"IRQL NOT LESS OR EQUAL" when trying to re-install Win10 Pro x86

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  1. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240
       #11

    This thread is not really about a BSOD investigation, but a Windows Setup failure due to incompatible drivers (within Setup/WinPE) for a rather old laptop. Probably there are no generic chipset drivers in WinPE compatible with hardware supporting the USB ports, and the most recent drivers are not WDDM compatible belonging in the era of Windows XP.

    Possibly the mods could place it in Installation and Upgrade.

    The boot menu corruption is also no longer an issue, solved by @wpcoe who discovered that the bootmenu could be repaired using MSCONFIG to delete the offending BCD entry.
      My Computers


  2. Posts : 124
    Win10 Pro (20H2, v.2)
    Thread Starter
       #12

    Fafhrd said:
    From an elevated cmd in Windows 10 on your main computer you just need to type

    bcdboot D:\windows /s D:

    Attachment 251546
    When I booted up today, I had disconnected an external hard drive, so drive letters were assigned differently:

    - D: is now the source of install.esd
    - E: is now the Acer laptop HDD connected to my main computer via USB

    Attachment 251594

    I still get Operating System not found ​ when I transfer the Acer HDD back to the laptop and boot up.

    - - - Updated - - -

    zbook said:
    Find a camera or smartphone camera to take pictures and post images of commands and results into the thread.

    Open windows RE command prompt > title bar: Administrator:X:\windows\system32\cmd.exe with prompt X:\sources>
    Type:

    Code:
    bcdedit /enum
    bcdedit | find "osdevice"
    diskpart
    lis dis
    lis vol
    sel dis 0
    det dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel par 3
    det par
    sel par 4
    det par
    sel par 5
    det par
    sel par 6
    det par
    sel dis 1
    det dis
    lis par
    sel par 1
    det par
    sel par 2
    det par
    sel par 3
    det par
    sel par 4
    det par
    sel par 5
    det par
    sel par 6
    Are you sure the forum has the bandwidth for all those images?

    Before I undergo that anointed task, let me be clear what you are asking:

    - Do this on my main computer (a Surface Pro 6) with the Acer laptop HDD attached via USB?
      My Computer


  3. Posts : 39,966
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    Update the computers in the specs (two computers can be included in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

    For boot failure: boot using the windows 10 iso > command prompt > run the commands in the prior post > post share links using one drive,drop box, or google drive

    There are tools that you can make to backup any important files, test drives, run troubleshooting commnds, perform reset save files equivalent, etc.

    They are: Windows 10 iso, Kyhi boot rescue, Ubuntu flash drive

    I'll be checking in to see the steps and progress as per Fafhrd
      My Computer


  4. Posts : 124
    Win10 Pro (20H2, v.2)
    Thread Starter
       #14

    Thanks. I didn't realize two computer configurations could be stored. I'm updating that now.

    I don't have one drive, drop box or google drive, nor am I motivated to investigate getting one/any/all of them, though.

    I'm awating Fafhrd's next comments, as well. I'm 12-hours from USA Central Time, so I usually need to wait.

      My Computer


  5. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240
       #15

    I have to ask about the Acer BIOS settings. The latest version for your Acer is from 2008/12/08 Version: 3B14 Vendor: Acer Size: 4.2 MB

    Is it set to boot from the hard disk? (or is it still looking for the USB drive?)

    Does it recognise the hard disk? On the opening page of the BIOS it should show the HDD model details. Here's mine:

    I think you already know how to get to the BIOS utility, but, from the ACER Travelmate 3000 series manual, it says:

    To activate the BIOS utility, press <F2> during the POST; while the notebook PC logo is being displayed.
    Boot sequence

    To set the boot sequence in the BIOS utility, activate the BIOS utility, then select Boot from the categories listed at the top of the screen. If I press F12 at startup, I see a similar screen to choose the boot device. Again, here's what I have:



    The Bios is super simplistic, or cut-down, the 2 other pages set a Security BIOS password, and Main is this:



    There is little the user is able to do - is yours similar?

    Since your processor is the same age as mine, and possibly came off the same production line - yours is better specified in a couple of ways, and I guess your HDD is IDE not SATA, our systems are probably quite similar.

    If you attach the Acer HDD back as an external drive, what can you see in file explorer? Is there any way you might be able to try to boot your main system off that drive? It would set up as a "Windows to go" usb drive and should be able to run on any PC, as long as the BIOS can, and is set up to boot from a USB drive.
    Last edited by Fafhrd; 18 Oct 2019 at 13:43.
      My Computers


  6. Posts : 124
    Win10 Pro (20H2, v.2)
    Thread Starter
       #16

    Yes, that's an accurate description of my Acer's BIOS. It does recognize the HDD, it gives the model number & serial number (?). BIOS is currently set with hard drive at the top. When I press <enter> on hard drive, it lists the HDD and USB drive in their boot priority order. To put USB at the top I press a Fn key. then F10 to save settings & reboot. When there is no USB attached, the hard drive priority setting only lists my HDD.

    (I'm not at home, so those comments are from memory.)
      My Computer


  7. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240
       #17

    OK I'd check it when you are able to. Is the bios version the latest as mentioned in my post?

    See my latest edited comments in my post above. If you can boot up your main machine from the Acer drive on external USB, then the laptop may be needing drivers to see the HDD during boot. One workaround for this is to install windows 7 which will have older compatible drivers, then install Windows 10 to use the Windows 7 BCD and bootloader. But I am just guessing here.

    also use disk manager to see if the partition is set to active on the Acer HDD!
      My Computers


  8. Posts : 124
    Win10 Pro (20H2, v.2)
    Thread Starter
       #18

    Fafhrd said:
    I have to ask about the Acer BIOS settings. The latest version for your Acer is from 2008/12/08 Version: 3B14 Vendor: Acer Size: 4.2 MB

    Is it set to boot from the hard disk? (or is it still looking for the USB drive?)

    Does it recognise the hard disk? On the opening page of the BIOS it should show the HDD model details. Here's mine:
    Attachment 251694

    Attachment 251695

    My Acer's BIOS is v.S3B09. I googled for 3B14 and couldn't find it. Do you have a link to a download site?

    BIOS definitely recognizes the HDD, and the Boot tab has it in the #1 position. When I insert a USB thumbdrive, by default it places it beneath the HDD, but with <F5>/<F6> I can move it above the HDD.

    There is little the user is able to do - is yours similar?

    Since your processor is the same age as mine, and possibly came off the same production line - yours is better specified in a couple of ways, and I guess your HDD is IDE not SATA, our systems are probably quite similar.

    Mine is SATA, or or at least it has SATA data/power connectors and connects to my Surface with a SATA-to-USB adaptor.

    If you attach the Acer HDD back as an external drive, what can you see in file explorer? Is there any way you might be able to try to boot your main system off that drive? It would set up as a "Windows to go" usb drive and should be able to run on any PC, as long as the BIOS can, and is set up to boot from a USB drive.
    With the Acer HDD connected to my Surface via the USB adapter I can see the file structure in Windows Explorer:

    Attachment 251696

    After I post this, I will see what happens while trying to boot off the Acer HDD via USB on my Surface. Stay tuned.

    - - - Updated - - -

    PS: The Acer booted into Win10 Pro before I started messing with its file structure and deleted the boot partition, so I don't think it's a driver issue, but at this point everything is on the table.

    - - - Updated - - -

    No, the Surface wouldn't boot off the Acer HDD with "USB Device" at the top of the boot order, even with Safe Boot disabled.

    I think the problem is that the Acer HDD is not bootable. i.e. the bcdboot D:\windows /s D: command isn't doing what we want it to.
      My Computer


  9. Posts : 1,983
    Windows 10 x86 14383 Insider Pro and Core 10240
       #19

    And if you run disk manager? From the main machine with the acer drive connected externally, does the partition have the description "Healthy (System, Active, Boot, Page File, Crash Dump, Primary Partition)"?

    I am also puzzling about the EFI folder, why it is there at all? If you show hidden and system folders, there should be a Boot and a Recovery folder there not an EFI!
      My Computers


  10. Posts : 124
    Win10 Pro (20H2, v.2)
    Thread Starter
       #20

    Fafhrd said:
    And if you run disk manager? From the main machine with the acer drive connected externally, does the partition have the description "Healthy (System, Active, Boot, Page File, Crash Dump, Primary Partition)"?
    No:

    Attachment 251738

    I am also puzzling about the EFI folder, why it is there at all? If you show hidden and system folders, there should be a Boot and a Recovery folder there not an EFI!
    That's the mystery, isn't it? And, that would be why it's not bootable, no? It's just one big happy NTFS partition.

    - - - Updated - - -

    I'm currently downloading the .ISO for the July 2015 release of Win10. I got sidetracked from Bree's suggestion way back in Post #2 of this thread and forgot about it. I'll see if that works. That was the Win10 version that was working on the Acer laptop before I deleted the partition.

    If that also fails, the HeiDoc.net program also has Win7 (and Win8.1, FWIW) .ISOs for download.

    I unearthed an unused Patriot Patriot SSD which is the only other 2.5" drive I have. I might try that to eliminate the potential of gremlins from the current WDC HDD.

    Ah, another busy day in paradise.

    - - - Updated - - -

    After a few false starts (such as formatting as GPT) I was able to create a bootable MBR NTFS USB thumb drive using the July 2015 version of a Win10 x86 ISO.

    So, I think this forum topic has run its course in that I got to the point of being able to initiate a Windows installation on my Acer laptop (with the HDD is installed in the laptop.) I still cannot successfully complete the Windows installation, but that is not within the scope of this forum section.

    I'm going to mark the thread as solved and create a new thread in the "Installation and Upgrade" section of this forum to continue from here.

    Many thanks to all the folks who contributed above in my quest!

    Once I've created that new thread, I'll post a link here.


    After yet more false starts, I have now successfully installed Win10 Pro x86 (July 2015 version).
    Last edited by wpcoe; 19 Oct 2019 at 01:30.
      My Computer


 

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