DEVICE_POWER_STATE_FAILURE around login

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  1. Posts : 8
    Windows 10 Pro
       #1

    DEVICE_POWER_STATE_FAILURE around login


    Hello,

    I have updated to Windows 10 when it first came available back in July. Since then, I have been noticing a lot of DRIVER_POWER_STATE_FAILURE BSODs. They all seem to happen every day about 5-6 minutes after booting the computer and after waking the computer from hibernation. BlueScreenViewer blames them on atapi.sys and ntoskrnl.exe. Back in Windows 7, the BSOD would occur very occasionally, but not as often as Windows 10. Any suggestions?
      My Computer


  2. Posts : 12,799
    Windows 11 Pro
       #2

    Please upload the BSOD Posting instructions BSOD - Posting Instructions - Windows 10 Forums. Upload them here. This will tell you how Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums.

    Also, please complete filling out your system specs.
      My Computer


  3. Posts : 8
    Windows 10 Pro
    Thread Starter
       #3

    Oh, whoops! Here it is:

    Attachment 36576
      My Computer


  4. Posts : 12,799
    Windows 11 Pro
       #4

    Tomato500, I have looked at your dump files and they all say pretty much the same thing. I would like to know if you are running it in a VM. I notice you have VBox installed. This is what your dump files are saying

    Code:
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00150cd0600, Physical Device Object of the stack
    Arg3: fffff80047c5cce0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0015819e7c0, The blocked IRP
    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 9F, {3, ffffe00150cd0600, fffff80047c5cce0, ffffe0015819e7c0}
    Unable to load image \SystemRoot\system32\DRIVERS\gpt_loader.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for gpt_loader.sys
    *** ERROR: Module load completed but symbols could not be loaded for gpt_loader.sys
    Probably caused by : atapi.sys
    Followup:     MachineOwner
    Please right click the start button and select Command Prompt (Administrator), put this command in and hit enter
    Dism /Online /Cleanup-Image /RestoreHealth . It will take a while and seem like it is doing nothing, but it is. Just let it run and it will either give you a successful message or an error. Try that and see what happens.

    I may also suggest you drastically reduce the number of startup items you have. All of these programs will work just fine if not in startup and will reduce the possibility of a driver conflict. It should also improve your startup time. This is what you have in startup right now.

    Code:
    Caption                Command                                                                                      User                          
    OneDriveSetup          C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                          NT AUTHORITY\LOCAL SERVICE    
    OneDriveSetup          C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                          NT AUTHORITY\NETWORK SERVICE  
    HandyAndy              HandyAndy.lnk                                                                                MATTHEW-PC\Matthew            
    MEGAsync               MEGAsync.lnk                                                                                 MATTHEW-PC\Matthew            
    Google Update          "C:\Users\Matthew\AppData\Local\Google\Update\GoogleUpdate.exe" /c                           MATTHEW-PC\Matthew            
    Spotify Web Helper     "C:\Users\Matthew\AppData\Roaming\Spotify\SpotifyWebHelper.exe"                              MATTHEW-PC\Matthew            
    Sysinternals Desktops  E:\Users\Matthew\Downloads\Desktops\Desktops.exe                                             MATTHEW-PC\Matthew            
    Steam                  "E:\Program Files (x86)\Steam\steam.exe" -silent                                             MATTHEW-PC\Matthew            
    f.lux                  "C:\Users\Matthew\AppData\Local\FluxSoftware\Flux\flux.exe" /noshow                          MATTHEW-PC\Matthew            
    CCleaner Monitoring    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR                                          MATTHEW-PC\Matthew            
    OneDrive               "C:\Users\Matthew\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background                 MATTHEW-PC\Matthew            
    Skype                  "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun                            MATTHEW-PC\Matthew            
    OneDriveSetup          C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                                                        
    Sidebar                %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun                                                                        
    Google Update          "C:\Users\Matthew\AppData\Local\Google\Update\GoogleUpdate.exe" /c                                                         
    Spotify Web Helper     "C:\Users\Matthew\AppData\Roaming\Spotify\SpotifyWebHelper.exe"                                                            
    Sysinternals Desktops  E:\Users\Matthew\Downloads\Desktops\Desktops.exe                                                                           
    Steam                  "E:\Program Files (x86)\Steam\steam.exe" -silent                                                                           
    f.lux                  "C:\Users\Matthew\AppData\Local\FluxSoftware\Flux\flux.exe" /noshow                                                        
    CCleaner Monitoring    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR                                                                        
    OneDrive               "C:\Users\Matthew\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background                                               
    RTHDVCPL               "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s                                        Public                        
    XboxStat               "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun                     Public                        
    NvBackend              "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"                        Public                        
    ShadowPlay             C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\nvspcap64.dll,ShadowPlayOnSystemStart   Public                        
    apmwinapp              C:\Program Files (x86)\Paragon Software\HFS+ for Windows 8 Free Edition\apmwinsrv.exe param  Public                        
    boinctray              "C:\Program Files\BOINC\boinctray.exe"                                                       Public                        
    boincmgr               "C:\Program Files\BOINC\boincmgr.exe" /a /s
      My Computer


  5. Posts : 8
    Windows 10 Pro
    Thread Starter
       #5

    essenbe said:
    Tomato500, I have looked at your dump files and they all say pretty much the same thing. I would like to know if you are running it in a VM. I notice you have VBox installed. This is what your dump files are saying

    Code:
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00150cd0600, Physical Device Object of the stack
    Arg3: fffff80047c5cce0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0015819e7c0, The blocked IRP
    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 9F, {3, ffffe00150cd0600, fffff80047c5cce0, ffffe0015819e7c0}
    Unable to load image \SystemRoot\system32\DRIVERS\gpt_loader.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for gpt_loader.sys
    *** ERROR: Module load completed but symbols could not be loaded for gpt_loader.sys
    Probably caused by : atapi.sys
    Followup:     MachineOwner
    Please right click the start button and select Command Prompt (Administrator), put this command in and hit enter
    Dism /Online /Cleanup-Image /RestoreHealth . It will take a while and seem like it is doing nothing, but it is. Just let it run and it will either give you a successful message or an error. Try that and see what happens.

    I may also suggest you drastically reduce the number of startup items you have. All of these programs will work just fine if not in startup and will reduce the possibility of a driver conflict. It should also improve your startup time. This is what you have in startup right now.

    Code:
    Caption                Command                                                                                      User                          
    OneDriveSetup          C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                          NT AUTHORITY\LOCAL SERVICE    
    OneDriveSetup          C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                          NT AUTHORITY\NETWORK SERVICE  
    HandyAndy              HandyAndy.lnk                                                                                MATTHEW-PC\Matthew            
    MEGAsync               MEGAsync.lnk                                                                                 MATTHEW-PC\Matthew            
    Google Update          "C:\Users\Matthew\AppData\Local\Google\Update\GoogleUpdate.exe" /c                           MATTHEW-PC\Matthew            
    Spotify Web Helper     "C:\Users\Matthew\AppData\Roaming\Spotify\SpotifyWebHelper.exe"                              MATTHEW-PC\Matthew            
    Sysinternals Desktops  E:\Users\Matthew\Downloads\Desktops\Desktops.exe                                             MATTHEW-PC\Matthew            
    Steam                  "E:\Program Files (x86)\Steam\steam.exe" -silent                                             MATTHEW-PC\Matthew            
    f.lux                  "C:\Users\Matthew\AppData\Local\FluxSoftware\Flux\flux.exe" /noshow                          MATTHEW-PC\Matthew            
    CCleaner Monitoring    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR                                          MATTHEW-PC\Matthew            
    OneDrive               "C:\Users\Matthew\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background                 MATTHEW-PC\Matthew            
    Skype                  "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun                            MATTHEW-PC\Matthew            
    OneDriveSetup          C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup                                                                        
    Sidebar                %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun                                                                        
    Google Update          "C:\Users\Matthew\AppData\Local\Google\Update\GoogleUpdate.exe" /c                                                         
    Spotify Web Helper     "C:\Users\Matthew\AppData\Roaming\Spotify\SpotifyWebHelper.exe"                                                            
    Sysinternals Desktops  E:\Users\Matthew\Downloads\Desktops\Desktops.exe                                                                           
    Steam                  "E:\Program Files (x86)\Steam\steam.exe" -silent                                                                           
    f.lux                  "C:\Users\Matthew\AppData\Local\FluxSoftware\Flux\flux.exe" /noshow                                                        
    CCleaner Monitoring    "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR                                                                        
    OneDrive               "C:\Users\Matthew\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background                                               
    RTHDVCPL               "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s                                        Public                        
    XboxStat               "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun                     Public                        
    NvBackend              "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"                        Public                        
    ShadowPlay             C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\nvspcap64.dll,ShadowPlayOnSystemStart   Public                        
    apmwinapp              C:\Program Files (x86)\Paragon Software\HFS+ for Windows 8 Free Edition\apmwinsrv.exe param  Public                        
    boinctray              "C:\Program Files\BOINC\boinctray.exe"                                                       Public                        
    boincmgr               "C:\Program Files\BOINC\boincmgr.exe" /a /s
    Ok, I have run the command and disabled a lot of stuff from startup. Also, this is not running in a VM, VBox is there to use a Windows XP VM or Android (so I can upload pictures and look at DMs on Instagram from my PC). Should I try rebooting and see if it will crash again?
      My Computer


  6. Posts : 12,799
    Windows 11 Pro
       #6

    OK, no problem if it was in a VM. We would probably just handle it different. Have you had any more problems since you successfully ran the command? If not, just wait and see. If you have, or if you do, please upload the DM Log collector again.BSOD - Posting Instructions - Windows 10 Forums. Upload them here. This will tell you how Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums.
      My Computer


  7. Posts : 8
    Windows 10 Pro
    Thread Starter
       #7

    Ok, I'm back, and I'm still experiencing the BSOD on about every 1 out of 3 reboots. This is really starting to irritate me because I have to login all over again. It also logs me out of Steam every time it BSODs which is pretty inconvenient for me. Any other ideas?
      My Computer


  8. Posts : 12,799
    Windows 11 Pro
       #8

    Please upload the BSOD Posting instructions BSOD - Posting Instructions - Windows 10 Forums. Upload them here. This will tell you how Screenshots and Files - Upload and Post in Ten Forums - Windows 10 Forums.
      My Computer


  9. Posts : 12,799
    Windows 11 Pro
       #9

    Please right click on the start icon and select Command prompt administrator, give admin permissions and copy/paste this into the window that opens and press enter sfc /scannow . If you decide to type it in, please notice the space between the sfc and the /. We want it to say no integrity violations were found. If it says there where corrupt files that could not be repaired, please reboot and run it again. You may have to run it 3 times with reboots in between each time.
      My Computer


  10. Posts : 12,799
    Windows 11 Pro
       #10

    Try this just for a test. Disconnect all wires from your CD/DVD. This is why. I can't tell you this is the reason, but it's worth a try.

    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 9F, {3, ffffe000a7ccf060, fffff8021325cce0, ffffe000abeb3590}
    Unable to load image \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
    *** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
    Probably caused by : atapi.sys
    Followup:     MachineOwner
    Code:
    Device object (ffffe000a7ccf060) is for:
     Cannot read info offset from nt!ObpInfoMaskToOffset
     \Driver\atapi DriverObject ffffe000a73c6b60
    Current Irp 00000000 RefCount 0 Type 00000002 Flags 00005050
    DevExt ffffe000a7ccf1b0 DevObjExt ffffe000a7ccf9f0 Dope ffffe000a8339d40 DevNode ffffe000a7ccd8a0 
    ExtensionFlags (0x00000800)  DOE_DEFAULT_SD_PRESENT
    Characteristics (0x00000101)  FILE_REMOVABLE_MEDIA, FILE_DEVICE_SECURE_OPEN
    AttachedDevice (Upper) ffffe000a73e9510 \Driver\ACPI
    Device queue is not busy.
    0: kd> !devnode ffffe000a7ccd8a0
    DevNode 0xffffe000a7ccd8a0 for PDO 0xffffe000a7ccf060
      Parent 0xffffe000a73e7b30   Sibling 0xffffe000a73d1010   Child 0000000000   
      InstancePath is "IDE\CdRomTSSTcorp_CD/DVDW_TS-H652D_______________GA01____\5&3f9cfc3&0&0.0.0"
      ServiceName is "cdrom"
      TargetDeviceNotify List - f 0xffffc000cd8517e0  b 0xffffc000d1260460
      State = DeviceNodeStarted (0x308)
      Previous State = DeviceNodeEnumerateCompletion (0x30d)
      StateHistory[08] = DeviceNodeEnumerateCompletion (0x30d)
      StateHistory[07] = DeviceNodeEnumeratePending (0x30c)
      StateHistory[06] = DeviceNodeStarted (0x308)
      StateHistory[05] = DeviceNodeStartPostWork (0x307)
      StateHistory[04] = DeviceNodeStartCompletion (0x306)
      StateHistory[03] = DeviceNodeResourcesAssigned (0x304)
      StateHistory[02] = DeviceNodeDriversAdded (0x303)
      StateHistory[01] = DeviceNodeInitialized (0x302)
      StateHistory[00] = DeviceNodeUninitialized (0x301)
      StateHistory[19] = Unknown State (0x0)
      StateHistory[18] = Unknown State (0x0)
      StateHistory[17] = Unknown State (0x0)
      StateHistory[16] = Unknown State (0x0)
      StateHistory[15] = Unknown State (0x0)
      StateHistory[14] = Unknown State (0x0)
      StateHistory[13] = Unknown State (0x0)
      StateHistory[12] = Unknown State (0x0)
      StateHistory[11] = Unknown State (0x0)
      StateHistory[10] = Unknown State (0x0)
      StateHistory[09] = Unknown State (0x0)
      Flags (0x2c000138)  DNF_REENUMERATE, DNF_ENUMERATED, 
                          DNF_IDS_QUERIED, DNF_NO_RESOURCE_REQUIRED, 
                          DNF_NO_LOWER_DEVICE_FILTERS, DNF_NO_LOWER_CLASS_FILTERS, 
                          DNF_NO_UPPER_DEVICE_FILTERS
      My Computer


 

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