Daily BSOD

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  1. Posts : 10
    windows 10
       #1

    Daily BSOD


    I am having almost twice a day 2 specific BSOD errors and mostly during gaming. It is either Machine check exception or whea_uncorrectable_error and i tryied everything updated drivers... but no luck.

    If you can help me I would appreciate much,

    Sincerely,

    Zoran.
      My Computer


  2. Posts : 392
    W10
       #2

    Most often these errors are due to hardware problems. Please start with these free hardware diagnostics:
    1) Memtest86 (not 86+): MemTest86 - Official Site of the x86 Memory Testing Tool

    2) SeaGate SeaTools for Windows (test ALL hard drives - HDD/SSD/USB/etc): How to use SeaTools for Windows | Seagate Support US

    3) Intel Processor Diagnostic Tool: Download Intel(R) Processor Diagnostic Tool
    Disregard if not using an Intel processor

    4) Furmark stress test for GPU: FurMark > Downloads
    Read the instructions carefully and watch your system when testing.
    If it starts spitting out problems and you can't shut it down - simply turn the system off/unplug it from the wall

    5) OCCT: OCBASE / OCCT
    Read the instructions carefully and watch your system when testing.
    If it starts spitting out problems and you can't shut it down - simply turn the system off/unplug it from the wall

    Beyond that, try these things also (in case it isn't a hardware problem):

    BIOS/UEFI dates from 2018. Please visit the Gigabyte support website to download/install the latest BIOS/UEFI update for your H310M H 2.0 motherboard.

    Update your Razer software as it's drivers date from 2015

    Update SpeedFan and HWINFO as their drivers are older.

    Post back with the results of the hardware diagnostics and we can move on from there.
    Good luck!
      My Computer


  3. Posts : 10
    windows 10
    Thread Starter
       #3

    jdc1 said:
    Most often these errors are due to hardware problems. Please start with these free hardware diagnostics:
    1) Memtest86 (not 86+): MemTest86 - Official Site of the x86 Memory Testing Tool

    2) SeaGate SeaTools for Windows (test ALL hard drives - HDD/SSD/USB/etc): How to use SeaTools for Windows | Seagate Support US

    3) Intel Processor Diagnostic Tool: Download Intel(R) Processor Diagnostic Tool
    Disregard if not using an Intel processor

    4) Furmark stress test for GPU: FurMark > Downloads
    Read the instructions carefully and watch your system when testing.
    If it starts spitting out problems and you can't shut it down - simply turn the system off/unplug it from the wall

    5) OCCT: OCBASE / OCCT
    Read the instructions carefully and watch your system when testing.
    If it starts spitting out problems and you can't shut it down - simply turn the system off/unplug it from the wall

    Beyond that, try these things also (in case it isn't a hardware problem):

    BIOS/UEFI dates from 2018. Please visit the Gigabyte support website to download/install the latest BIOS/UEFI update for your H310M H 2.0 motherboard.

    Update your Razer software as it's drivers date from 2015

    Update SpeedFan and HWINFO as their drivers are older.

    Post back with the results of the hardware diagnostics and we can move on from there.
    Good luck!
    ok thx I will try those things

    - - - Updated - - -

    So finally I managed to do all test you posted, hope I have done them correctly. I had issue with FurMark test because I didn't know how to read results so I took picture ( also I run FurMark for 25 minutes and max GPU temperature was 73C). I have couple of questions because I am not good with such complicated procedures, hope you don't mind. So can I deinstall SpeedFan and HWINFO or schould I keep them and how to update them.
    2nd I went on Razer software page and it said my drivers are up to date.

    Sincerely,

    Zoran.

    - - - Updated - - -

    I think I managed to update BIOS
    Last edited by zoki; 21 Oct 2019 at 17:49.
      My Computer


  4. Posts : 392
    W10
       #4

    Next, run Driver Verifier according to these instructions: Enable and Disable Driver Verifier in Windows 10

    Once you're done with that (and have zipped and uploaded any memory dumps), then please start with this while waiting:
    Start troubleshooting by removing parts. Here's a page that describes this: Hardware Stripdown Troubleshooting
    Although it's old, it's still relevant in these situations.

    Good luck!
      My Computer


  5. Posts : 10
    windows 10
    Thread Starter
       #5

    jdc1 said:
    Next, run Driver Verifier according to these instructions: Enable and Disable Driver Verifier in Windows 10

    Once you're done with that (and have zipped and uploaded any memory dumps), then please start with this while waiting:
    Start troubleshooting by removing parts. Here's a page that describes this: Hardware Stripdown Troubleshooting
    Although it's old, it's still relevant in these situations.

    Good luck!
    Just started Verifier it says that I need to run it 48h or if BSOD pops up, so I wonder may I use PC normally during that 48h test and after 48h finish where can I find results of test .
    Thank you in advance.
      My Computer


  6. Posts : 13,957
    Windows 10 Pro X64 21H1 19043.1503
       #6

    Yes, absolutely. Using the computer as normally as possible is the best way while running Verifier. It may run slower since Verifier works the drivers harder, trying to force errors, but normal use is the best way to go.
      My Computers


  7. Posts : 392
    W10
       #7

    Results of Driver Verifier are a BSOD which generates a memory dump
    The file we need will be a memory dump file (ends in .dmp) and is located at C:/Windows/Minidump
      My Computer


  8. Posts : 10
    windows 10
    Thread Starter
       #8

    thank you


    Thank you guys still testing, sorry about stupid questions but I am not nearly good as you in PC knowledge .
      My Computer


  9. Posts : 13,957
    Windows 10 Pro X64 21H1 19043.1503
       #9

    zoki, we all started out not knowing much. Trying things and asking endless questions is how we learned.

    There are some great people here who like to help and share knowledge. I forget who said it but the only dumb question is the one not asked!
      My Computers


  10. Posts : 10
    windows 10
    Thread Starter
       #10

    So after 50 hours Driver Verifier didn't find anything.
      My Computer


 

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