BSODs while gaming

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  1. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #21

    Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer


    Run Prime95 - Stress Test Your CPU
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    Prime95 - Stress Test Your CPU
    a) Record the maximum temperature and post the maximum temperature into the thread
    b) Record test duration and post the uninterrupted test duration into the thread
    c) Aim for testing > 3 hrs and abort testing as needed for freezing, temperature changes (see link)
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10
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  3. hblazer
    Posts : 25
    Windows 10
    Thread Starter
       New #22

    I updated windows to version 1903, and I ran prime95 for 3 hours with no errors.
    Attachment 250904

    Attachment 250903
      My Computer
    Quote Quote

  4. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #23

    Nice progress.

    Repeat testing GPU hardware:

    Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    a) Record the maximum temperature and post the maximum temperature into the thread.
    b) Record the test duration and post the uninterrupted test duration into the thread.
    c) Aim for testing 1 hour.
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10


    Change clean boot to normal boot.
      My Computer
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  6. hblazer
    Posts : 25
    Windows 10
    Thread Starter
       New #24

    The temperature reached 85°C after about 1 minute and it kept rising so I stopped it. When I'm gaming it usually stays around 78°C even after a few hours.

    Attachment 250908
      My Computer
    Quote Quote

  7. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #25

    So far the mini and memory dumps have not displayed misbehaving drivers.
    Some of the BSOD did not create dump files.
    Hardware testing didn't display any fails.
    The second Memtest images and report were not yet posted.
    If possible please include them in the thread.
    Scannow displayed corruption which it repaired.
    Chkdsk modified the drive file system.
    Windows was successfully upgraded.

    Observe the computer post upgrade for stability / instability.
    If there are any BSOD then upload V2 and post share links for memory dumps.

    Which hardware components are available to swap?


    Nvidia GPU maximum temperature is 98 degrees:
    GeForce GTX 770 | Specifications | GeForce
    Last edited by zbook; 11 Oct 2019 at 17:37.
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  8. hblazer
    Posts : 25
    Windows 10
    Thread Starter
       New #26

    The only spare component I have is my old PSU. Here are the pictures for the second memtest.

    Attachment 250915
    Dropbox - 20191011_071608.jpg - Simplify your life
    Dropbox - 20191011_071623.jpg - Simplify your life
      My Computer
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  9. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #27

    Plan to observe for stability /instability.

    If there is/are any unexpected shutdowns /restarts > upload V2 and memory dump
      My Computer
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  10. hblazer
    Posts : 25
    Windows 10
    Thread Starter
       New #28

    Got another BSOD while playing Borderlands 3.

    Attachment 250922
    Dropbox - MEMORY.zip - Simplify your life
      My Computer
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  12. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #29

    Uninstall and reinstall: rt640x64.sys

    Realtek PCIe GbE Family Controller

    https://answers.microsoft.com/en-us/...0-8d22254aa1c1

    Code:
    rt640x64     Realtek RT640 NT Drive Realtek RT640 NT Drive Kernel        Manual     Stopped    OK         FALSE       FALSE        4,096             1,097,728   0          2019-05-10 4:59:23 AM  C:\WINDOWS\system32\drivers\rt640x64.sys         8,192


    Code:
    Name	[00000001] Realtek PCIe GbE Family Controller
Adapter Type	Ethernet 802.3
Product Type	Realtek PCIe GbE Family Controller
Installed	Yes
PNP Device ID	PCI\VEN_10EC&DEV_8168&SUBSYS_7C021462&REV_15\6&11BFDFFB&0&0008020B
Last Reset	2019-10-11 8:08 PM
Index	1
Service Name	rt640x64
IP Address	192.168.2.250, fe80::eddf:7d37:1b0d:ecef
IP Subnet	255.255.255.0, 64
Default IP Gateway	192.168.2.1
DHCP Enabled	Yes
DHCP Server	192.168.2.1
DHCP Lease Expires	1933-06-18 1:48 PM
DHCP Lease Obtained	1933-06-15 1:48 PM
MAC Address	‪00:D8:61:A3:02:CB‬
I/O Port	0x0000F000-0x0000FFFF
Memory Address	0xF7504000-0xF7504FFF
Memory Address	0xF7500000-0xF75FFFFF
IRQ Channel	IRQ 4294967280
Driver	C:\WINDOWS\SYSTEM32\DRIVERS\RT640X64.SYS (10.35.510.2019, 1.10 MB (1,154,336 bytes), 2019-09-25 1:04 PM)

    Code:
    rt640x64.sys Fri May 10 03:59:23 2019 (5CD53D6B)
      My Computer
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  13. hblazer
    Posts : 25
    Windows 10
    Thread Starter
       New #30

    I uninstalled and reinstalled the driver.

    There's something I forgot to mention earlier. When I had fast startup activated in the power options, the first boot would always give me a black screen. The second boot would work normally, and there would always be a "Display driver nvlddmkm stopped responding and has successfully recovered" event. Ever since I disabled fast boot, I just get a black screen for 1 second with a device disconnected sound when rebooting. I'm not sure if that helps with anything, but I thought I'd mention it just in case.
      My Computer
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