Windows 10 crash randomly without no trace


  1. Posts : 5
    Windows 10
       #1

    Windows 10 crash randomly without no trace


    Hi, Guys, My windows crash randomly. Sometimes watching a movie, sometimes just surfing on the browser or watching youtube videos or working on an app. Totally random you don't know when will happen. Sometimes it crashes 2 times in a day sometimes in a week. No sound no cursor no desktop it just turns grey screen. I pulled my display cable and pull it back but it didn't help. ( I tried DP, DVI, and HDMI cable connection also but not a chance) It just a grey screen. Made memory test for 24 hours with MemTest no any errors. But all lights and fans working. I almost upgrade my all system parts recently but still randomly crashing. I don't know how many times I format the PC.

    I almost tried every command such as sfc /scannow etc. But it never helps. There is one solution that making force restart from the case.

    Windows fully updated all drivers are on the latest version. I hope someone guides me to the solution.

    V2 Log;
    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #2

    This doesn't seem to be a blue screen of death problem. Please fill out all the details of your system including power supply, all hard drives connected and any other devices drawing power.

    Could be a failure of the graphics card - test by using on-board graphics or swapping for another card.

    Could be power supply issues.

    You might be better posting in the general support area of the forum.

    By the way I do not advise using software to find and update drivers -always go direct to the manufacturers website or motherboard website. Too often you introduce additional errors and problems by using driver update programs.
      My Computers


  3. Posts : 5
    Windows 10
    Thread Starter
       #3

    philc43 said:
    This doesn't seem to be a blue screen of death problem. Please fill out all the details of your system including power supply, all hard drives connected and any other devices drawing power.

    Could be a failure of the graphics card - test by using on-board graphics or swapping for another card.

    Could be power supply issues.

    You might be better posting in the general support area of the forum.

    By the way I do not advise using software to find and update drivers -always go direct to the manufacturers website or motherboard website. Too often you introduce additional errors and problems by using driver update programs.
    I updated my full spec. The most annoying thing there is no clue no error, no sign. That's why I cant cleary finds any solution to my problem. I even thought maybe the problem is my display and changed display just 2 weeks ago and not a chance. Still getting the same crash. I must use UHD 630 for a week and must see what will happen.

    Quick question;

    When I use the UHD 630 and don't get any crash, can we say the problem is my RX 560?
      My Computer


  4. Posts : 56,870
    Multi-boot Windows 10/11 - RTM, RP, Beta, and Insider
       #4

    You may have already done this, but the latest driver for your RX560 looks like:

    Adrenalin 2020 Edition 19.12.3 Optional

    https://www.amd.com/en/support/graph.../radeon-rx-560
      My Computers


  5. Posts : 5
    Windows 10
    Thread Starter
       #5

    f14tomcat said:
    You may have already done this, but the latest driver for your RX560 looks like:

    Adrenalin 2020 Edition 19.12.3 Optional

    https://www.amd.com/en/support/graph.../radeon-rx-560
    Thank you, just you said, I already done that. But its not helped. I used every new, old and manufacturers drivers but it never helped.
      My Computer


  6. Posts : 41,654
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    See rule #4

    https://www.tenforums.com/misc.php?do=showrules

    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.

    Please uninstall any pirated / cracked software and remove all tools / methods that can be used to bypass license activation.

    Post a new V2 after completing the above steps.
      My Computer


  7. Posts : 5
    Windows 10
    Thread Starter
       #7

    zbook said:
    See rule #4

    https://www.tenforums.com/misc.php?do=showrules

    No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.

    Please uninstall any pirated / cracked software and remove all tools / methods that can be used to bypass license activation.

    Post a new V2 after completing the above steps.
    I don't have any pirated software anything on my PC. What you mean by that?

    Edit: I got it what do you mean. I updated file. BTW vlog says genuie.xml does not found. I dont get it why? My windows is offical version and activated from by windows customer service on the phone. Why this files does not exit?

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Note: Cant delete the link on the first post cause edit option is disabled.
    Last edited by telepati; 03 Jan 2020 at 16:19.
      My Computer


  8. Posts : 41,654
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    Please check the third party software.
    For example, how come the hosts file is being used to bypass the activation for driver easy?
      My Computer


 

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