BSOD --> WHEA_UNCORRECTABLE_ERROR stuck at 0%)  


  1. Posts : 2
    Windows 10
       #1

    BSOD --> WHEA_UNCORRECTABLE_ERROR stuck at 0%)


    Hello,

    I have recently been getting an error called 'WHEA_UNCORRECTABLE_ERROR' when I boot my pc or randomly when i boot a game or application on my pc. Usually when booted i will turn it off and back on and it will work fine for a little while.
    Unfortunetly i have never come across this error, or an error like it so i am hopeless. I have tried researching it for the past 10 days roughly and they say it could be a hardware or software issue. Any help would be really helpful on how i can stop this error. (I am running windows 10 - 64bit)
    I came about when I fully reset my pc and then changed my 2x4GB of ram to 2x8GB of ram and added a 1tb SSD. I can scanned my pc to check if all this is detected and it is. So it makes me think it cannot be a hardware issue.
    #
    Another issue which came about was that my second monitor which ran from the built in graphics on my motherboard began to flicker and turn off randomly. The problem to this was my motherboard. So i don't know whether this is relevant or not to the error i am getting, but i thought i would include it just encase.

    I have attached the V2 Log collector files to this thread too, encase anyone can help me.
    Please let me know if you need anymore information too.
    Thank you, Jacob :)
      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #2

    Hello Jacob and welcome to TenForums

    Regarding the hardware errors they are all being caused by having your memory speed set too high. Your system with the i5-6500 can only run with DDR4 memory at a maximum clock rate of 2133MHz. Your RAM is set to run at 2667MHz and so you need to remove the overclock by changing the settings in the BIOS.
      My Computers


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    philc43 said:
    Hello Jacob and welcome to TenForums

    Regarding the hardware errors they are all being caused by having your memory speed set too high. Your system with the i5-6500 can only run with DDR4 memory at a maximum clock rate of 2133MHz. Your RAM is set to run at 2667MHz and so you need to remove the overclock by changing the settings in the BIOS.
    You legend! So far so good. No error on boot up or opening applications. I just hope this has fixed it all.
      My Computer


  4. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #4

    That's great news. Let us know if anything else occurs.
      My Computers


 

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