weird problem with 2018 hp's freezing up in win10 1809


  1. Posts : 3
    Windows 10
       #1

    weird problem with 2018 hp's freezing up in win10 1809


    I have this weird problem with 2018 HP's (HP ProOne 600 G4 21.5-in Non-Touch AiO) in Windows 10 1809. Eventually, they can't launch any new applications, and any kind of remote script launch hangs up (remote powershell, altiris). But after a reboot it's fine, but there's nothing special in the logs. I've tried bios update and windows update.

    Sometimes this same model will bsod with "WHEA UNCORRECTABLE ERROR", but no crash dump file is made. This could happen while sitting idle at the login screen.
      My Computer


  2. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #2

    Please see posting instructions:
    BSOD - Posting Instructions

    On the HP website > enter the product or serial number > select operating system > view drivers > post a URL or hyperlink into this thread
    or confirm this link:
    https://support.hp.com/us-en/drivers...ss-pc/21341226
      My Computer


  3. Posts : 3
    Windows 10
    Thread Starter
       #3
      My Computer


  4. Posts : 39,994
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    Please run each V2 and DM and upload results into this thread:

    BSOD - Posting Instructions
      My Computer


  5. Posts : 3
    Windows 10
    Thread Starter
       #5

    I don't know if I want to share all that information. Could this be a non-paged pool memory leak from a driver? I see msrpc.sys (tag RpcM) using 500 megs in poolmon. I've tried out testing a leak with sysinternals notmyfault, and the results seem similar. I can't launch applications, or they launch very slowly. There doesn't seem to be a limit for this kind of memory, and it's not logged if a lot is being used.
      My Computer


  6. Posts : 13,947
    Windows 10 Pro X64 21H1 19043.1503
       #6

    If you don't want to share the information then we can't help you.

    Thousands of people have uploaded their info for us to look at with no problems or concerns.

    Your choice.
      My Computers


 

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