New
#11
1) The logs displayed many types of bugchecks:
7E
139
1E
3B
7F
9F
A
BE
D1
EF
FC
2) The BIOS: Version/Date American Megatrends Inc. F5, 2019-01-25
Upgrade the BIOS to the the most up to date non beta version: F5 > F42c
B450 AORUS ELITE (rev. 1.0) | Motherboard - GIGABYTE U.S.A.
(See the Gigabyte BIOS description section for each version.)
3) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
4) re-install the Nvidia GPU driver from the Nvidia website
5) make sure that you check the clean install box and if available install the physx driver.
Display Driver Uninstaller Download version 18.0.1.5 (or newer version if available)
Official Display Driver Uninstaller DDU Download
Display Driver Uninstaller: How to use - Windows 7 Help Forums
Display Driver Uninstaller: How to use - Windows 7 Help Forums
Download Drivers | NVIDIA
Download Drivers | NVIDIA
6) After upgrading the BIOS and GPU drivers please indicate whether there is or is not a change in the frequency of BSOD.
7) Post a share link for the latest memory.dmp if the file size is < 1.5 GB
Code:Crash dump found at C:\Windows\MEMORY.DMP Creation date: 10/06/2019 15:01:14 Size on disk: 807 MB
8) Open administrative command prompt and type or copy and paste:
9) sfc /scannow
10) dism /online /cleanup-image /scanhealth
11) dism /online /cleanup-image /restorehealth
12) sfc /scannow
13) chkdsk /scan
14) wmic recoveros set autoreboot = false
15) wmic recoveros set DebugInfoType = 7
16) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
17) Make sure that there is no over clocking while troubleshooting.
18) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread
b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread
19) If the computer has Ccleaner (do not install the software if it is not already installed) > click windows tab > scroll down to system and advanced > post an image into the thread
20) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
Speccy - Free Download - Piriform: Speccy - System Information - Free
Download Speccy | Find your computer specs, free!
Download Speccy | Find your computer specs, free!
HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
HWMONITOR | Softwares | CPUID
SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
SpeedFan - Access temperature sensor in your computer
21) Run Memtest86 version 8.2 (or newer version if available) for four passes.
Repeat the test so that eight passes are performed.
MemTest86 - Official Site of the x86 Memory Testing Tool
Use a camera or smart phone camera to take pictures and post images into the thread.
In case there are any problems uploading images use share links (one drive, drop box, or google drive)
Memtest86 has a feature to produce a text report.
Please post this in addition to the images.
22) Run HD Tune (free version) (all drives)
HD Tune website
Post images into the thread for results on these tabs:
a) Health
b) Benchmark
c) Full error scan
23) Run Sea Tools for Windows
long generic test
Post an image of the test result into the thread
http://www.seagate.com/support/downl...ls-win-master/
http://knowledge.seagate.com/article...S/FAQ/202435en
24) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
FurMark - GPU Stress Test
Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
a) Record the maximum temperature and post the maximum temperature into the thread.
b) Record the test duration and post the uninterrupted test duration into the thread.
c) Aim for testing 1 hour.
d) Use the Microsoft snipping tool to post images into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
Take Screenshot in Windows 10
25) All of these tests should be done with the bios reset and no over clocking.
26) For each of the above tests please record maximum temperatures.
27) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
Take Screenshot in Windows 10
28) For any BSOD:
a) run the V2 log collector to collect new log files
b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive
29) Update the specs in the "My Computer" section:
System Specs - Fill in at Ten Forums
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
https://www.sevenforums.com/tutorial...tem-specs.html
Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
Code:Name NVIDIA GeForce GTX 1050 PNP Device ID PCI\VEN_10DE&DEV_1C81&SUBSYS_37471458&REV_A1\4&1C3D25BB&0&0019 Adapter Type GeForce GTX 1050, NVIDIA compatible Adapter Description NVIDIA GeForce GTX 1050 Adapter RAM (2,147,483,648) bytes Installed Drivers C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll Driver Version 24.21.13.9924 INF File oem13.inf (Section102 section) Color Planes Not Available Color Table Entries 4294967296 Resolution 1920 x 1080 x 60 hertz Bits/Pixel 32 Memory Address 0xF6000000-0xF6FFFFFF Memory Address 0xE0000000-0xEFFFFFFF Memory Address 0xF0000000-0xF1FFFFFF I/O Port 0x0000E000-0x0000E07F IRQ Channel IRQ 54 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_REF_PUBWU.INF_AMD64_8E4F37220E99138F\NVLDDMKM.SYS (24.21.13.9924, 16.42 MB (17,213,824 bytes), 2018-09-25 2:19 AM)