System Freezes ~10 Seconds At A Time Frequently Past Few Days

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  1. Posts : 21
    Windows 10 Home
       #1

    System Freezes ~10 Seconds At A Time Frequently Past Few Days


    Hello WinTen Team! Thank you for all that you do for us.

    I have read the BSOD posting instructions and my System Specs are current.

    I am finding that every few minutes and sometimes more my Win10 system is freezing completely. Seems it's about 10 seconds, sometimes more. Any playing video stops, mouse is unresponsive. Have kept an eye on Task Manager and performance tab but I don;t see the cause. I have cleared cache in Chrome, run CCleaner, Full scan with Malwarebytes paid and with Norton. Also have updated NVIDIA card to latest release driver. No Windows updates pending.
    I know I have a lot of things running, especially uploaders for my cloud data (in particular Stablebit CludDrive) but it's been fine for long time, not sure what changed.

    Log collector V2 Logs attached along with (4) files the uploader seemed to create.

    Thanks for any guidance!!
    Phil
      My Computer


  2. Posts : 35,596
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #2

    Hi, forgive the obvious questions:
    What happens
    a. if you do a clean boot
    b. in Safe Mode

    Do you see any difference?

    Thanks.
      My Computers


  3. Posts : 21
    Windows 10 Home
    Thread Starter
       #3

    I have not tried running in SAFE mode. Will give that a try...please tell me specifically what you mean by a 'clean boot'?

    dalchina said:
    Hi, forgive the obvious questions:
    What happens
    a. if you do a clean boot
    b. in Safe Mode

    Do you see any difference?

    Thanks.
      My Computer


  4. Posts : 35,596
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #4

    What is a clean boot?

    - Google is great at questions like that. Very well recognised term. = no added startups of 3rd party programs.

    Attachment 248787

    or please see the tutorial - in the Tutorial section here.


    Noted you have Nordvpn. Users have reported problems with a recent Windows update with that.
    Please see
    Cumulative Update KB4515384 Windows 10 v1903 build 18362.356 Sept. 10

    - comments following. Does anything else reported there ring bells?

    That's assuming you have build 1903.
    What is your full Windows build number?

    Settings, About or Win key + r, winver

    Antivirus/security programs
    You mention: Full scan with Malwarebytes paid and with Norton. You also have Spybot, Acronis anti ransomware..
    How many active real-time AV programs do you have running?

    Thanks.
      My Computers


  5. Posts : 17
    Windows 10
       #5

    I guess your laptop freezes for a few minutes and recovers by itself.

    It might be due to a program glitch or overheating issues. Checking the Reliability Monitor will give you more information on it.

    Type Reliability Monitor on Search and open it.

    You can see the critical application failures in the chart.

    How to Fix Acer Aspire Laptop Random Freezing Issues?
    Last edited by Perejon; 31 May 2022 at 03:59.
      My Computer


  6. Posts : 35,596
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #6

    When you do that, you will need the times at which freezing occurs to see if there is any correlation with those reports.

    That means you'll need to note a few of those times, and then see if there's a corresponding crash report.

    At present it looks as if those reports have been cleared- perhaps after running Ccleaner?
      My Computers


  7. Posts : 39,996
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    The BSOD bugchecks were 7E.
    Windows reported corruption of the drive file system on L:


    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}

    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no over clocking while troubleshooting.

    12) To ensure that there are no improper bios settings please reset the bios.

    13) Sometimes there can be failure to boot after resetting the bios.

    14) Backup the computer files to another drive or to the cloud.

    15) Make a backup image using Macrium:
    Macrium Software | Macrium Reflect Free:
    Macrium Software | Macrium Reflect Free

    16) Create a brand new restore point.
    Create System Restore Point in Windows 10

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computer’s CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow


    17) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    20) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    21) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    22) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US

    23) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    24) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10

    25) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    26) There is corruption of the drive file system on L:. This is a large capacity drive. Please allocate substantial time so that this drive is properly tested, and file corruption is fixed with file recovery

    27) Uninstall all software related to: VBoxNetLwf
    (Only if absolutely needed the software can be reinstalled during the troubleshooting)


    Code:
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 53.5 GB
    Total Space: 476.0 GB
    File System: NTFS
          Model: Samsung SSD 960 EVO 500GB
    
          Drive: E:
     Free Space: 694.2 GB
    Total Space: 953.9 GB
    File System: NTFS
          Model: Samsung SSD 960 EVO 1TB
    
          Drive: F:
     Free Space: 235.5 GB
    Total Space: 1907.6 GB
    File System: NTFS
          Model: WDC WD2003FZEX-00Z4SA0
    
          Drive: L:
     Free Space: 3132.6 GB
    Total Space: 10485.7 GB
    File System: NTFS
          Model: Covecube Virtual Disk
    
          Drive: P:
     Free Space: 2119.5 GB
    Total Space: 2861.5 GB
    File System: NTFS
          Model: WDC WD30EFRX-68EUZN0

    Code:
    9/22/2019 9:58 PM	Windows Error Reporting	Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff801551e92c0
    P4: ffffd80cd7b2f6b8
    P5: ffffd80cd7b2ef00
    P6: 10_0_18362
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\092219-11859-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-14093-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6486.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6497.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64A5.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64D5.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_3aeb3f6293e373bc64c5c9f9db89a03df5c3ed_00000000_cab_bcb2541f-e3f4-4ae9-8b04-45b6bcdc80fd
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: d7c826a4-c49f-44d0-a993-51200645cd67
    Report Status: 4
    Hashed bucket: 
    Cab Guid: 0
    9/22/2019 5:07 PM	Windows Error Reporting	Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff8027ddb92c0
    P4: ffff948ad8d976b8
    P5: ffff948ad8d96f00
    P6: 10_0_18362
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\092219-11531-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-13812-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6486.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6497.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64A5.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6514.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_259f39316682fc5555378e53d7149a58e4851f5_00000000_cab_ecd25347-7760-4486-9d4e-359d11980c3a
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 537fc8b6-7a1f-430a-a53c-c34643ce0275
    Report Status: 4
    Hashed bucket: 
    Cab Guid: 0
    9/22/2019 9:58 PM	Windows Error Reporting	Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 719dd5e0-d501-4d69-afcf-68804f256a9e
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff801551e92c0
    P4: ffffd80cd7b2f6b8
    P5: ffffd80cd7b2ef00
    P6: 10_0_18362
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\092219-11859-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-14093-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6486.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6497.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64A5.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64D5.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_3aeb3f6293e373bc64c5c9f9db89a03df5c3ed_00000000_cab_bcb2541f-e3f4-4ae9-8b04-45b6bcdc80fd
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: d7c826a4-c49f-44d0-a993-51200645cd67
    Report Status: 4
    Hashed bucket: 
    Cab Guid: 0
    9/22/2019 5:07 PM	Windows Error Reporting	Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: fa174cb5-43a4-4c1b-9cbc-019e57185415
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff8027ddb92c0
    P4: ffff948ad8d976b8
    P5: ffff948ad8d96f00
    P6: 10_0_18362
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\092219-11531-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-13812-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6486.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6497.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64A5.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6514.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_259f39316682fc5555378e53d7149a58e4851f5_00000000_cab_ecd25347-7760-4486-9d4e-359d11980c3a
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 537fc8b6-7a1f-430a-a53c-c34643ce0275
    Report Status: 4
    Hashed bucket: 
    Cab Guid: 0
      My Computer


  8. Posts : 21
    Windows 10 Home
    Thread Starter
       #8

    Thank you for your comments and suggestions.

    Windows Version is 1903 Build 18362.356

    I didn't see anything regarding NordVPN in the link to the update you posted, although a lot of it is over my head in technical detail. I have not been using NordVPN often at all, but could remove it if need be.

    As for the anti-virus and FW programs...I have both Norton Security and Malwarebytes programs active. I didn;t realize Acronis was running and will look at that. I use that just for cloning disks and imaging them etc,...

    SpyBot Search and Destroy is run from time to time to inoculate browswer vulnerablities and to scan for Rootkits missed by Norton or MB....Should I kill one or the other may be? Norton or MB? Probably should get Acronis shut down I guess if it's doing something.

    dalchina said:
    What is a clean boot?

    - Google is great at questions like that. Very well recognised term. = no added startups of 3rd party programs.

    Attachment 248787

    or please see the tutorial - in the Tutorial section here.


    Noted you have Nordvpn. Users have reported problems with a recent Windows update with that.
    Please see
    Cumulative Update KB4515384 Windows 10 v1903 build 18362.356 Sept. 10

    - comments following. Does anything else reported there ring bells?

    That's assuming you have build 1903.
    What is your full Windows build number?

    Settings, About or Win key + r, winver

    Antivirus/security programs
    You mention: Full scan with Malwarebytes paid and with Norton. You also have Spybot, Acronis anti ransomware..
    How many active real-time AV programs do you have running?

    Thanks.
    - - - Updated - - -

    Here are the results of the commands and scans you suggested in points #1 through #10 above...I will proceed to the next items as well.

    Microsoft Windows [Version 10.0.18362.356](c) 2019 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>dism /online /cleanup-image /scanhealthDeployment Image Servicing and Management toolVersion: 10.0.18362.1Image Version: 10.0.18362.356[==========================100.0%==========================] No component store corruption detected.The operation completed successfully.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.18362.1Image Version: 10.0.18362.356[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 1693184 file records processed. File verification completed. 11203 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 3605 reparse records processed. 2313376 index entries processed. Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 3605 reparse records processed.Stage 3: Examining security descriptors ...Security descriptor verification completed. 310097 data files processed.CHKDSK is verifying Usn Journal... 34162264 USN bytes processed. Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 487375019 KB total disk space. 430968244 KB in 1202732 files. 759664 KB in 310098 indexes. 0 KB in bad sectors. 1818915 KB in use by the system. 65536 KB occupied by the log file. 53828196 KB available on disk. 4096 bytes in each allocation unit. 121843754 total allocation units on disk. 13457049 allocation units available on disk.C:\WINDOWS\system32>wmic recoveros set autoreboot = falseUpdating property(s) of '\\WARPCORE\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition2"'Property(s) update successful.C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7Updating property(s) of '\\WARPCORE\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Home|C:\\WINDOWS|\\Device\\Harddisk0\\Partition2"'Property(s) update successful.C:\WINDOWS\system32>bcdedit /enum {badmemory}RAM Defects-----------identifier {badmemory}C:\WINDOWS\system32>

    zbook said:
    The BSOD bugchecks were 7E.
    Windows reported corruption of the drive file system on L:


    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /scanhealth
    4) dism /online /cleanup-image /restorehealth
    5) sfc /scannow
    6) chkdsk /scan
    7) wmic recoveros set autoreboot = false
    8) wmic recoveros set DebugInfoType = 7
    9) bcdedit /enum {badmemory}

    10) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    11) Make sure that there is no over clocking while troubleshooting.

    12) To ensure that there are no improper bios settings please reset the bios.

    13) Sometimes there can be failure to boot after resetting the bios.

    14) Backup the computer files to another drive or to the cloud.

    15) Make a backup image using Macrium:
    Macrium Software | Macrium Reflect Free:
    Macrium Software | Macrium Reflect Free

    16) Create a brand new restore point.
    Create System Restore Point in Windows 10

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computer’s CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow


    17) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings

    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery window into the thread

    b) > on the advanced tab under performance > click on settings > on the performance options window > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory window into the thread

    20) Open Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    21) Run HD Tune (free version) (all drives)
    HD Tune website
    Post images into the thread for results on these tabs:
    a) Health
    b) Benchmark
    c) Full error scan


    22) Run Sea Tools for Windows
    long generic test
    Post an image of the test result into the thread
    SeaTools for Windows |
    Seagate

    How to use SeaTools for Windows | Seagate Support US

    23) Open administrative command prompt and type or copy and paste:
    chkdsk /r /v
    This may take hours to run so plan to run overnight.
    Run on all drives using the syntax: chkdsk /r /v C: or chkdsk /r /v D: changing the drive letter to the applicable drive.

    C:\Windows\system32>chkdsk /r /v
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot


    24) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste into notepad > save to desktop > post into the thread using one drive or drop box share link:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10

    25) For any BSOD:

    a) run the V2 log collector to collect new log files

    b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
    > if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive

    26) There is corruption of the drive file system on L:. This is a large capacity drive. Please allocate substantial time so that this drive is properly tested, and file corruption is fixed with file recovery

    27) Uninstall all software related to: VBoxNetLwf
    (Only if absolutely needed the software can be reinstalled during the troubleshooting)


    Code:
    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 53.5 GB
    Total Space: 476.0 GB
    File System: NTFS
          Model: Samsung SSD 960 EVO 500GB
    
          Drive: E:
     Free Space: 694.2 GB
    Total Space: 953.9 GB
    File System: NTFS
          Model: Samsung SSD 960 EVO 1TB
    
          Drive: F:
     Free Space: 235.5 GB
    Total Space: 1907.6 GB
    File System: NTFS
          Model: WDC WD2003FZEX-00Z4SA0
    
          Drive: L:
     Free Space: 3132.6 GB
    Total Space: 10485.7 GB
    File System: NTFS
          Model: Covecube Virtual Disk
    
          Drive: P:
     Free Space: 2119.5 GB
    Total Space: 2861.5 GB
    File System: NTFS
          Model: WDC WD30EFRX-68EUZN0

    Code:
    9/22/2019 9:58 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff801551e92c0
    P4: ffffd80cd7b2f6b8
    P5: ffffd80cd7b2ef00
    P6: 10_0_18362
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\092219-11859-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-14093-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6486.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6497.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64A5.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64D5.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_3aeb3f6293e373bc64c5c9f9db89a03df5c3ed_00000000_cab_bcb2541f-e3f4-4ae9-8b04-45b6bcdc80fd
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: d7c826a4-c49f-44d0-a993-51200645cd67
    Report Status: 4
    Hashed bucket: 
    Cab Guid: 0
    9/22/2019 5:07 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff8027ddb92c0
    P4: ffff948ad8d976b8
    P5: ffff948ad8d96f00
    P6: 10_0_18362
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\092219-11531-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-13812-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6486.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6497.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64A5.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6514.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_259f39316682fc5555378e53d7149a58e4851f5_00000000_cab_ecd25347-7760-4486-9d4e-359d11980c3a
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 537fc8b6-7a1f-430a-a53c-c34643ce0275
    Report Status: 4
    Hashed bucket: 
    Cab Guid: 0
    9/22/2019 9:58 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 719dd5e0-d501-4d69-afcf-68804f256a9e
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff801551e92c0
    P4: ffffd80cd7b2f6b8
    P5: ffffd80cd7b2ef00
    P6: 10_0_18362
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\092219-11859-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-14093-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6486.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6497.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64A5.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64D5.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_3aeb3f6293e373bc64c5c9f9db89a03df5c3ed_00000000_cab_bcb2541f-e3f4-4ae9-8b04-45b6bcdc80fd
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: d7c826a4-c49f-44d0-a993-51200645cd67
    Report Status: 4
    Hashed bucket: 
    Cab Guid: 0
    9/22/2019 5:07 PM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: fa174cb5-43a4-4c1b-9cbc-019e57185415
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff8027ddb92c0
    P4: ffff948ad8d976b8
    P5: ffff948ad8d96f00
    P6: 10_0_18362
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\092219-11531-01.dmp
    \\?\C:\WINDOWS\TEMP\WER-13812-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6486.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6497.tmp.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER64A5.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6514.tmp.txt
    
    These files may be available here:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_259f39316682fc5555378e53d7149a58e4851f5_00000000_cab_ecd25347-7760-4486-9d4e-359d11980c3a
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 537fc8b6-7a1f-430a-a53c-c34643ce0275
    Report Status: 4
    Hashed bucket: 
    Cab Guid: 0
      My Computer


  9. Posts : 39,996
    windows 10 professional version 1607 build 14393.969 64 bit
       #9

    1)For the Samsung drives run this additional software test:

    Samsung Magician Software | Samsung V-NAND SSD | Samsung Semiconductor Global Website

    2) Run HD Sentinel: (free or trial edition) (all drives)
    Hard Disk Sentinel - HDD health and temperature monitoring
    Hard Disk Sentinel - HDD health and temperature monitoring
    Post images of each of these tabs into the thread:
    Overview tab
    Temperature
    SMART
    Disk performance

    3) With an Acronis image the new Macrium image can be skipped.
    Alternatively you can test drive the software:
    Backup and Restore with Macrium Reflect


    4) There were no dump files collected by the log collector.
    Windows frequently deletes dump files.
    Also Ccleaner can delete dump files.
    The settings will be checked with the posting of images.
    After any BSOD immediately run V2 and save memory.dmp.


    Code:
    Event[5670]:
      Log Name: System
      Source: Ntfs
      Date: 2019-09-25T01:56:28.629
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Warpcore
      Description: 
    A corruption was discovered in the file system structure on volume L:.
    
    A corruption was found in a file system index structure.  The file reference number is 0x10000000845f7.  The name of the file is "\Download Archive\Fisheye Hemi".  The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".
      My Computer


  10. Posts : 21
    Windows 10 Home
    Thread Starter
       #10

    The Samsung Magician sw doesn't seem to support the 960 EVO drives I have installed...I even went to their dedicated page for that particular SSD and downloaded Magician and installed and ran it...

    Attachment 248803

    Here are the screens from the HDS tests.

    Attachment 248804
    Attachment 248806
    Attachment 248807

    zbook said:
    1)For the Samsung drives run this additional software test:

    Samsung Magician Software | Samsung V-NAND SSD | Samsung Semiconductor Global Website

    2) Run HD Sentinel: (free or trial edition) (all drives)
    Hard Disk Sentinel - HDD health and temperature monitoring
    Hard Disk Sentinel - HDD health and temperature monitoring
    Post images of each of these tabs into the thread:
    Overview tab
    Temperature
    SMART
    Disk performance

    3) With an Acronis image the new Macrium image can be skipped.
    Alternatively you can test drive the software:
    Backup and Restore with Macrium Reflect


    4) There were no dump files collected by the log collector.
    Windows frequently deletes dump files.
    Also Ccleaner can delete dump files.
    The settings will be checked with the posting of images.
    After any BSOD immediately run V2 and save memory.dmp.


    Code:
    Event[5670]:
      Log Name: System
      Source: Ntfs
      Date: 2019-09-25T01:56:28.629
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Warpcore
      Description: 
    A corruption was discovered in the file system structure on volume L:.
    
    A corruption was found in a file system index structure.  The file reference number is 0x10000000845f7.  The name of the file is "\Download Archive\Fisheye Hemi".  The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".
      My Computer


 

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