BSOD system_service_exception

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  1. Posts : 188
    Windows 10
       #1

    BSOD system_service_exception


    Hi

    My PC just went into BSOD and restart while I am playing a game. please help kknow the cause of this. Win10 installed few days ago. The dump file here:

    https://mega.nz/#!KOwzXY5b!F6Vws1V6s...tOEJ5fT-CtCUw8
      My Computer


  2. Posts : 38,881
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    See posting instructions:

    BSOD - Posting Instructions
      My Computer


  3. Posts : 188
    Windows 10
    Thread Starter
       #3

    thanks log file here:
    Attachment 259298
      My Computer


  4. Posts : 38,881
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    Please upload directly into the thread or use on of these share links: one drive, drop box, or google drive

    Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
      My Computer


  5. Posts : 188
    Windows 10
    Thread Starter
       #5

    I did it all
      My Computer


  6. Posts : 38,881
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}

    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no over clocking while troubleshooting.

    12) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    13) If the computer has Ccleaner (do not install the software if it is not already installed) > click windows tab or custom clean > scroll down to system and advanced > post an image into the thread

    14) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer

    15) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    a) Record the maximum temperature and post the maximum temperature into the thread.
    b) Record the test duration and post the uninterrupted test duration into the thread.
    c) Aim for testing 1 hour.
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10

    16) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    17) Post a share link for: C:\Windows\MEMORY.DMP


    Code:
    Crash dump found at C:\Windows\MEMORY.DMP
    Creation date: 12/15/2019 21:23:53
    Size on disk: 1073 MB
      My Computer


  7. Posts : 1,391
    Windows 8.1 Enterprise x64
       #7

    Test drivers with Driver Verifier - Enable and Disable Driver Verifier in Windows 10
      My Computer


  8. Posts : 188
    Windows 10
    Thread Starter
       #8

    I type this command exactly like this:

    bcdedit /enum {badmemory}

    ?
      My Computer


  9. Posts : 38,881
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    yes using admin command prompt
      My Computer


  10. Posts : 188
    Windows 10
    Thread Starter
       #10

    I get this error
    PS C:\> bcdedit /enum {badmemory}
    Invalid command line switch: /encodedCommand
    Run "bcdedit /?" for command line assistance.
    The parameter is incorrect.
    PS C:\>
      My Computer


 
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