I have been experiencing seemingly random BSOD events when both using my PC and when it is idle for periods of time. Interestingly, I get very FEW occurrences when actually gaming on the machine though.
Logs attached. Any assistance or ideas would be great.
Things I have done:
Reloaded the PC, get more issues now
Swapped memory slots, no effect
Checked memory using standard tests, all passed
0x124s are usually caused by defective hardware it has been proven on occasion for software to be the culprit.
Repair any Corrupted Windows System Files
1. Start the Command Prompt as a administrator.
2. Within Command Prompt type Sfc /Scannow command, press Enter key.
3. Copy the C:\Windows\Logs\CBS\CBS.log file to the Desktop.
4. Attach the CBS.log file to your next post or upload the CBS.log file to PasteBin and let us have the download link.
Important Recommended Steps
• Update all installed applications
• Uninstall currently installed device drivers and then install latest version of the devices drivers.
• Install all of the Windows important updates.
• If you are overclocking (pushing the components beyond their design)
you should revert to default at least until the crashing is solved.
If you don't know what it is you probably are not overclocking.
• Use SpeedFan to monitor temperatures in computers, overheating can cause BSOD.
• Use Memtest86+ disc to check system memory's (RAM's) for errors.
• Use HDD Diagnostic Tool to check SMART health report of the hard disk drive (HDD).
• Use Prime95 to stress test your CPU
• Use 3DMark to stress test your GPU
Click the Url links for the website to follow instructions on how to do hardware diagnostics:
- Hardware Diagnostics
- Hardware Stripdown Troubleshooting
Uninstall Corsair iCUE (or update if needed)
Non Overclocked system0x124s are usually caused by defective hardware it has been proven on occasion for software to be the culprit.
Repair any Corrupted Windows System Files
1. Start the Command Prompt as a administrator.
2. Within Command Prompt type Sfc /Scannow command, press Enter key.
3. Copy the C:\Windows\Logs\CBS\CBS.log file to the Desktop.
4. Attach the CBS.log file to your next post or upload the CBS.log file to PasteBin and let us have the download link.
Important Recommended Steps
• Update all installed applications
• Uninstall currently installed device drivers and then install latest version of the devices drivers.
• Install all of the Windows important updates.
• If you are overclocking (pushing the components beyond their design)
you should revert to default at least until the crashing is solved.
If you don't know what it is you probably are not overclocking.
• Use SpeedFan to monitor temperatures in computers, overheating can cause BSOD.
• Use Memtest86+ disc to check system memory's (RAM's) for errors.
• Use HDD Diagnostic Tool to check SMART health report of the hard disk drive (HDD).
• Use Prime95 to stress test your CPU
• Use 3DMark to stress test your GPU
Click the Url links for the website to follow instructions on how to do hardware diagnostics:
- Hardware Diagnostics
- Hardware Stripdown Troubleshooting
Temps normally range at idle 30 - 35 degrees. Under use, low 50s to maybe 60.
CBS.log attached
• Use Memtest86+ disc to check system memory's (RAM's) for errors.
DIMM1 XMP off - PASSED
DIMM1 XMP off - PASSED
DIMM1 + DIMM2 XMP off - PASSED
DIMM1 + DIMM2 XMP on - FAILED (Test #7 block move - 32 errors)
DIMM1 XMP on - PASSED
DIMM2 XMP on - FAILED (Test #7 block move - 32 errors)
Removed DIMM2 for further tests (now operating on 8G ram)
• Use HDD Diagnostic Tool to check SMART health report of the hard disk drive (HDD).
SeaTools reports passed for HDD and SSDs
• Use Prime95 to stress test your CPU
Stress test ran no errors for 17 minutes which CPU reached 90 degrees and I manually shut the test down to prevent any damage to the system. My understanding is 85+ is bad for extended periods of time.
• Use 3DMark to stress test your GPU
98.3% passed (3dmark results attached.)
Last edited by jlong05; 26 Sep 2019 at 16:35.
When Memtest86+ gives FAILED error message then you have a faulty RAM module that you need to replace.
BSoD is cause by faulty RAM module replacing it will resolve the BSoD issue.
Can you also execute following command.
Code:Dism /Online /Cleanup-image /RestoreHealth
Last edited by FreeBooter; 27 Sep 2019 at 01:09.
I have engaged Corsair on the DIMM replacement and will run without the 2nd DIMM for now to evaluate stability and any remaining BSOD issues.
Done:
C:\WINDOWS\system32>DISM /Online /Cleanup-Image /CheckHealth
Deployment Image Servicing and Management tool
Version: 10.0.18362.1
Image Version: 10.0.18362.356
No component store corruption detected.
The operation completed successfully.
C:\WINDOWS\system32>
Quote
