Kernel Secuirty Check Failure et. al.  

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  1. Posts : 651
    Windows 10 Pro (21H2)
    Thread Starter
       #51

    zbook said:
    Please upload each a new V2 and DM into the thread.
    I will create and post a new V2, but I will also remind you that I have never been able to use DM: When I click on it, it opens, reports that parameter format is not correct, hesitates, then posts a second text which is not on the monitor long enough to read, and closes.
      My Computer


  2. Posts : 40,987
    windows 10 professional version 1607 build 14393.969 64 bit
       #52

    Boot into safe mode with shift + restart and run DM.
    See if it makes any difference.
      My Computer


  3. Posts : 651
    Windows 10 Pro (21H2)
    Thread Starter
       #53

    zbook said:
    Boot into safe mode with shift + restart and run DM.
    See if it makes any difference.
    Here is the requested V2, created yesterday. DM, however, well, that was frustrating. First, I could not access Safe Mode either through Settings nor the Logon Screen. Shut down, uplugged, drained power, plugged back in, accessed Safe Mode from the Logon screen. Clicked on the DM program; something flashed on the screen too fast to have any idea what it said. Tried a few more times, with no response at all, so ran Msconfig; as Safe Mode was not selected, used Restart. That created a BSOD; when data was collected, shut down, restarted.
      My Computer


  4. Posts : 40,987
    windows 10 professional version 1607 build 14393.969 64 bit
       #54

    See post #24.
    The logs display Comodo.
    Was the software incompletely uninstalled or reinstalled?

    Please uninstall Comodo during the troubleshooting process.

    Uninstall Comodo Free System Utilities Software | System Utilities Version 4.0
      My Computer


  5. Posts : 651
    Windows 10 Pro (21H2)
    Thread Starter
       #55

    zbook said:
    See post #24.
    The logs display Comodo.
    Was the software incompletely uninstalled or reinstalled?

    Please uninstall Comodo during the troubleshooting process.

    Uninstall Comodo Free System Utilities Software | System Utilities Version 4.0
    I have removed and then reinstalled Comodo at least twice during all this troubleshooting, and am quite tired of doing so, as doing has not seemed (at least to me), to have made any difference.
      My Computer


  6. Posts : 40,987
    windows 10 professional version 1607 build 14393.969 64 bit
       #56

    Please do not reinstall Comodo during the troubleshooting.

    Were you able to perform an in place upgrade repair earlier in the thread?

    And were you able to run the Dell custom hardware tests?

    What is the warranty status for the computer?
    Last edited by zbook; 19 Jan 2020 at 13:55.
      My Computer


  7. Posts : 651
    Windows 10 Pro (21H2)
    Thread Starter
       #57

    zbook said:
    Please do not reinstall Comodo during the troubleshooting.

    Were you able to perform an in place upgrade repair earlier in the thread?

    And were you able to run the Dell custom hardware tests?

    What is the warranty status for the computer?
    I left Comodo off for several days, perhaps a week, then reinstalled it to help protect the computer.

    I have already told you, one day ago, that I have not been able to successfully complete an in-place update;l in fact, you just asked me to do this in Clean Mode again, and then if it fails, to immediately run setupdiag;

    I have already posted the Dell custom hardware test results.

    Hardware warranty has just over a month to run, and I am not sure if I can renew it for a year; I am waiting for Dell to reply to my inquiry.
      My Computer


  8. Posts : 40,987
    windows 10 professional version 1607 build 14393.969 64 bit
       #58

    Please see if you can get a RMA.
      My Computer


 

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