Different BSOD errors on windows 10(v.1909)

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  1. Posts : 21
    Windows 10 Home
       #1

    Different BSOD errors on windows 10(v.1909)


    Greetings,

    I receive different BSOD errors randomly. It was happening when the laptop is idle before but after reinstalling Windows, it became worse.

    Observations//Tests//Issues:

    - I test the ram with memtest over a night. No error
    - CrytalDisk shows 8 bad sector
    - I have a Graphic card issue. Whenever I start a game using Nvdia GT630M, I experience system shut down after seconds. This does not happen with onboard graphic processor(Intel). So fans are working and the heat is not the issue.
    - Recently, I tried to backup my files but whenever I try to copy a file from a certain folder, crash happened each time.
    - I scanned the disk with SeaTools(long scan) to see the result. I received BSOD around 80%

    I suspect that this problem is related to the motherboard, but I am clueless about how to identify the main reason

    Thanks for your time and assistance
      My Computer

  2. philc43's Avatar
    Posts : 5,104
    64bit Win 10 Pro ver 20H2 Build 19042.985 and W10 Insider Preview Build 21376
       #2

    Why have you modified your hosts file? Such changes are a sign your system has been tampered with for purposes of software piracy. No help can be given if we suspect this type of activity.
      My Computers


  3. Posts : 21
    Windows 10 Home
    Thread Starter
       #3

    Greetings philc43,

    Thank you for the reply

    If you are talking about Office, it was handled by a member of my formal team so I could not manage to recover my license after reinstalling. I attached a new file and it should be free from any kind of concern. Thank you for pointing out
      My Computer


  4. Posts : 1,359
    Windows 8.1 Enterprise x64
       #4

    Update:
    Synaptics touchpad and smbus driver - check in Snappy Driver Download
    Test your disks with SeaTools - SeaTools for DOS - Hard Drive Diagnostic
      My Computer


  5. Posts : 38,718
    windows 10 professional version 1607 build 14393.969 64 bit
       #5

    The logs still display tools / methods that can be used to bypass the activation of software.
    Please uninstall any pirated software and remove any tools/methods to bypass license activation.

    Reset Hosts file back to default in Windows
      My Computer


  6. Posts : 21
    Windows 10 Home
    Thread Starter
       #6

    MrPepka said:
    Update:
    Synaptics touchpad and smbus driver - check in Snappy Driver Download
    Test your disks with SeaTools - SeaTools for DOS - Hard Drive Diagnostic

    Thank you, MrPepka!

    I used the software for drivers and updated all. I tried to create a USB bootable SeaTools for DOS but nothing worked. SO far I never had any issues with creating a bootable USB but this one is though. Can you please tell me is there a special method to create a bootable USB for SeaTools DOS?

    - - - Updated - - -

    zbook said:
    The logs still display tools / methods that can be used to bypass the activation of software.
    Please uninstall any pirated software and remove any tools/methods to bypass license activation.

    Reset Hosts file back to default in Windows
    Thank you for your assistance, zbook.

    Honestly, that's only software could be suspicous. Rest of the list is only freeware. But I followed the link your provided and attach the updated logfile here
      My Computer


  7. Posts : 38,718
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    The logs were in a foreign language and couldn't be scanned.
    Please use English as the default language so that the logs can be read:


    https://www.tenforums.com/tutorials/...dows-10-a.html
    Change Display Language in Windows 10
      My Computer


  8. Posts : 21
    Windows 10 Home
    Thread Starter
       #8

    zbook said:
    The logs were in a foreign language and couldn't be scanned.
    Please use English as the default language so that the logs can be read:


    https://www.tenforums.com/tutorials/...dows-10-a.html
    Change Display Language in Windows 10

    It is done!
    Different BSOD errors on windows 10(v.1909) Attached Files
      My Computer


  9. Posts : 38,718
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}

    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no over clocking while troubleshooting.

    12) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread


    13) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    14) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US

    1) Run HD Sentinel: (free or trial edition)
    Hard Disk Sentinel - HDD health and temperature monitoring
    Hard Disk Sentinel - HDD health and temperature monitoring
    Post images of each of these tabs into the thread:
    Overview tab
    Temperature
    SMART
    Disk performance

    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10

    How to Upload and Post Screenshots and Files at Ten Forums
    Last edited by zbook; 08 Dec 2019 at 10:36.
      My Computer


  10. Posts : 21
    Windows 10 Home
    Thread Starter
       #10

    Thank you for the post zbook. Here are the results.

    - HD Tune Full Error Scan failed as soon as it ran into a bad sector (Around 85%)(BSOD)
    - SeaTools failed as soon as it ran into a bad sector (Around 85%)(BSOD)
    Attached Thumbnails Attached Thumbnails Different BSOD errors on windows 10(v.1909)-166.jpg   Different BSOD errors on windows 10(v.1909)-hdtune_benchmark_st9750420as.png   Different BSOD errors on windows 10(v.1909)-hdtune_health_st9750420as-1.png   Different BSOD errors on windows 10(v.1909)-hdtune_health_st9750420as-2.png   Different BSOD errors on windows 10(v.1909)-1.jpg  

    Different BSOD errors on windows 10(v.1909)-2.jpg   Different BSOD errors on windows 10(v.1909)-3.jpg   Different BSOD errors on windows 10(v.1909)-4.jpg   Different BSOD errors on windows 10(v.1909)-screenshot-155-.png  
    Different BSOD errors on windows 10(v.1909) Attached Files
      My Computer


 
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