Kernal mode trap bsod


  1. Posts : 3
    windows 10 latest update
       #1

    Kernal mode trap bsod


    Hi new pc built, after a week I'm having this issue

    sometimes not doing much like launch a game or gaming for hours and it does a BSOD kernal mode trap

    some specs
    z390f asus mobo
    intel i9 9900k
    asus strix 2080 super
    16GB corsair vengeance
    windows 10 1909

    Thanks for any help in advance
      My Computer

  2. philc43's Avatar
    Posts : 5,036
    64bit Win 10 Pro ver 20H2 Build 19042.985 and W10 Insider Preview Build 21376
       #2

    Hello tommivercetti and welcome to TenForums BSOD section

    Just looking at your specs and the way you have set up the system I think you have chosen too high a memory speed. Your CPU is recommended to work with DDR4 Memory set at 2666MHz. Yours is set too high at 3200MHz. Try reducing the clock speed and see if you get better stability.

    You have a variety of different bug checks and this tends to indicate a hardware issue. There were some drivers possibly implicated but let's get the basic hardware sorted first.
      My Computers


  3. Posts : 3
    windows 10 latest update
    Thread Starter
       #3

    first time I've heard "too high memory speed" I've seen others with 4000MHz on the same cpu

    - - - Updated - - -

    just to add i've ran 4 ram passes with memtest86+
      My Computer

  4. philc43's Avatar
    Posts : 5,036
    64bit Win 10 Pro ver 20H2 Build 19042.985 and W10 Insider Preview Build 21376
       #4

    If the memory speed is set too high it is effectively overclocked and this can lead to BSOD events. We always ask all users to remove any overclocking when troubleshooting BSOD problems.

    Note: I'm not referring to your CPU speed - that was OK.
      My Computers


  5. Posts : 38,545
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    The logs displayed WHEA corrected hardware errors.

    Once there is no longer any overclocks > if WHEA corrected hardware errors continue > consider Return Merchandise Authorzation (RMA)

    Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10



    Code:
    Event[3083]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2019-12-05T00:52:32.559
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-S6TGVDO
      Description: 
    A corrected hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 14
    
    The details view of this entry contains further information.
    
    Event[3084]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2019-12-05T00:54:06.803
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-S6TGVDO
      Description: 
    A corrected hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 11
    
    The details view of this entry contains further information.
    
    Event[3085]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2019-12-05T00:57:19.003
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: DESKTOP-S6TGVDO
      Description: 
    A corrected hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 14
    
    The details view of this entry contains further information.
      My Computer


  6. Posts : 3
    windows 10 latest update
    Thread Starter
       #6

    Made sure all my clocks are stock in BIOS to rule out any stability issues

    I still crashed today and the dump mentioned the Maudio 2x2 which is my external sound card.

    I will have to look at replacing it with another and see how it goes.
      My Computer


  7. Posts : 38,545
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
      My Computer

  8. philc43's Avatar
    Posts : 5,036
    64bit Win 10 Pro ver 20H2 Build 19042.985 and W10 Insider Preview Build 21376
       #8

    tommivercetti said:
    Made sure all my clocks are stock in BIOS to rule out any stability issues

    I still crashed today and the dump mentioned the Maudio 2x2 which is my external sound card.

    I will have to look at replacing it with another and see how it goes.
    I think that was the driver I referred to in the first post I made. I hope that is the answer and you can then cautiously try introducing the overclock back again.
      My Computers


 

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