to update a few drivers but I would get a BSOD before they finish. And now, for the first time, I got BSODS while in safe mode, which has never happened before.

    The error codes I've gotten include:

    IRQL raises not less or equal, kmode exception not handled, auto boost lock acquisition with raised irql, kernel security check failure, apc index mismatch, and many many many more.

    Please help.

    V2 log:

    DESKTOP-CQE5NFE-(2020-01-11_23-11-08).zip - Google Drive

    System information:

    sysinfo.PNG - Google Drive

    Graphics Card:
    GIGABYTE Geforce RTX 2060 Super

    Ram:
    G.SKILL Ripjaws V Series 16GB DDR4 3600

    Power supply:
    EVGA SuperNOVA 550 G2 220-G2-0550-Y1 80+ GOLD 550W
      My Computer


  2. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Hi restk,

    Welcome to the TF BSOD forum.

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) wmic recoveros get autoreboot
    10) wmic recoveros get DebugInfoType
    11) bcdedit /enum {badmemory}

    12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    13) Make sure that there is no over clocking while troubleshooting

    14) Run Memtest86 version 8.3 (or newer version if available) for four passes.
    Repeat the test so that eight passes are performed.

    MemTest86 - Official Site of the x86 Memory Testing Tool

    Use a camera or smart phone camera to take pictures and post images into the thread.
    In case there are any problems uploading images use share links (one drive, drop box, or google drive)

    Memtest86 has a feature to produce a text report.
    Please post this in addition to the images.

    15) Uninstall and reinstall: rt640x64.sys
    Realtek PCIe GBE Family Controller

    https://answers.microsoft.com/en-us/...0-8d22254aa1c1


    Code:
    rt640x64.sys	Realtek NICDRV 8169 PCIe GBE Family Controller driver
    	http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false
    
    Unofficial Realtek update site for older drivers -
    
    https://www.realtek.cz/download-RTL8101E-network-driver-for-Windows7-64bit.html

    Code:
    Name	[00000001] Realtek PCIe GBE Family Controller
    Adapter Type	Ethernet 802.3
    Product Type	Realtek PCIe GBE Family Controller
    Installed	Yes
    PNP Device ID	PCI\VEN_10EC&DEV_8168&SUBSYS_7C371462&REV_15\6&1AEFE097&0&0028000A
    Last Reset	1/11/2020 11:10 PM
    Index	1
    Service Name	rt640x64
    IP Address	192.168.0.34, fe80::2db6:eca0:417b:426f, 2600:8800:2880:a7:e08c:456:4769:5fab, 2600:8800:2880:a7:2db6:eca0:417b:426f
    IP Subnet	255.255.255.0, 64, 128, 64
    Default IP Gateway	192.168.0.1, fe80::2a80:88ff:fea7:4aba
    DHCP Enabled	Yes
    DHCP Server	192.168.0.1
    DHCP Lease Expires	1/12/2020 11:10 PM
    DHCP Lease Obtained	1/11/2020 11:10 PM
    MAC Address	‪00:D8:61:9C:E9:C8‬
    I/O Port	0x0000D000-0x0000EFFF
    Memory Address	0xF7604000-0xF7604FFF
    Memory Address	0xF7600000-0xF76FFFFF
    IRQ Channel	IRQ 4294967280
    Driver	C:\WINDOWS\SYSTEM32\DRIVERS\RT640X64.SYS (10.18.526.2017, 960.99 KB (984,056 bytes), 7/18/2017 11:30 PM)

    Code:
    rt640x64	Realtek RT640 NT Driver	c:\windows\system32\drivers\rt640x64.sys	Kernel Driver	No	Manual	Stopped	OK	Normal	No	No
    Code:
    rt640x64     Realtek RT640 NT Drive Realtek RT640 NT Drive Kernel        Manual     Stopped    OK         FALSE       FALSE        4,096             933,888     0          5/26/2017 12:02:29 AM  C:\WINDOWS\system32\drivers\rt640x64.sys         8,192
    Code:
    rt640x64.sys Fri May 26 00:02:29 2017 (5927D305)
      My Computer


  3. Posts : 9
    Windows 10 Home Version 10.0.18363 Build 18363
    Thread Starter
       #3

    It seems that things gave taken a worse turn. My windows 10 wouldn't boot at all any more so I plugged in my media creation tool to reinstall windows once again. This time, I would get BSOD during the windows 10 installation.

    I should still be able to do the memtest though so I'll do that first.
      My Computer


  4. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    The computer has 16 GB RAM (two 8 GB modules).

    Just one error during RAM testing is a test fail.

    Then remove both modules and test one at a time in the same DIMM to differentiate good from malfunctioning RAM.

    Please post images and text reports for all tests.
      My Computer


  5. Posts : 9
    Windows 10 Home Version 10.0.18363 Build 18363
    Thread Starter
       #5

    First test returned no errors. I'm restarting it now for another 4 passes.

    20200112_095555.jpg - Google Drive
      My Computer


  6. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    For RAM testing there are often false negatives (test pass with malfunctioning RAM).
    It sometimes takes passes into the 20s to find malfunctioning RAM.

    If Memtest86 did not find any malfunctioning RAM please test with Memtest86+ version 5.01 for 8 or more continuous passes. (The more the passes the better the testing environment)

    Memtest86+ - Advanced Memory Diagnostic Tool

    A substantial portion of the testing can be performed overnight.
    This software does not have a text report.
    Please take pictures and post images into the thread.

    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.

    b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.

    https://answers.microsoft.com/en-us/...f-ecc7b7ff6461

    MemTest86+ - Test RAM
      My Computer


  7. Posts : 9
    Windows 10 Home Version 10.0.18363 Build 18363
    Thread Starter
       #7

    After a very long time, memtest 86+ completed 8 passes with no errors.

    Google Drive: Sign-in

    I tried again to install windows, but it just ended with another BSOD with no error code this time right as the windows set up began.
      My Computer


  8. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    Please post links that do not require sign in
      My Computer


  9. Posts : 41,476
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    See if you can move the drive to a working computer for testing.

    Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US

    Alternatives may be Sea Tools or Dos:
    Hard Drive (HDD) Diagnostics (Sea Tools for DOS) & SSD Test | Sysnative Forums

    and booting using Ubuntu:
    Create a bootable USB stick on Windows | Ubuntu tutorials
    Hard Disk Sentinel - Free Linux version
      My Computer


  10. Posts : 9
    Windows 10 Home Version 10.0.18363 Build 18363
    Thread Starter
       #10

    Oops! Sorry, here is the new link. 20200114_162527.jpg - Google Drive.

    Yes, I do have a ubuntu bootable usb. I will try the hard drive test tools.
      My Computer


 

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