Hi Ex_Brit,
Please perform the following steps:
1) Open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /scanhealth
4) dism /online /cleanup-image /restorehealth
5) sfc /scannow
6) chkdsk /scan
7) wmic recoveros set autoreboot = false
8) wmic recoveros set DebugInfoType = 7
10) wmic recoveros get autoreboot
11) wmic recoveros get DebugInfoType
12) bcdedit /enum {badmemory}
13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
14) Uninstall and reinstall this software:
Code:
Diskeeper 18 20.0.1296.64 Condusiv Technologies 20190504
tcesd.sys
This driver was not in our database.
It appears related to condusiv technologies.
15) Uninstall and reinstall: Mcafee AV
https://service.mcafee.com/webcenter...%3Dg4tsxh9h7_9
Code:
tcesd tcesd c:\windows\system32\drivers\tcesd.sys Kernel Driver Yes Boot Running OK Normal No Yes
Code:
tcesd tcesd tcesd Kernel Boot Running OK TRUE FALSE 0 188,416 0 12-Sep-17 3:10:57 PM C:\Windows\system32\drivers\tcesd.sys 4,096
Code:
benefitspopup.exe c:\program files\condusiv technologies\diskeeper\benefitspopup.exe 6268 8 200 1380 06-Jan-20 10:06 AM 20.0.1296.0 674.20 KB (690,384 bytes) 09-Nov-18 11:33 AM
Code:
Diskeeper Diskeeper Running Auto Own Process "c:\program files\condusiv technologies\diskeeper\dkservice.exe" Normal LocalSystem 0
Code:
Start Menu\Programs\Condusiv Technologies Public:Start Menu\Programs\Condusiv Technologies Public
Code:
tcesd.sys Tue Sep 12 12:10:57 2017 (59B83141)