Constant BSOD with different error codes or no error code at all  

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  1. Posts : 40,847
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    What is the warranty status on the computer components?

    Which hardware components are available for swap testing?
      My Computer


  2. Posts : 9
    Windows 10 Home Version 10.0.18363 Build 18363
    Thread Starter
       #12

    My motherboard, gfx card, psu, and ram are covered under limited warranty. CPU and ssd I'm not sure about.

    I have an old computer with the following components that I can use: 20170830_143750.jpg - Google Drive

    Apologies for the late response, I am unfortunately sick
      My Computer


  3. Posts : 40,847
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    If these dump files are available please post share links for them if < 1.5 GB:
    C:\WINDOWS\MEMORY.DMP
    C:\WINDOWS\LiveKernelReports

    Upload a new V2 as needed to collect new files.

    I hope you feel better.
    Hardware testing can resume later.
      My Computer


  4. Posts : 9
    Windows 10 Home Version 10.0.18363 Build 18363
    Thread Starter
       #14

    I just finished installing windows a few minutes ago to collect those files but I got multiple BSODS during the setup so I don't think my installation is very stable. Here is the new V2 though. DESKTOP-4G62EBJ-(2020-01-18_21-23-33).zip - Google Drive

    I'm having trouble uploading the MEMORY.DMP file as I keep getting BSODS before the file can finish uploading. My LiveKernelReports is empty.
      My Computer


  5. Posts : 40,847
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    For all steps / tests please make sure images are posted into the thread:


    Take Screenshot in Windows 10

    How to Upload and Post Screenshots and Files at Ten Forums


    Tests can be run in safe mode as needed:
    Boot into Safe Mode on Windows 10

    1) Run the drive tests as per post #9 and post images into the thread.

    2) Reset the BIOS:
    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computerís CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow
    3 Easy Ways to Clear CMOS (Reset BIOS)
    How to Clear CMOS (AKA Reset BIOS Settings)


    3) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer


    4) Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU
    a) Record the maximum temperature and post the maximum temperature into the thread
    b) Record test duration and post the uninterrupted test duration into the thread
    c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10

    5) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    a) Record the maximum temperature and post the maximum temperature into the thread.
    b) Record the test duration and post the uninterrupted test duration into the thread.
    c) Aim for testing 1 hour.
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10

    6) Test PSU
    https://www.ocbase.com/

    7) All of these tests should be done with the bios reset and no over clocking.

    8) For each of the above tests please record maximum temperatures.

    9) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10
      My Computer


  6. Posts : 9
    Windows 10 Home Version 10.0.18363 Build 18363
    Thread Starter
       #16

    It seems that my computer has failed the furmark test. Does this always point to a broken gpu?

    20200124_204515.jpg - Google Drive
      My Computer


  7. Posts : 40,847
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    See if you can find a friend, neighbor, relative, or local computer store to swap the video card.
    It could be Nvidia or AMD.

    Make two tests:
    a) test the new card in the problematic computer
    b) test the GPU card from the problematic computer in another computer




    Code:
    Name	NVIDIA GeForce RTX 2060 SUPER
    PNP Device ID	PCI\VEN_10DE&DEV_1F06&SUBSYS_3FF11458&REV_A1\4&2283F625&0&0019
    Adapter Type	GeForce RTX 2060 SUPER, NVIDIA compatible
    Adapter Description	NVIDIA GeForce RTX 2060 SUPER
    Adapter RAM	(1,048,576) bytes
    Installed Drivers	C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_90685a092bcf58c7\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_90685a092bcf58c7\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_90685a092bcf58c7\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_90685a092bcf58c7\nvldumdx.dll
    Driver Version	26.21.14.3200
    INF File	oem4.inf (Section001 section)
    Color Planes	Not Available
    Color Table Entries	4294967296
    Resolution	1920 x 1080 x 60 hertz
    Bits/Pixel	32
    Memory Address	0xF6000000-0xF6FFFFFF
    Memory Address	0xE0000000-0xFEC02FFF
    Memory Address	0xF0000000-0xF1FFFFFF
    I/O Port	0x0000F000-0x0000F07F
    IRQ Channel	IRQ 54
    I/O Port	0x000003B0-0x000003DF
    I/O Port	0x000003C0-0x000003DF
    Memory Address	0xA0000-0xBFFFF
    Driver	C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_90685A092BCF58C7\NVLDDMKM.SYS (26.21.14.3200, 21.07 MB (22,094,936 bytes), 1/18/2020 8:49 PM)
      My Computer


  8. Posts : 9
    Windows 10 Home Version 10.0.18363 Build 18363
    Thread Starter
       #18

    I replaced my graphics card with an old Zotac Geforce GTX 750. The BSODs happened still with similar error messages. I'm not sure where I can test my original graphics card though.
      My Computer


  9. Posts : 40,847
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    Check to see if there is another GPU motherboard port for testing purposes.
      My Computer


 

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