Driver power state failure

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  1. rhiannonj's Avatar
    Posts : 57
    Windows 10 Home x64 Build 1909
       #1

    Driver Power State Failure


    Hi guys,

    I got a BSOD (Driver Power State Failure) earlier. My laptop started up as usual. For some odd reason I had no system restore points.

    This is the link to the log-collector files Dropbox - SHARLANNA-(2019-11-29_20-29-51).zip - Simplify your life

    Thanks in advance for your help.
    Last edited by rhiannonj; 29 Nov 2019 at 22:08.
      My Computer


  2. Posts : 1,290
    Windows 8.1 Enterprise x64
       #2

    Code:
    Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\michal01\AppData\Local\Temp\Temp1_SHARLANNA-(2019-11-29_20-29-51).zip\Crash Dumps\112919-33171-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*
    Symbol search path is: SRV*
    Executable search path is: 
    Windows 10 Kernel Version 18362 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 18362.1.amd64fre.19h1_release.190318-1202
    Machine Name:
    Kernel base = 0xfffff800`2d800000 PsLoadedModuleList = 0xfffff800`2dc48170
    Debug session time: Sat Nov 30 01:27:47.634 2019 (UTC + 1:00)
    System Uptime: 0 days 6:03:24.320
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    .........
    Loading User Symbols
    Loading unloaded module list
    ................
    For analysis of this file, run !analyze -v
    0: kd> !analyze
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, ffffc88cc5425060, fffff80031a6ec00, ffffc88cc53e2920}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    Probably caused by : pci.sys
    
    Followup:     MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffc88cc5425060, Physical Device Object of the stack
    Arg3: fffff80031a6ec00, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffc88cc53e2920, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    KEY_VALUES_STRING: 1
    
    
    PROCESSES_ANALYSIS: 1
    
    SERVICE_ANALYSIS: 1
    
    STACKHASH_ANALYSIS: 1
    
    TIMELINE_ANALYSIS: 1
    
    
    DUMP_CLASS: 1
    
    DUMP_QUALIFIER: 400
    
    BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202
    
    SYSTEM_MANUFACTURER:  ASUSTeK COMPUTER INC.
    
    SYSTEM_PRODUCT_NAME:  TUF Gaming FX505DU_TUF505DU
    
    SYSTEM_VERSION:  1.0
    
    BIOS_VENDOR:  American Megatrends Inc.
    
    BIOS_VERSION:  FX505DU.308
    
    BIOS_DATE:  09/19/2019
    
    BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.
    
    BASEBOARD_PRODUCT:  FX505DU
    
    BASEBOARD_VERSION:  1.0
    
    DUMP_TYPE:  2
    
    BUGCHECK_P1: 3
    
    BUGCHECK_P2: ffffc88cc5425060
    
    BUGCHECK_P3: fffff80031a6ec00
    
    BUGCHECK_P4: ffffc88cc53e2920
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IMAGE_NAME:  pci.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  f525018
    
    MODULE_NAME: pci
    
    FAULTING_MODULE: fffff80030390000 pci
    
    CPU_COUNT: 8
    
    CPU_MHZ: 8f8
    
    CPU_VENDOR:  AuthenticAMD
    
    CPU_FAMILY: 17
    
    CPU_MODEL: 18
    
    CPU_STEPPING: 1
    
    BLACKBOXACPI: 1 (!blackboxacpi)
    
    
    BLACKBOXBSD: 1 (!blackboxbsd)
    
    
    BLACKBOXNTFS: 1 (!blackboxntfs)
    
    
    BLACKBOXPNP: 1 (!blackboxpnp)
    
    
    BLACKBOXWINLOGON: 1
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    ANALYSIS_SESSION_HOST:  MICHAL
    
    ANALYSIS_SESSION_TIME:  11-30-2019 12:14:23.0538
    
    ANALYSIS_VERSION: 10.0.18362.1 amd64fre
    
    DPC_STACK_BASE:  FFFFF80031A6EFB0
    
    STACK_TEXT:  
    fffff800`31a6ebc8 fffff800`2daee3d7 : 00000000`0000009f 00000000`00000003 ffffc88c`c5425060 fffff800`31a6ec00 : nt!KeBugCheckEx
    fffff800`31a6ebd0 fffff800`2daee2e1 : ffffc88c`c53e2200 ffffc88c`d77be570 fffff800`28697100 fffff800`28697180 : nt!PopIrpWatchdogBugcheck+0xef
    fffff800`31a6ec40 fffff800`2d86ba89 : ffffc88c`c53e2238 00000000`00000080 00000000`00000003 00000032`00000002 : nt!PopIrpWatchdog+0x31
    fffff800`31a6ec90 fffff800`2d86a7e9 : 00000000`0000001c 00000000`00989680 00000000`000cb118 00000000`00000030 : nt!KiProcessExpiredTimerList+0x169
    fffff800`31a6ed80 fffff800`2d9c8525 : 00000000`00000000 fffff800`28697180 00000000`00000000 00000000`00000000 : nt!KiRetireDpcList+0x4e9
    fffff800`31a6efb0 fffff800`2d9c8310 : ffffc88c`d9f97300 fffff800`00000240 ffffc88c`d5b11880 ffffc88c`c5ec9190 : nt!KxRetireDpcList+0x5
    ffffaf89`5d00b3e0 fffff800`2d9c79e0 : ffffc88c`c5ec9190 ffffaf89`5d00b490 fffff800`2e3250e0 fffff800`2dded27a : nt!KiDispatchInterruptContinue
    ffffaf89`5d00b410 fffff800`2d8a0201 : ffffc88c`c3294040 ffffc88c`d5b11880 00000000`00000000 ffffc88c`c5ec9190 : nt!KiDpcInterrupt+0x2f0
    ffffaf89`5d00b5a0 fffff800`313114dd : ffffc88c`c5ec9190 00000000`00000000 ffffc88c`d5b11880 fffff800`2ddeb800 : nt!IoReleaseCancelSpinLock+0x81
    ffffaf89`5d00b5d0 fffff800`2d831f79 : ffffaf89`5d00b600 00000000`00000000 00000000`00000000 00000000`00000001 : volsnap!VolSnapCleanup+0x16d
    ffffaf89`5d00b650 fffff800`2dde42b8 : 00000000`00000000 ffffc88c`dcd449d0 00000000`00000000 ffffc88c`d5b11880 : nt!IofCallDriver+0x59
    ffffaf89`5d00b690 fffff800`2ddec408 : 00000000`00000000 00000000`00000001 ffffaf89`5d00b7d8 00000000`00007fff : nt!IopCloseFile+0x188
    ffffaf89`5d00b720 fffff800`2ddf174e : 00000000`00003f40 ffffc88c`d51f7aa0 00000000`00000000 ffffc88c`dcd2ce20 : nt!ObCloseHandleTableEntry+0x278
    ffffaf89`5d00b860 fffff800`2d9d2d18 : 00000000`00000000 ffffc88c`dcd2cdf0 ffffaf89`5d00b950 fffff800`2ddec465 : nt!NtClose+0xde
    ffffaf89`5d00b8d0 fffff800`2d9c5320 : fffff800`2de452fc 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
    ffffaf89`5d00ba68 fffff800`2de452fc : 00000000`00000000 00000000`00000000 00000000`00000000 ffffaf89`5d00bd50 : nt!KiServiceLinkage
    ffffaf89`5d00ba70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IoGetDeviceObjectPointer+0xdc
    
    
    THREAD_SHA1_HASH_MOD_FUNC:  903e301ab8ddd0b4f7da2dc7ddd07f0c89a85e4a
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  c3f5c280bc6a5449d8cf86c2e2935ebb7efff1de
    
    THREAD_SHA1_HASH_MOD:  144015ed3faadbc56ba1e3a43a6c9273368b43c8
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_VERSION:  10.0.18362.418
    
    STACK_COMMAND:  .thread ; .cxr ; kb
    
    FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
    
    BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
    
    PRIMARY_PROBLEM_CLASS:  0x9F_3_ACPI_IMAGE_pci.sys
    
    TARGET_TIME:  2019-11-30T00:27:47.000Z
    
    OSBUILD:  18362
    
    OSSERVICEPACK:  476
    
    SERVICEPACK_NUMBER: 0
    
    OS_REVISION: 0
    
    SUITE_MASK:  784
    
    PRODUCT_TYPE:  1
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 10
    
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal
    
    OS_LOCALE:  
    
    USER_LCID:  0
    
    OSBUILD_TIMESTAMP:  2011-12-30 00:28:41
    
    BUILDDATESTAMP_STR:  190318-1202
    
    BUILDLAB_STR:  19h1_release
    
    BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202
    
    ANALYSIS_SESSION_ELAPSED_TIME:  4dcf
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x9f_3_acpi_image_pci.sys
    
    FAILURE_ID_HASH:  {20ddeb92-07eb-ebdc-bd08-44da71ffbd68}
    
    Followup:     MachineOwner
    ---------
    
    0: kd> .load pde
    =========================================================================================
     PDE v11.3 - Copyright 2017 Andrew Richards
    =========================================================================================
    0: kd> !dpx
    Start memory scan  : 0xfffff80031a6ebc8 ($csp)
    End memory scan    : 0xfffff80031a6efb0 (DPC Stack Base)
    
                   rsp : 0xfffff80031a6ebc8 : 0xfffff8002daee3d7 : nt!PopIrpWatchdogBugcheck+0xef
                   rdi : 0xffffc88cc53e2200 : 0xfffff8002dc45730 : nt!PopIrpList
    0xfffff80031a6ebc8 : 0xfffff8002daee3d7 : nt!PopIrpWatchdogBugcheck+0xef
    0xfffff80031a6ec08 : 0xfffff8002dc45730 : nt!PopIrpList
    0xfffff80031a6ec10 : 0xfffff8002dc3adb0 : nt!PopIrpThreadList
    0xfffff80031a6ec38 : 0xfffff8002daee2e1 : nt!PopIrpWatchdog+0x31
    0xfffff80031a6ec40 : 0xffffc88cc53e2200 : 0xfffff8002dc45730 : nt!PopIrpList
    0xfffff80031a6ec68 : 0xfffff8002dc45728 : nt!PopIrpLock
    0xfffff80031a6ec88 : 0xfffff8002d86ba89 : nt!KiProcessExpiredTimerList+0x169
    0xfffff80031a6ecb8 : 0xfffff8002d8687c2 : nt!KiTimer2Expiration+0x52
    0xfffff80031a6ecd0 : 0xfffff8002daee2b0 : nt!PopIrpWatchdog
    0xfffff80031a6ed78 : 0xfffff8002d86a7e9 : nt!KiRetireDpcList+0x4e9
    0xfffff80031a6ee70 : 0xfffff8002daee2b0 : nt!PopIrpWatchdog
    0xfffff80031a6efa8 : 0xfffff8002d9c8525 : nt!KxRetireDpcList+0x5
    
    0: kd> !irp ffffc88cc53e2920
    Irp is active with 6 stacks 5 is current (= 0xffffc88cc53e2b10)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0  0 ffffc88cc5425060 00000000 fffff800302d0ed0-fffff800302aa340    
    	       \Driver\pci	ACPI!ACPIDeviceIrpDeviceFilterRequest
    			Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffc88cc3608b50 00000000 fffff8002d9700a0-ffffc88cc53e2200 Success Error Cancel pending
    	       \Driver\ACPI	nt!PopRequestCompletion
    			Args: 00000000 00000001 00000004 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffc88cc53e2200    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> !blackboxpnp
        PnpActivityId      : {00000000-0000-0000-0000-000000000000}
        PnpActivityTime    : 132195380333664089
        PnpEventInformation: 3
        PnpEventInProgress : 0
        PnpProblemCode     : 24
        PnpVetoType        : 0
        DeviceId           : SW\{96E080C7-143C-11D1-B40F-00A0C9223196}\{3C0D501A-140B-11D1-B40F-00A0C9223196}
        VetoString         : 
    
    0: kd> !devobj ffffc88cc5425060
    Device object (ffffc88cc5425060) is for:
     Cannot read info offset from nt!ObpInfoMaskToOffset
     \Driver\pci DriverObject ffffc88cc360c6f0
    Current Irp 00000000 RefCount 0 Type 00000022 Flags 00001040
    SecurityDescriptor ffffdc892ea4d960 DevExt ffffc88cc54251b0 DevObjExt ffffc88cc54258a8 DevNode ffffc88cc54289a0 
    ExtensionFlags (0000000000)  
    Characteristics (0x00000100)  FILE_DEVICE_SECURE_OPEN
    AttachedDevice (Upper) ffffc88cc3608b50 \Driver\ACPI
    Device queue is not busy.
    0: kd> !drvobj ffffc88cc360c6f0 f
    fffff8002dc47b10: Unable to get value of ObpRootDirectoryObject
    fffff8002dc47b10: Unable to get value of ObpRootDirectoryObject
    Driver object (ffffc88cc360c6f0) is for:
     \Driver\pci
    
    Driver Extension List: (id , addr)
    
    Device Object list:
    ffffc88cc53cb570  ffffc88cc53c8060: Could not read device object
    
    
    DriverEntry:   fffff800303f7010	pci!GsDriverEntry
    DriverStartIo: 00000000	
    DriverUnload:  fffff800303ef680	pci!PciDriverUnload
    AddDevice:     fffff800303c9280	pci!PciAddDevice
    
    Dispatch routines:
    [00] IRP_MJ_CREATE                      fffff800303eaeb0	pci!PciDispatchCreate
    [01] IRP_MJ_CREATE_NAMED_PIPE           fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [02] IRP_MJ_CLOSE                       fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [03] IRP_MJ_READ                        fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [04] IRP_MJ_WRITE                       fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [05] IRP_MJ_QUERY_INFORMATION           fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [06] IRP_MJ_SET_INFORMATION             fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [07] IRP_MJ_QUERY_EA                    fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [08] IRP_MJ_SET_EA                      fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [09] IRP_MJ_FLUSH_BUFFERS               fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [0a] IRP_MJ_QUERY_VOLUME_INFORMATION    fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [0b] IRP_MJ_SET_VOLUME_INFORMATION      fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [0c] IRP_MJ_DIRECTORY_CONTROL           fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [0d] IRP_MJ_FILE_SYSTEM_CONTROL         fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [0e] IRP_MJ_DEVICE_CONTROL              fffff8003039a3a0	pci!PciDispatchDeviceControl
    [0f] IRP_MJ_INTERNAL_DEVICE_CONTROL     fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [10] IRP_MJ_SHUTDOWN                    fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [11] IRP_MJ_LOCK_CONTROL                fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [12] IRP_MJ_CLEANUP                     fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [13] IRP_MJ_CREATE_MAILSLOT             fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [14] IRP_MJ_QUERY_SECURITY              fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [15] IRP_MJ_SET_SECURITY                fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [16] IRP_MJ_POWER                       fffff80030394980	pci!PciDispatchPnpPower
    [17] IRP_MJ_SYSTEM_CONTROL              fffff800303df1c0	pci!PciDispatchSystemControl
    [18] IRP_MJ_DEVICE_CHANGE               fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [19] IRP_MJ_QUERY_QUOTA                 fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [1a] IRP_MJ_SET_QUOTA                   fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [1b] IRP_MJ_PNP                         fffff80030394980	pci!PciDispatchPnpPower
    
    
    Device Object stacks:
    
    !devstack ffffc88cc53cb570 :
      !DevObj           !DrvObj            !DevExt           ObjectName
    Could not read Type from DeviceObject 0xffffc88cc53c7d00
    
    ffffc88cc53c8060: Could not read device object
    Error processing device objects.  Processed 1 device objects before error.
    0: kd> !devstack ffffc88cc53cb570
      !DevObj           !DrvObj            !DevExt           ObjectName
    Could not read Type from DeviceObject 0xffffc88cc53c7d00
    0: kd> !devstack ffffc88cc360c6f0
      !DevObj           !DrvObj            !DevExt           ObjectName
    Invalid type for DeviceObject 0xffffc88cc360c6f0
    0: kd> !devstack ffffc88cc5425060
      !DevObj           !DrvObj            !DevExt           ObjectName
      ffffc88cc5478040  \Driver\pci        ffffc88cc5478190  InfoMask field not found for _OBJECT_HEADER at ffffc88cc5478010
    
      ffffc88cc3608b50  \Driver\ACPI       ffffc88cc327e3f0  InfoMask field not found for _OBJECT_HEADER at ffffc88cc3608b20
    
    > ffffc88cc5425060  \Driver\pci        ffffc88cc54251b0  Cannot read info offset from nt!ObpInfoMaskToOffset
    
    !DevNode ffffc88cc54289a0 :
      DeviceInst is "PCI\VEN_1022&DEV_15D3&SUBSYS_18F11043&REV_00\3&11583659&1&09"
      ServiceName is "pci"
    0: kd> !DevNode ffffc88cc54289a0
    DevNode 0xffffc88cc54289a0 for PDO 0xffffc88cc5425060
      Parent 0xffffc88cc3276240   Sibling 0xffffc88cc54299a0   Child 0xffffc88cc53ea9a0   
      InterfaceType 0x5  Bus Number 0x1
      InstancePath is "PCI\VEN_1022&DEV_15D3&SUBSYS_18F11043&REV_00\3&11583659&1&09"
      ServiceName is "pci"
      State = DeviceNodeStarted (0x308)
      Previous State = DeviceNodeEnumerateCompletion (0x30d)
      StateHistory[12] = DeviceNodeEnumerateCompletion (0x30d)
      StateHistory[11] = DeviceNodeEnumeratePending (0x30c)
      StateHistory[10] = DeviceNodeStarted (0x308)
      StateHistory[09] = DeviceNodeEnumerateCompletion (0x30d)
      StateHistory[08] = DeviceNodeEnumeratePending (0x30c)
      StateHistory[07] = DeviceNodeStarted (0x308)
      StateHistory[06] = DeviceNodeStartPostWork (0x307)
      StateHistory[05] = DeviceNodeStartCompletion (0x306)
      StateHistory[04] = DeviceNodeStartPending (0x305)
      StateHistory[03] = DeviceNodeResourcesAssigned (0x304)
      StateHistory[02] = DeviceNodeDriversAdded (0x303)
      StateHistory[01] = DeviceNodeInitialized (0x302)
      StateHistory[00] = DeviceNodeUninitialized (0x301)
      StateHistory[19] = Unknown State (0x0)
      StateHistory[18] = Unknown State (0x0)
      StateHistory[17] = Unknown State (0x0)
      StateHistory[16] = Unknown State (0x0)
      StateHistory[15] = Unknown State (0x0)
      StateHistory[14] = Unknown State (0x0)
      StateHistory[13] = Unknown State (0x0)
      Flags (0x6c0000f0)  DNF_ENUMERATED, DNF_IDS_QUERIED, 
                          DNF_HAS_BOOT_CONFIG, DNF_BOOT_CONFIG_RESERVED, 
                          DNF_NO_LOWER_DEVICE_FILTERS, DNF_NO_LOWER_CLASS_FILTERS, 
                          DNF_NO_UPPER_DEVICE_FILTERS, DNF_NO_UPPER_CLASS_FILTERS
      CapabilityFlags (0x00402002)  DeviceD2, WakeFromD3
                                    Unknown flags 0x00400000
    0: kd> dt nt!_DRIVER_OBJECT ffffc88cc360c6f0
       +0x000 Type             : 0n4
       +0x002 Size             : 0n336
       +0x008 DeviceObject     : 0xffffc88c`c53cb570 _DEVICE_OBJECT
       +0x010 Flags            : 0x412
       +0x018 DriverStart      : 0xfffff800`30390000 Void
       +0x020 DriverSize       : 0x6f000
       +0x028 DriverSection    : 0xffffc88c`c325c350 Void
       +0x030 DriverExtension  : 0xffffc88c`c360c840 _DRIVER_EXTENSION
       +0x038 DriverName       : _UNICODE_STRING "\Driver\pci"
       +0x048 HardwareDatabase : 0xfffff800`2e1af8f8 _UNICODE_STRING "\REGISTRY\MACHINE\HARDWARE\DESCRIPTION\SYSTEM"
       +0x050 FastIoDispatch   : (null) 
       +0x058 DriverInit       : 0xfffff800`303f7010     long  pci!GsDriverEntry+0
       +0x060 DriverStartIo    : (null) 
       +0x068 DriverUnload     : 0xfffff800`303ef680     void  pci!PciDriverUnload+0
       +0x070 MajorFunction    : [28] 0xfffff800`303eaeb0     long  pci!PciDispatchCreate+0
    0: kd> knL
     # Child-SP          RetAddr           Call Site
    00 fffff800`31a6ebc8 fffff800`2daee3d7 nt!KeBugCheckEx
    01 fffff800`31a6ebd0 fffff800`2daee2e1 nt!PopIrpWatchdogBugcheck+0xef
    02 fffff800`31a6ec40 fffff800`2d86ba89 nt!PopIrpWatchdog+0x31
    03 fffff800`31a6ec90 fffff800`2d86a7e9 nt!KiProcessExpiredTimerList+0x169
    04 fffff800`31a6ed80 fffff800`2d9c8525 nt!KiRetireDpcList+0x4e9
    05 fffff800`31a6efb0 fffff800`2d9c8310 nt!KxRetireDpcList+0x5
    06 ffffaf89`5d00b3e0 fffff800`2d9c79e0 nt!KiDispatchInterruptContinue
    07 ffffaf89`5d00b410 fffff800`2d8a0201 nt!KiDpcInterrupt+0x2f0
    08 ffffaf89`5d00b5a0 fffff800`313114dd nt!IoReleaseCancelSpinLock+0x81
    09 ffffaf89`5d00b5d0 fffff800`2d831f79 volsnap!VolSnapCleanup+0x16d
    0a ffffaf89`5d00b650 fffff800`2dde42b8 nt!IofCallDriver+0x59
    0b ffffaf89`5d00b690 fffff800`2ddec408 nt!IopCloseFile+0x188
    0c ffffaf89`5d00b720 fffff800`2ddf174e nt!ObCloseHandleTableEntry+0x278
    0d ffffaf89`5d00b860 fffff800`2d9d2d18 nt!NtClose+0xde
    0e ffffaf89`5d00b8d0 fffff800`2d9c5320 nt!KiSystemServiceCopyEnd+0x28
    0f ffffaf89`5d00ba68 fffff800`2de452fc nt!KiServiceLinkage
    10 ffffaf89`5d00ba70 00000000`00000000 nt!IoGetDeviceObjectPointer+0xdc
    0: kd> !timer
    fffff78000000000: Unable to get shared data
    0: kd> !stacks
    Proc.Thread  .Thread  Ticks   ThreadState Blocker
    Unable to read nt!PsIdleProcess.
       4.------  NO ETHREAD DATA
    Unable to read _ETHREAD at c3276680
    
    Unable to read nt!_EPROCESS at ffffc88cc3321040
    
    Threads Processed: 0
    0: kd> !poaction
    PopAction: fffff8002dc45000
      State..........: 0 - Idle
      Updates........: 0 
      Action.........: None
      Lightest State.: Unspecified
      Flags..........: 10000003 QueryApps|UIAllowed
      Irp minor......: ??
      System State...: Unspecified
      Hiber Context..: 0000000000000000
    
    Allocated power irps (PopIrpList - fffff8002dc45730)
      IRP: ffffc88cc9257520 (wait-wake/S4), PDO: ffffc88cc92b2060
      IRP: ffffc88ccb0df010 (wait-wake/S4), PDO: ffffc88ccb0d2060
      IRP: ffffc88ccb077690
    
    Irp worker threads (PopIrpThreadList - fffff8002dc3adb0)
      THREAD: ffffc88cc32cb040 (static)
      THREAD: ffffc88cc328a040 (static)
    
    Error resolving nt!_POP_CURRENT_BROADCAST...
    
    
    0: kd> !stacks 2
    Proc.Thread  .Thread  Ticks   ThreadState Blocker
    Unable to read nt!PsIdleProcess.
       4.------  NO ETHREAD DATA
    Unable to read _ETHREAD at c3276680
    
    Unable to read nt!_EPROCESS at ffffc88cc3321040
    
    Threads Processed: 0
    0: kd> !irp ffffc88cc9257520
    Irp is active with 11 stacks 9 is current (= 0xffffc88cc9257830)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e1 ffffc88cc92b2060 00000000 fffff80041d219c0-00000000 Success Error Cancel pending
    	       \Driver\mshidkmdf	mouclass!MouseClassPowerComplete
    			Args: 00000005 00000000 00000000 00000000
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e1 ffffc88cc9275c00 00000000 fffff8002d9700a0-ffffc88cc9245040 Success Error Cancel pending
    	       \Driver\mouclass	nt!PopRequestCompletion
    			Args: 00000005 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffc88cc9245040    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> !irp ffffc88ccb0df010
    Irp is active with 21 stacks 19 is current (= 0xffffc88ccb0df5f0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e1 ffffc88ccb0d2060 00000000 fffff80041d219c0-00000000 Success Error Cancel pending
    	       \Driver\HidUsb	mouclass!MouseClassPowerComplete
    			Args: 00000005 00000000 00000000 00000000
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e1 ffffc88cc5d408f0 00000000 fffff8002d9700a0-ffffc88cc9245260 Success Error Cancel pending
    	       \Driver\mouclass	nt!PopRequestCompletion
    			Args: 00000005 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffc88cc9245260    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> !irp ffffc88ccb077690
    Irp is active with 17 stacks 12 is current (= 0xffffc88ccb077a78)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0  1 ffffc88cc5e06d90 00000000 00000000-00000000    pending
    	       \Driver\USBHUB3
    			Args: 00000005 00000000 00000000 00000000
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0  0 ffffc88cc93bfe10 00000000 00000000-00000000    
    	       \Driver\ACPI
    			Args: 00000005 00000000 00000000 00000000
    Unable to load image \SystemRoot\System32\drivers\RtkBtfilter.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for RtkBtfilter.sys
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e0 ffffc88cc928ddf0 00000000 fffff8004250b0a0-377334facff8 Success Error Cancel 
    	       \Driver\RtkBtFilter	RtkBtfilter
    			Args: 00000005 00000000 00000000 00000000
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e0 ffffc88cc928ddf0 00000000 fffff8003952f590-00000000 Success Error Cancel 
    	       \Driver\RtkBtFilter	bthport!BthWaitWakeComplete
    			Args: 00000005 00000000 00000000 00000000
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e1 ffffc88ccb069080 00000000 fffff8002d9700a0-ffffc88ccb0d9af0 Success Error Cancel pending
    	       \Driver\BTHUSB	nt!PopRequestCompletion
    			Args: 00000005 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffc88ccb0d9af0    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> lmvm rtkbtfilter
    Browse full module list
    start             end                 module name
    fffff800`424b0000 fffff800`4257e000   RtkBtfilter T (no symbols)           
        Loaded symbol image file: RtkBtfilter.sys
        Image path: \SystemRoot\System32\drivers\RtkBtfilter.sys
        Image name: RtkBtfilter.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Jun  6 00:30:27 2019 (5CF8C113)
        CheckSum:         000C1791
        ImageSize:        000CE000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
        Information from resource tables:
    Update Realtek Bluetooth driver - ASUS TUF Gaming FX505DD/DT/DU Driver & Tools | Notebooki | ASUS Polska
      My Computer

  3. rhiannonj's Avatar
    Posts : 57
    Windows 10 Home x64 Build 1909
    Thread Starter
       #3

    MrPepka said:
    Code:
    Microsoft (R) Windows Debugger Version 10.0.18362.1 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\michal01\AppData\Local\Temp\Temp1_SHARLANNA-(2019-11-29_20-29-51).zip\Crash Dumps\112919-33171-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       SRV*
    Symbol search path is: SRV*
    Executable search path is: 
    Windows 10 Kernel Version 18362 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 18362.1.amd64fre.19h1_release.190318-1202
    Machine Name:
    Kernel base = 0xfffff800`2d800000 PsLoadedModuleList = 0xfffff800`2dc48170
    Debug session time: Sat Nov 30 01:27:47.634 2019 (UTC + 1:00)
    System Uptime: 0 days 6:03:24.320
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ................................................................
    .........
    Loading User Symbols
    Loading unloaded module list
    ................
    For analysis of this file, run !analyze -v
    0: kd> !analyze
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, ffffc88cc5425060, fffff80031a6ec00, ffffc88cc53e2920}
    
    *** WARNING: Unable to verify timestamp for win32k.sys
    Probably caused by : pci.sys
    
    Followup:     MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffc88cc5425060, Physical Device Object of the stack
    Arg3: fffff80031a6ec00, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffc88cc53e2920, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    KEY_VALUES_STRING: 1
    
    
    PROCESSES_ANALYSIS: 1
    
    SERVICE_ANALYSIS: 1
    
    STACKHASH_ANALYSIS: 1
    
    TIMELINE_ANALYSIS: 1
    
    
    DUMP_CLASS: 1
    
    DUMP_QUALIFIER: 400
    
    BUILD_VERSION_STRING:  18362.1.amd64fre.19h1_release.190318-1202
    
    SYSTEM_MANUFACTURER:  ASUSTeK COMPUTER INC.
    
    SYSTEM_PRODUCT_NAME:  TUF Gaming FX505DU_TUF505DU
    
    SYSTEM_VERSION:  1.0
    
    BIOS_VENDOR:  American Megatrends Inc.
    
    BIOS_VERSION:  FX505DU.308
    
    BIOS_DATE:  09/19/2019
    
    BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.
    
    BASEBOARD_PRODUCT:  FX505DU
    
    BASEBOARD_VERSION:  1.0
    
    DUMP_TYPE:  2
    
    BUGCHECK_P1: 3
    
    BUGCHECK_P2: ffffc88cc5425060
    
    BUGCHECK_P3: fffff80031a6ec00
    
    BUGCHECK_P4: ffffc88cc53e2920
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IMAGE_NAME:  pci.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  f525018
    
    MODULE_NAME: pci
    
    FAULTING_MODULE: fffff80030390000 pci
    
    CPU_COUNT: 8
    
    CPU_MHZ: 8f8
    
    CPU_VENDOR:  AuthenticAMD
    
    CPU_FAMILY: 17
    
    CPU_MODEL: 18
    
    CPU_STEPPING: 1
    
    BLACKBOXACPI: 1 (!blackboxacpi)
    
    
    BLACKBOXBSD: 1 (!blackboxbsd)
    
    
    BLACKBOXNTFS: 1 (!blackboxntfs)
    
    
    BLACKBOXPNP: 1 (!blackboxpnp)
    
    
    BLACKBOXWINLOGON: 1
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    ANALYSIS_SESSION_HOST:  MICHAL
    
    ANALYSIS_SESSION_TIME:  11-30-2019 12:14:23.0538
    
    ANALYSIS_VERSION: 10.0.18362.1 amd64fre
    
    DPC_STACK_BASE:  FFFFF80031A6EFB0
    
    STACK_TEXT:  
    fffff800`31a6ebc8 fffff800`2daee3d7 : 00000000`0000009f 00000000`00000003 ffffc88c`c5425060 fffff800`31a6ec00 : nt!KeBugCheckEx
    fffff800`31a6ebd0 fffff800`2daee2e1 : ffffc88c`c53e2200 ffffc88c`d77be570 fffff800`28697100 fffff800`28697180 : nt!PopIrpWatchdogBugcheck+0xef
    fffff800`31a6ec40 fffff800`2d86ba89 : ffffc88c`c53e2238 00000000`00000080 00000000`00000003 00000032`00000002 : nt!PopIrpWatchdog+0x31
    fffff800`31a6ec90 fffff800`2d86a7e9 : 00000000`0000001c 00000000`00989680 00000000`000cb118 00000000`00000030 : nt!KiProcessExpiredTimerList+0x169
    fffff800`31a6ed80 fffff800`2d9c8525 : 00000000`00000000 fffff800`28697180 00000000`00000000 00000000`00000000 : nt!KiRetireDpcList+0x4e9
    fffff800`31a6efb0 fffff800`2d9c8310 : ffffc88c`d9f97300 fffff800`00000240 ffffc88c`d5b11880 ffffc88c`c5ec9190 : nt!KxRetireDpcList+0x5
    ffffaf89`5d00b3e0 fffff800`2d9c79e0 : ffffc88c`c5ec9190 ffffaf89`5d00b490 fffff800`2e3250e0 fffff800`2dded27a : nt!KiDispatchInterruptContinue
    ffffaf89`5d00b410 fffff800`2d8a0201 : ffffc88c`c3294040 ffffc88c`d5b11880 00000000`00000000 ffffc88c`c5ec9190 : nt!KiDpcInterrupt+0x2f0
    ffffaf89`5d00b5a0 fffff800`313114dd : ffffc88c`c5ec9190 00000000`00000000 ffffc88c`d5b11880 fffff800`2ddeb800 : nt!IoReleaseCancelSpinLock+0x81
    ffffaf89`5d00b5d0 fffff800`2d831f79 : ffffaf89`5d00b600 00000000`00000000 00000000`00000000 00000000`00000001 : volsnap!VolSnapCleanup+0x16d
    ffffaf89`5d00b650 fffff800`2dde42b8 : 00000000`00000000 ffffc88c`dcd449d0 00000000`00000000 ffffc88c`d5b11880 : nt!IofCallDriver+0x59
    ffffaf89`5d00b690 fffff800`2ddec408 : 00000000`00000000 00000000`00000001 ffffaf89`5d00b7d8 00000000`00007fff : nt!IopCloseFile+0x188
    ffffaf89`5d00b720 fffff800`2ddf174e : 00000000`00003f40 ffffc88c`d51f7aa0 00000000`00000000 ffffc88c`dcd2ce20 : nt!ObCloseHandleTableEntry+0x278
    ffffaf89`5d00b860 fffff800`2d9d2d18 : 00000000`00000000 ffffc88c`dcd2cdf0 ffffaf89`5d00b950 fffff800`2ddec465 : nt!NtClose+0xde
    ffffaf89`5d00b8d0 fffff800`2d9c5320 : fffff800`2de452fc 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
    ffffaf89`5d00ba68 fffff800`2de452fc : 00000000`00000000 00000000`00000000 00000000`00000000 ffffaf89`5d00bd50 : nt!KiServiceLinkage
    ffffaf89`5d00ba70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IoGetDeviceObjectPointer+0xdc
    
    
    THREAD_SHA1_HASH_MOD_FUNC:  903e301ab8ddd0b4f7da2dc7ddd07f0c89a85e4a
    
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  c3f5c280bc6a5449d8cf86c2e2935ebb7efff1de
    
    THREAD_SHA1_HASH_MOD:  144015ed3faadbc56ba1e3a43a6c9273368b43c8
    
    FOLLOWUP_NAME:  MachineOwner
    
    IMAGE_VERSION:  10.0.18362.418
    
    STACK_COMMAND:  .thread ; .cxr ; kb
    
    FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
    
    BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys
    
    PRIMARY_PROBLEM_CLASS:  0x9F_3_ACPI_IMAGE_pci.sys
    
    TARGET_TIME:  2019-11-30T00:27:47.000Z
    
    OSBUILD:  18362
    
    OSSERVICEPACK:  476
    
    SERVICEPACK_NUMBER: 0
    
    OS_REVISION: 0
    
    SUITE_MASK:  784
    
    PRODUCT_TYPE:  1
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 10
    
    OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS Personal
    
    OS_LOCALE:  
    
    USER_LCID:  0
    
    OSBUILD_TIMESTAMP:  2011-12-30 00:28:41
    
    BUILDDATESTAMP_STR:  190318-1202
    
    BUILDLAB_STR:  19h1_release
    
    BUILDOSVER_STR:  10.0.18362.1.amd64fre.19h1_release.190318-1202
    
    ANALYSIS_SESSION_ELAPSED_TIME:  4dcf
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x9f_3_acpi_image_pci.sys
    
    FAILURE_ID_HASH:  {20ddeb92-07eb-ebdc-bd08-44da71ffbd68}
    
    Followup:     MachineOwner
    ---------
    
    0: kd> .load pde
    =========================================================================================
     PDE v11.3 - Copyright 2017 Andrew Richards
    =========================================================================================
    0: kd> !dpx
    Start memory scan  : 0xfffff80031a6ebc8 ($csp)
    End memory scan    : 0xfffff80031a6efb0 (DPC Stack Base)
    
                   rsp : 0xfffff80031a6ebc8 : 0xfffff8002daee3d7 : nt!PopIrpWatchdogBugcheck+0xef
                   rdi : 0xffffc88cc53e2200 : 0xfffff8002dc45730 : nt!PopIrpList
    0xfffff80031a6ebc8 : 0xfffff8002daee3d7 : nt!PopIrpWatchdogBugcheck+0xef
    0xfffff80031a6ec08 : 0xfffff8002dc45730 : nt!PopIrpList
    0xfffff80031a6ec10 : 0xfffff8002dc3adb0 : nt!PopIrpThreadList
    0xfffff80031a6ec38 : 0xfffff8002daee2e1 : nt!PopIrpWatchdog+0x31
    0xfffff80031a6ec40 : 0xffffc88cc53e2200 : 0xfffff8002dc45730 : nt!PopIrpList
    0xfffff80031a6ec68 : 0xfffff8002dc45728 : nt!PopIrpLock
    0xfffff80031a6ec88 : 0xfffff8002d86ba89 : nt!KiProcessExpiredTimerList+0x169
    0xfffff80031a6ecb8 : 0xfffff8002d8687c2 : nt!KiTimer2Expiration+0x52
    0xfffff80031a6ecd0 : 0xfffff8002daee2b0 : nt!PopIrpWatchdog
    0xfffff80031a6ed78 : 0xfffff8002d86a7e9 : nt!KiRetireDpcList+0x4e9
    0xfffff80031a6ee70 : 0xfffff8002daee2b0 : nt!PopIrpWatchdog
    0xfffff80031a6efa8 : 0xfffff8002d9c8525 : nt!KxRetireDpcList+0x5
    
    0: kd> !irp ffffc88cc53e2920
    Irp is active with 6 stacks 5 is current (= 0xffffc88cc53e2b10)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0  0 ffffc88cc5425060 00000000 fffff800302d0ed0-fffff800302aa340    
    	       \Driver\pci	ACPI!ACPIDeviceIrpDeviceFilterRequest
    			Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffc88cc3608b50 00000000 fffff8002d9700a0-ffffc88cc53e2200 Success Error Cancel pending
    	       \Driver\ACPI	nt!PopRequestCompletion
    			Args: 00000000 00000001 00000004 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffc88cc53e2200    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> !blackboxpnp
        PnpActivityId      : {00000000-0000-0000-0000-000000000000}
        PnpActivityTime    : 132195380333664089
        PnpEventInformation: 3
        PnpEventInProgress : 0
        PnpProblemCode     : 24
        PnpVetoType        : 0
        DeviceId           : SW\{96E080C7-143C-11D1-B40F-00A0C9223196}\{3C0D501A-140B-11D1-B40F-00A0C9223196}
        VetoString         : 
    
    0: kd> !devobj ffffc88cc5425060
    Device object (ffffc88cc5425060) is for:
     Cannot read info offset from nt!ObpInfoMaskToOffset
     \Driver\pci DriverObject ffffc88cc360c6f0
    Current Irp 00000000 RefCount 0 Type 00000022 Flags 00001040
    SecurityDescriptor ffffdc892ea4d960 DevExt ffffc88cc54251b0 DevObjExt ffffc88cc54258a8 DevNode ffffc88cc54289a0 
    ExtensionFlags (0000000000)  
    Characteristics (0x00000100)  FILE_DEVICE_SECURE_OPEN
    AttachedDevice (Upper) ffffc88cc3608b50 \Driver\ACPI
    Device queue is not busy.
    0: kd> !drvobj ffffc88cc360c6f0 f
    fffff8002dc47b10: Unable to get value of ObpRootDirectoryObject
    fffff8002dc47b10: Unable to get value of ObpRootDirectoryObject
    Driver object (ffffc88cc360c6f0) is for:
     \Driver\pci
    
    Driver Extension List: (id , addr)
    
    Device Object list:
    ffffc88cc53cb570  ffffc88cc53c8060: Could not read device object
    
    
    DriverEntry:   fffff800303f7010	pci!GsDriverEntry
    DriverStartIo: 00000000	
    DriverUnload:  fffff800303ef680	pci!PciDriverUnload
    AddDevice:     fffff800303c9280	pci!PciAddDevice
    
    Dispatch routines:
    [00] IRP_MJ_CREATE                      fffff800303eaeb0	pci!PciDispatchCreate
    [01] IRP_MJ_CREATE_NAMED_PIPE           fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [02] IRP_MJ_CLOSE                       fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [03] IRP_MJ_READ                        fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [04] IRP_MJ_WRITE                       fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [05] IRP_MJ_QUERY_INFORMATION           fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [06] IRP_MJ_SET_INFORMATION             fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [07] IRP_MJ_QUERY_EA                    fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [08] IRP_MJ_SET_EA                      fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [09] IRP_MJ_FLUSH_BUFFERS               fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [0a] IRP_MJ_QUERY_VOLUME_INFORMATION    fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [0b] IRP_MJ_SET_VOLUME_INFORMATION      fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [0c] IRP_MJ_DIRECTORY_CONTROL           fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [0d] IRP_MJ_FILE_SYSTEM_CONTROL         fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [0e] IRP_MJ_DEVICE_CONTROL              fffff8003039a3a0	pci!PciDispatchDeviceControl
    [0f] IRP_MJ_INTERNAL_DEVICE_CONTROL     fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [10] IRP_MJ_SHUTDOWN                    fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [11] IRP_MJ_LOCK_CONTROL                fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [12] IRP_MJ_CLEANUP                     fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [13] IRP_MJ_CREATE_MAILSLOT             fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [14] IRP_MJ_QUERY_SECURITY              fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [15] IRP_MJ_SET_SECURITY                fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [16] IRP_MJ_POWER                       fffff80030394980	pci!PciDispatchPnpPower
    [17] IRP_MJ_SYSTEM_CONTROL              fffff800303df1c0	pci!PciDispatchSystemControl
    [18] IRP_MJ_DEVICE_CHANGE               fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [19] IRP_MJ_QUERY_QUOTA                 fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [1a] IRP_MJ_SET_QUOTA                   fffff8002d91e8a0	nt!IopInvalidDeviceRequest
    [1b] IRP_MJ_PNP                         fffff80030394980	pci!PciDispatchPnpPower
    
    
    Device Object stacks:
    
    !devstack ffffc88cc53cb570 :
      !DevObj           !DrvObj            !DevExt           ObjectName
    Could not read Type from DeviceObject 0xffffc88cc53c7d00
    
    ffffc88cc53c8060: Could not read device object
    Error processing device objects.  Processed 1 device objects before error.
    0: kd> !devstack ffffc88cc53cb570
      !DevObj           !DrvObj            !DevExt           ObjectName
    Could not read Type from DeviceObject 0xffffc88cc53c7d00
    0: kd> !devstack ffffc88cc360c6f0
      !DevObj           !DrvObj            !DevExt           ObjectName
    Invalid type for DeviceObject 0xffffc88cc360c6f0
    0: kd> !devstack ffffc88cc5425060
      !DevObj           !DrvObj            !DevExt           ObjectName
      ffffc88cc5478040  \Driver\pci        ffffc88cc5478190  InfoMask field not found for _OBJECT_HEADER at ffffc88cc5478010
    
      ffffc88cc3608b50  \Driver\ACPI       ffffc88cc327e3f0  InfoMask field not found for _OBJECT_HEADER at ffffc88cc3608b20
    
    > ffffc88cc5425060  \Driver\pci        ffffc88cc54251b0  Cannot read info offset from nt!ObpInfoMaskToOffset
    
    !DevNode ffffc88cc54289a0 :
      DeviceInst is "PCI\VEN_1022&DEV_15D3&SUBSYS_18F11043&REV_00\3&11583659&1&09"
      ServiceName is "pci"
    0: kd> !DevNode ffffc88cc54289a0
    DevNode 0xffffc88cc54289a0 for PDO 0xffffc88cc5425060
      Parent 0xffffc88cc3276240   Sibling 0xffffc88cc54299a0   Child 0xffffc88cc53ea9a0   
      InterfaceType 0x5  Bus Number 0x1
      InstancePath is "PCI\VEN_1022&DEV_15D3&SUBSYS_18F11043&REV_00\3&11583659&1&09"
      ServiceName is "pci"
      State = DeviceNodeStarted (0x308)
      Previous State = DeviceNodeEnumerateCompletion (0x30d)
      StateHistory[12] = DeviceNodeEnumerateCompletion (0x30d)
      StateHistory[11] = DeviceNodeEnumeratePending (0x30c)
      StateHistory[10] = DeviceNodeStarted (0x308)
      StateHistory[09] = DeviceNodeEnumerateCompletion (0x30d)
      StateHistory[08] = DeviceNodeEnumeratePending (0x30c)
      StateHistory[07] = DeviceNodeStarted (0x308)
      StateHistory[06] = DeviceNodeStartPostWork (0x307)
      StateHistory[05] = DeviceNodeStartCompletion (0x306)
      StateHistory[04] = DeviceNodeStartPending (0x305)
      StateHistory[03] = DeviceNodeResourcesAssigned (0x304)
      StateHistory[02] = DeviceNodeDriversAdded (0x303)
      StateHistory[01] = DeviceNodeInitialized (0x302)
      StateHistory[00] = DeviceNodeUninitialized (0x301)
      StateHistory[19] = Unknown State (0x0)
      StateHistory[18] = Unknown State (0x0)
      StateHistory[17] = Unknown State (0x0)
      StateHistory[16] = Unknown State (0x0)
      StateHistory[15] = Unknown State (0x0)
      StateHistory[14] = Unknown State (0x0)
      StateHistory[13] = Unknown State (0x0)
      Flags (0x6c0000f0)  DNF_ENUMERATED, DNF_IDS_QUERIED, 
                          DNF_HAS_BOOT_CONFIG, DNF_BOOT_CONFIG_RESERVED, 
                          DNF_NO_LOWER_DEVICE_FILTERS, DNF_NO_LOWER_CLASS_FILTERS, 
                          DNF_NO_UPPER_DEVICE_FILTERS, DNF_NO_UPPER_CLASS_FILTERS
      CapabilityFlags (0x00402002)  DeviceD2, WakeFromD3
                                    Unknown flags 0x00400000
    0: kd> dt nt!_DRIVER_OBJECT ffffc88cc360c6f0
       +0x000 Type             : 0n4
       +0x002 Size             : 0n336
       +0x008 DeviceObject     : 0xffffc88c`c53cb570 _DEVICE_OBJECT
       +0x010 Flags            : 0x412
       +0x018 DriverStart      : 0xfffff800`30390000 Void
       +0x020 DriverSize       : 0x6f000
       +0x028 DriverSection    : 0xffffc88c`c325c350 Void
       +0x030 DriverExtension  : 0xffffc88c`c360c840 _DRIVER_EXTENSION
       +0x038 DriverName       : _UNICODE_STRING "\Driver\pci"
       +0x048 HardwareDatabase : 0xfffff800`2e1af8f8 _UNICODE_STRING "\REGISTRY\MACHINE\HARDWARE\DESCRIPTION\SYSTEM"
       +0x050 FastIoDispatch   : (null) 
       +0x058 DriverInit       : 0xfffff800`303f7010     long  pci!GsDriverEntry+0
       +0x060 DriverStartIo    : (null) 
       +0x068 DriverUnload     : 0xfffff800`303ef680     void  pci!PciDriverUnload+0
       +0x070 MajorFunction    : [28] 0xfffff800`303eaeb0     long  pci!PciDispatchCreate+0
    0: kd> knL
     # Child-SP          RetAddr           Call Site
    00 fffff800`31a6ebc8 fffff800`2daee3d7 nt!KeBugCheckEx
    01 fffff800`31a6ebd0 fffff800`2daee2e1 nt!PopIrpWatchdogBugcheck+0xef
    02 fffff800`31a6ec40 fffff800`2d86ba89 nt!PopIrpWatchdog+0x31
    03 fffff800`31a6ec90 fffff800`2d86a7e9 nt!KiProcessExpiredTimerList+0x169
    04 fffff800`31a6ed80 fffff800`2d9c8525 nt!KiRetireDpcList+0x4e9
    05 fffff800`31a6efb0 fffff800`2d9c8310 nt!KxRetireDpcList+0x5
    06 ffffaf89`5d00b3e0 fffff800`2d9c79e0 nt!KiDispatchInterruptContinue
    07 ffffaf89`5d00b410 fffff800`2d8a0201 nt!KiDpcInterrupt+0x2f0
    08 ffffaf89`5d00b5a0 fffff800`313114dd nt!IoReleaseCancelSpinLock+0x81
    09 ffffaf89`5d00b5d0 fffff800`2d831f79 volsnap!VolSnapCleanup+0x16d
    0a ffffaf89`5d00b650 fffff800`2dde42b8 nt!IofCallDriver+0x59
    0b ffffaf89`5d00b690 fffff800`2ddec408 nt!IopCloseFile+0x188
    0c ffffaf89`5d00b720 fffff800`2ddf174e nt!ObCloseHandleTableEntry+0x278
    0d ffffaf89`5d00b860 fffff800`2d9d2d18 nt!NtClose+0xde
    0e ffffaf89`5d00b8d0 fffff800`2d9c5320 nt!KiSystemServiceCopyEnd+0x28
    0f ffffaf89`5d00ba68 fffff800`2de452fc nt!KiServiceLinkage
    10 ffffaf89`5d00ba70 00000000`00000000 nt!IoGetDeviceObjectPointer+0xdc
    0: kd> !timer
    fffff78000000000: Unable to get shared data
    0: kd> !stacks
    Proc.Thread  .Thread  Ticks   ThreadState Blocker
    Unable to read nt!PsIdleProcess.
       4.------  NO ETHREAD DATA
    Unable to read _ETHREAD at c3276680
    
    Unable to read nt!_EPROCESS at ffffc88cc3321040
    
    Threads Processed: 0
    0: kd> !poaction
    PopAction: fffff8002dc45000
      State..........: 0 - Idle
      Updates........: 0 
      Action.........: None
      Lightest State.: Unspecified
      Flags..........: 10000003 QueryApps|UIAllowed
      Irp minor......: ??
      System State...: Unspecified
      Hiber Context..: 0000000000000000
    
    Allocated power irps (PopIrpList - fffff8002dc45730)
      IRP: ffffc88cc9257520 (wait-wake/S4), PDO: ffffc88cc92b2060
      IRP: ffffc88ccb0df010 (wait-wake/S4), PDO: ffffc88ccb0d2060
      IRP: ffffc88ccb077690
    
    Irp worker threads (PopIrpThreadList - fffff8002dc3adb0)
      THREAD: ffffc88cc32cb040 (static)
      THREAD: ffffc88cc328a040 (static)
    
    Error resolving nt!_POP_CURRENT_BROADCAST...
    
    
    0: kd> !stacks 2
    Proc.Thread  .Thread  Ticks   ThreadState Blocker
    Unable to read nt!PsIdleProcess.
       4.------  NO ETHREAD DATA
    Unable to read _ETHREAD at c3276680
    
    Unable to read nt!_EPROCESS at ffffc88cc3321040
    
    Threads Processed: 0
    0: kd> !irp ffffc88cc9257520
    Irp is active with 11 stacks 9 is current (= 0xffffc88cc9257830)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e1 ffffc88cc92b2060 00000000 fffff80041d219c0-00000000 Success Error Cancel pending
    	       \Driver\mshidkmdf	mouclass!MouseClassPowerComplete
    			Args: 00000005 00000000 00000000 00000000
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e1 ffffc88cc9275c00 00000000 fffff8002d9700a0-ffffc88cc9245040 Success Error Cancel pending
    	       \Driver\mouclass	nt!PopRequestCompletion
    			Args: 00000005 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffc88cc9245040    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> !irp ffffc88ccb0df010
    Irp is active with 21 stacks 19 is current (= 0xffffc88ccb0df5f0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e1 ffffc88ccb0d2060 00000000 fffff80041d219c0-00000000 Success Error Cancel pending
    	       \Driver\HidUsb	mouclass!MouseClassPowerComplete
    			Args: 00000005 00000000 00000000 00000000
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e1 ffffc88cc5d408f0 00000000 fffff8002d9700a0-ffffc88cc9245260 Success Error Cancel pending
    	       \Driver\mouclass	nt!PopRequestCompletion
    			Args: 00000005 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffc88cc9245260    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> !irp ffffc88ccb077690
    Irp is active with 17 stacks 12 is current (= 0xffffc88ccb077a78)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0  1 ffffc88cc5e06d90 00000000 00000000-00000000    pending
    	       \Driver\USBHUB3
    			Args: 00000005 00000000 00000000 00000000
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0  0 ffffc88cc93bfe10 00000000 00000000-00000000    
    	       \Driver\ACPI
    			Args: 00000005 00000000 00000000 00000000
    Unable to load image \SystemRoot\System32\drivers\RtkBtfilter.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for RtkBtfilter.sys
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e0 ffffc88cc928ddf0 00000000 fffff8004250b0a0-377334facff8 Success Error Cancel 
    	       \Driver\RtkBtFilter	RtkBtfilter
    			Args: 00000005 00000000 00000000 00000000
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e0 ffffc88cc928ddf0 00000000 fffff8003952f590-00000000 Success Error Cancel 
    	       \Driver\RtkBtFilter	bthport!BthWaitWakeComplete
    			Args: 00000005 00000000 00000000 00000000
     [IRP_MJ_POWER(16), IRP_MN_WAIT_WAKE(0)]
                0 e1 ffffc88ccb069080 00000000 fffff8002d9700a0-ffffc88ccb0d9af0 Success Error Cancel pending
    	       \Driver\BTHUSB	nt!PopRequestCompletion
    			Args: 00000005 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffc88ccb0d9af0    
    
    			Args: 00000000 00000000 00000000 00000000
    0: kd> lmvm rtkbtfilter
    Browse full module list
    start             end                 module name
    fffff800`424b0000 fffff800`4257e000   RtkBtfilter T (no symbols)           
        Loaded symbol image file: RtkBtfilter.sys
        Image path: \SystemRoot\System32\drivers\RtkBtfilter.sys
        Image name: RtkBtfilter.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Jun  6 00:30:27 2019 (5CF8C113)
        CheckSum:         000C1791
        ImageSize:        000CE000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
        Information from resource tables:
    Update Realtek Bluetooth driver - ASUS TUF Gaming FX505DD/DT/DU Driver & Tools | Notebooki | ASUS Polska
    Hi MrPepka,

    The latest Realtek Bluetooth driver is installed.

    Driver power state failure-bluetooth-realtek-driver-version-11-30-19.jpg
      My Computer


  4. Posts : 1,290
    Windows 8.1 Enterprise x64
       #4

    In that case, I highly recommend you to use the Snappy Driver program to find a newer version of the Realtek Bluetooth driver Download
      My Computer

  5. rhiannonj's Avatar
    Posts : 57
    Windows 10 Home x64 Build 1909
    Thread Starter
       #5

    MrPepka said:
    In that case, I highly recommend you to use the Snappy Driver program to find a newer version of the Realtek Bluetooth driver Download
    The guy at MajorGeeks said he preferred Driver Booster over Snappy Driver so I downloaded and used that one instead. It also said that my Realtek Bluetooth driver was up to date but it updated my Nvidia Display, Batteries, IDE ATA/Adapi controllers, and Realtek Network Adaptor.
      My Computer


  6. Posts : 38,556
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    1) Please post a share link for C:\windows\memory.dmp

    Code:
    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 11/29/2019 19:30:41
    Size on disk: 1142 MB


    2) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive


    3) Create a new restore point:
    Create System Restore Point in Windows 10


    4) Open administrative command prompt and type or copy and paste:
    5) sfc /scannow
    6) dism /online /cleanup-image /scanhealth
    7) dism /online /cleanup-image /restorehealth
    8) sfc /scannow
    9) chkdsk /scan
    10) wmic recoveros set autoreboot = false
    11) wmic recoveros set DebugInfoType = 7
    12) bcdedit /enum {badmemory}

    13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    14) Make sure that there is no over clocking while troubleshooting.



    15) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread


    16) Open Ccleaner > click windows tab or custom clean > scroll down to system and advanced > post an image into the thread

    17) Please do not use driver booster

    18) Read these links on Windows driver verifier (do not use the tool until it is communicated in the thread):

    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983
      My Computer


  7. Posts : 1,290
    Windows 8.1 Enterprise x64
       #7

    I know that zbook recommended not to use driver verifier now, but I believe that without it it is not possible to find the real cause of blue screens, so please use it - Enable and Disable Driver Verifier in Windows 10
      My Computer


  8. Posts : 38,556
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    It's ok to use the tool once the OP has made a restore point, understands possible performance problems including slow boot, and how to turn off and recover from using the tool.
      My Computer

  9. rhiannonj's Avatar
    Posts : 57
    Windows 10 Home x64 Build 1909
    Thread Starter
       #9

    zbook said:
    1) Please post a share link for C:\windows\memory.dmp

    Code:
    Crash dump found at C:\WINDOWS\MEMORY.DMP
    Creation date: 11/29/2019 19:30:41
    Size on disk: 1142 MB


    2) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive


    3) Create a new restore point:
    Create System Restore Point in Windows 10


    4) Open administrative command prompt and type or copy and paste:
    5) sfc /scannow
    6) dism /online /cleanup-image /scanhealth
    7) dism /online /cleanup-image /restorehealth
    8) sfc /scannow
    9) chkdsk /scan
    10) wmic recoveros set autoreboot = false
    11) wmic recoveros set DebugInfoType = 7
    12) bcdedit /enum {badmemory}

    13) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    14) Make sure that there is no over clocking while troubleshooting.



    15) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread


    16) Open Ccleaner > click windows tab or custom clean > scroll down to system and advanced > post an image into the thread

    17) Please do not use driver booster

    18) Read these links on Windows driver verifier (do not use the tool until it is communicated in the thread):

    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983
    --------------------------------------------------------------------------

    New V2 log files:
    Dropbox - SHARLANNA-(2019-11-30_12-16-20).zip - Simplify your life

    --------------------------------------------------------------------------

    Memory dump:
    Dropbox - MEMORY.7z - Simplify your life

    --------------------------------------------------------------------------

    System Restore Point created.

    --------------------------------------------------------------------------

    4) Open administrative command prompt and type or copy and paste:
    5) sfc /scannow
    6) dism /online /cleanup-image /scanhealth
    7) dism /online /cleanup-image /restorehealth
    8) sfc /scannow
    9) chkdsk /scan
    10) wmic recoveros set autoreboot = false
    11) wmic recoveros set DebugInfoType = 7
    12) bcdedit /enum {badmemory}

    Microsoft Windows [Version 10.0.18363.476]
    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>dism /online /cleanup-image /scanhealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18363.476

    [==========================100.0%==========================] No component store corruption detected.
    The operation completed successfully.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.18362.1

    Image Version: 10.0.18363.476

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>chkdsk /scan
    The type of the file system is NTFS.
    Volume label is OS.

    Stage 1: Examining basic file system structure ...
    532736 file records processed.
    File verification completed.
    2489 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    4146 reparse records processed.
    642272 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    4146 reparse records processed.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    54769 data files processed.
    CHKDSK is verifying Usn Journal...
    38321520 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    248904007 KB total disk space.
    103042580 KB in 222515 files.
    151880 KB in 54770 indexes.
    0 KB in bad sectors.
    652779 KB in use by the system.
    65536 KB occupied by the log file.
    145056768 KB available on disk.

    4096 bytes in each allocation unit.
    62226001 total allocation units on disk.
    36264192 allocation units available on disk.

    C:\WINDOWS\system32>wmic recoveros set autoreboot = false
    Updating property(s) of '\\SHARLANNA\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
    Property(s) update successful.

    C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7
    Updating property(s) of '\\SHARLANNA\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition3"'
    Property(s) update successful.

    C:\WINDOWS\system32>bcdedit /enum {badmemory}

    RAM Defects
    -----------
    identifier {badmemory}

    C:\WINDOWS\system32>

    --------------------------------------------------------------------------

    Startup and recovery window image:
    Driver power state failure-startup-recovery.jpg

    --------------------------------------------------------------------------

    Virtual memory image:
    Driver power state failure-virtual-memory.jpg

    --------------------------------------------------------------------------

    16) Open Ccleaner > click windows tab or custom clean > scroll down to system and advanced > post an image into the thread
    Driver power state failure-ccleaner-system-advanced.jpg

    --------------------------------------------------------------------------

    17) Please do not use driver booster
    Already did. Ran this instead of Snappy Driver per MrPepka's instructions. The guy at MajorGeeks said he preferred Driver Booster over Snappy Driver so I downloaded and used that one instead.

    --------------------------------------------------------------------------

    Enable and Disable Driver Verifier in Windows 10
    https://answers.microsoft.com/en-us/...3-c48669e4c983
    --------------------------------------------------------------------------
    Have these links open. Will read but wait to do anything until further instructed to do so. You're telling me to wait. MrPepka is telling me to run it. Confusing.

    Think I got everything.

    Rhiannon
      My Computer


  10. Posts : 38,556
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    1) Uninstall Driver Booster and any files/drivers installed by this software (perform system restore)

    2) For startup and recovery system failure:
    a) make sure automatically restart is unchecked

    3) For Virtual Memory:
    a) For C: move the dot from no paging file to system managed size
    b) Check the box to automatically manage paging file size for all drives
    c) reboot to maintain settings

    4) Do not use any third party websites that can modify drivers or install unknown files
    Only use the computer or motherboard manufacturer websites.
    For any drivers that are needed and not displayed use the component manufacturer websites: Intel, Nvidia, AMD, Killer Networks, Realtek, etc.


    5) For Ccleaner uncheck:
    a) Memory Dumps
    b) Windows Log Files

    6) Please post new images after the above changes (before starting Windows driver verifier)

    7) For windows driver verifier start with the 3 simultaneous customized tests in the TF link

    8) If there are no BSOD then increase the number of simultaneous customized tests by 3 - 5 / hour up to the 19 displayed in the Microsoft link
      My Computer


 
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