Constant BSOD with different stop codes

Page 2 of 2 FirstFirst 12

  1. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    1) The logs displayed many types of bugchecks:

    7E
    139
    1E
    3B
    7F
    9F
    A
    BE
    D1
    EF
    FC

    2) The BIOS: Version/Date American Megatrends Inc. F5, 2019-01-25
    Upgrade the BIOS to the the most up to date non beta version: F5 > F42c
    B450 AORUS ELITE (rev. 1.0) | Motherboard - GIGABYTE U.S.A.
    (See the Gigabyte BIOS description section for each version.)

    3) uninstall the Nvidia GPU driver using DDU (display driver uninstaller)
    4) re-install the Nvidia GPU driver from the Nvidia website
    5) make sure that you check the clean install box and if available install the physx driver.

    Display Driver Uninstaller Download version 18.0.1.5 (or newer version if available)
    Official Display Driver Uninstaller DDU Download

    Display Driver Uninstaller: How to use - Windows 7 Help Forums
    Display Driver Uninstaller: How to use - Windows 7 Help Forums

    Download Drivers | NVIDIA
    Download Drivers | NVIDIA


    6) After upgrading the BIOS and GPU drivers please indicate whether there is or is not a change in the frequency of BSOD.

    7) Post a share link for the latest memory.dmp if the file size is < 1.5 GB

    Code:
    Crash dump found at C:\Windows\MEMORY.DMP
    Creation date: 10/06/2019 15:01:14
    Size on disk: 807 MB


    8) Open administrative command prompt and type or copy and paste:
    9) sfc /scannow
    10) dism /online /cleanup-image /scanhealth
    11) dism /online /cleanup-image /restorehealth
    12) sfc /scannow
    13) chkdsk /scan
    14) wmic recoveros set autoreboot = false
    15) wmic recoveros set DebugInfoType = 7

    16) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    17) Make sure that there is no over clocking while troubleshooting.


    18) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    19) If the computer has Ccleaner (do not install the software if it is not already installed) > click windows tab > scroll down to system and advanced > post an image into the thread

    20) Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:
    Speccy - Free Download - Piriform: Speccy - System Information - Free
    Download Speccy | Find your computer specs, free!
    Download Speccy | Find your computer specs, free!
    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID
    HWMONITOR | Softwares | CPUID
    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer
    SpeedFan - Access temperature sensor in your computer


    21) Run Memtest86 version 8.2 (or newer version if available) for four passes.
    Repeat the test so that eight passes are performed.
    MemTest86 - Official Site of the x86 Memory Testing Tool
    Use a camera or smart phone camera to take pictures and post images into the thread.
    In case there are any problems uploading images use share links (one drive, drop box, or google drive)
    Memtest86 has a feature to produce a text report.
    Please post this in addition to the images.


    22) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    23) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    http://www.seagate.com/support/downl...ls-win-master/
    http://knowledge.seagate.com/article...S/FAQ/202435en

    24) Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:
    FurMark - GPU Stress Test
    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.
    a) Record the maximum temperature and post the maximum temperature into the thread.
    b) Record the test duration and post the uninterrupted test duration into the thread.
    c) Aim for testing 1 hour.
    d) Use the Microsoft snipping tool to post images into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10

    25) All of these tests should be done with the bios reset and no over clocking.

    26) For each of the above tests please record maximum temperatures.

    27) And please make sure that you use the Microsoft snipping tool to post images of each into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
    Take Screenshot in Windows 10

    28) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    29) Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    https://www.sevenforums.com/tutorial...tem-specs.html

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)



    Code:
    Name	NVIDIA GeForce GTX 1050
    PNP Device ID	PCI\VEN_10DE&DEV_1C81&SUBSYS_37471458&REV_A1\4&1C3D25BB&0&0019
    Adapter Type	GeForce GTX 1050, NVIDIA compatible
    Adapter Description	NVIDIA GeForce GTX 1050
    Adapter RAM	(2,147,483,648) bytes
    Installed Drivers	C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll
    Driver Version	24.21.13.9924
    INF File	oem13.inf (Section102 section)
    Color Planes	Not Available
    Color Table Entries	4294967296
    Resolution	1920 x 1080 x 60 hertz
    Bits/Pixel	32
    Memory Address	0xF6000000-0xF6FFFFFF
    Memory Address	0xE0000000-0xEFFFFFFF
    Memory Address	0xF0000000-0xF1FFFFFF
    I/O Port	0x0000E000-0x0000E07F
    IRQ Channel	IRQ 54
    I/O Port	0x000003B0-0x000003BB
    I/O Port	0x000003C0-0x000003DF
    Memory Address	0xA0000-0xBFFFF
    Driver	C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_REF_PUBWU.INF_AMD64_8E4F37220E99138F\NVLDDMKM.SYS (24.21.13.9924, 16.42 MB (17,213,824 bytes), 2018-09-25 2:19 AM)
      My Computer


  2. Posts : 9
    Windows 10 Pro 64
    Thread Starter
       #12

    Ok, some in-depth steps and tips to use- thanks, really appreciate it. Will take some time to go through them all, will update thread once upon resolution or new developments.

    - btw memtest came back clean when I ran it a week or so ago for the 32GB I had in the system, however I was still weary which is why I've removed the two newly added 8GB sticks.

    - WorkGroup
      My Computer


  3. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    There are two companies with software that has a similar name.

    Memtest 86+ version 5.01 we use to test DDR3 RAM for 8 or more passes.
    The latest update was 09/27/2013
    DDR4 became available in 2014.

    Memtest 86 version 8.2 we use to test DDR4 RAM for 8 passes but this requires 2 tests of 4 passes each to make 8 passes.
    The free edition was changed in January 2019 to have only 4 passes.
    The pay edition can perform 8 continuous passes.
    A substantial portion of the testing can be performed overnight.
      My Computer


  4. Posts : 9
    Windows 10 Pro 64
    Thread Starter
       #14

    WorkGroup said:
    memtest came back clean when I ran it a week or so ago for the 32GB I had in the system, however I was still weary which is why I've removed the two newly added 8GB sticks.

    - WorkGroup
    Update: Have not had any BSOD since removal of the new 16GB ram from my system. So even though it SEEMS the memory sticks were the issue, is this a sure-fire way to know it was the root issue? Because its possible the motherboard or another component on the motherboard was not playing nicely with those additional two sticks and they may be fine.

    A way to find out would be to replace my current two sticks with the ones I took out, at the risk of course of causing another crash if it is the sticks that are corrupt.
      My Computer


  5. Posts : 39,972
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    Please post images of all steps / test into the thread:

    Take Screenshot in Windows 10

    How to Upload and Post Screenshots and Files at Ten Forums

    If you have a stable computer then you are set.
      My Computer


  6. Posts : 27,523
    Windows 10 Pro x64 Version 21H1
       #16

    How long did you run Memtest? It needs lots of passes.

    Is the memory matched, that is speed, voltage requirements, timings?
      My Computer


  7. Posts : 9
    Windows 10 Pro 64
    Thread Starter
       #17

    @ Caledon Ken, ran Memtest over a period of 12 hours. And yes, memory sticks were matched: timing, voltage, speed, capacity and manufacturer.

    Marking thread as Solved, seeing as I have not had one BSOD since removing the sticks. Not to say that can't rule out a defect with the memory seats in the MB, though! But moving on from this issue for now.

    Wanted to thank the contributors for all the detailed help- really appreciated!
      My Computer


  8. Posts : 27,523
    Windows 10 Pro x64 Version 21H1
       #18

    Good to hear.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:59.
Find Us




Windows 10 Forums