Need Helping Fixing BSODs/Crashes

Page 2 of 4 FirstFirst 1234 LastLast

  1. Posts : 13
    Windows 10 Pro
    Thread Starter
       #11

    zbook said:
    If there are 3 crashes upload 3 V2.
    Please upload a new V2 with each new crash.
    It will collect the mini dumps and new files.
    You posted only the mini dump in post #3
    Alright thanks for the clarification I was under the impression the log collector was a one time thing, but I understand whats it is for now.

    New log collector:
    Dropbox - DESKTOP-A42658D-(2019-09-23_15-03-07).zip - Simplify your life
      My Computer


  2. Posts : 39,971
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    Please post a share link using one drive, drop box, google drive, or amazon for: c:\windows\memory.dmp

    Code:
    Crash dump found at C:\Windows\MEMORY.DMP
    Creation date: 09/23/2019 14:03:53
    Size on disk: 915 MB
      My Computer


  3. Posts : 39,971
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    Was this step performed in post #2?

    Code:
    Your motherboard has built in graphics - so please:
    - uninstall the nVidia software
    - shut the system down and (using good anti-static precautions) physically remove the nVidia video card from the system
    - connect the video display to the onboard Intel graphics card
    - test (temporarily) with only the Intel graphics.

    The log collector displayed:

    Code:
    Name                    : NVIDIA GeForce RTX 2070
    DeviceID                : VideoController1
    PNPDeviceID             : PCI\VEN_10DE&DEV_1F07&SUBSYS_86711043&REV_A1\4&2D78AB8F&0&0008
    VideoProcessor          : GeForce RTX 2070
    CurrentRefreshRate      : 144
    VideoModeDescription    : 1920 x 1080 x 4294967296 colors
    AdapterRAM              : 4293918720
    DriverVersion           : 26.21.14.3630
    InfFilename             : oem12.inf
    InstalledDisplayDrivers : C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll
    InstallDate             : 
    DriverDate              : 9/4/2019 8:00:00 PM
    Status                  : OK
    StatusInfo              : 
    LastErrorCode           : 
    ErrorDescription        :
    Code:
    ---------------
    Display Devices
    ---------------
               Card name: NVIDIA GeForce RTX 2070
            Manufacturer: NVIDIA
               Chip type: GeForce RTX 2070
                DAC type: Integrated RAMDAC
             Device Type: Full Device (POST)
              Device Key: Enum\PCI\VEN_10DE&DEV_1F07&SUBSYS_86711043&REV_A1
           Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
     Device Problem Code: No Problem
     Driver Problem Code: Unknown
          Display Memory: 16182 MB
        Dedicated Memory: 8031 MB
           Shared Memory: 8151 MB
            Current Mode: 1920 x 1080 (32 bit) (144Hz)
             HDR Support: Not Supported
        Display Topology: Internal
     Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
         Color Primaries: Red(0.650391,0.329102), Green(0.331055,0.622070), Blue(0.151367,0.052734), White Point(0.313477,0.329102)
       Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
            Monitor Name: Generic PnP Monitor
           Monitor Model: VG248
              Monitor Id: ACI24A4
             Native Mode: 1920 x 1080(p) (60.000Hz)
             Output Type: Displayport External
    Monitor Capabilities: HDR Not Supported
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
          Advanced Color: Not Supported
             Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll
     Driver File Version: 26.21.0014.3630 (English)
          Driver Version: 26.21.14.3630
             DDI Version: 12
          Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
            Driver Model: WDDM 2.6
     Graphics Preemption: Pixel
      Compute Preemption: Dispatch
                Miracast: Not Supported by Graphics driver
          Detachable GPU: No
     Hybrid Graphics GPU: Not Supported
          Power P-states: Not Supported
          Virtualization: Paravirtualization 
              Block List: No Blocks
      Catalog Attributes: Universal:False Declarative:True 
       Driver Attributes: Final Retail
        Driver Date/Size: 9/4/2019 8:00:00 PM, 961896 bytes
             WHQL Logo'd: n/a
         WHQL Date Stamp: n/a
       Device Identifier: {D7B71E3E-5C47-11CF-DD7D-7FA61BC2D735}
               Vendor ID: 0x10DE
               Device ID: 0x1F07
               SubSys ID: 0x86711043
             Revision ID: 0x00A1
      Driver Strong Name: oem12.inf:0f066de317b73331:Section001:26.21.14.3630:pci\ven_10de&dev_1f07
          Rank Of Driver: 00CF2001
             Video Accel: 
             DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2  
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
            D3D9 Overlay: Supported
                 DXVA-HD: Supported
            DDraw Status: Enabled
              D3D Status: Enabled
              AGP Status: Enabled
           MPO MaxPlanes: 1
                MPO Caps: Not Supported
             MPO Stretch: Not Supported
         MPO Media Hints: Not Supported
             MPO Formats: Not Supported
        PanelFitter Caps: Not Supported
     PanelFitter Stretch: Not Supported
      My Computer


  4. Posts : 1,479
    Windows 8.1 Enterprise x64
       #14

    @zbook
    OP checked the operation of the system on the graphics card built into the motherboard and there it was the same which proves one of the crash dumps where the Intel graphics driver was loaded
      My Computer


  5. Posts : 13
    Windows 10 Pro
    Thread Starter
       #15

    zbook said:
    Was this step performed in post #2?

    Code:
    Your motherboard has built in graphics - so please:
    - uninstall the nVidia software
    - shut the system down and (using good anti-static precautions) physically remove the nVidia video card from the system
    - connect the video display to the onboard Intel graphics card
    - test (temporarily) with only the Intel graphics.

    The log collector displayed:

    Code:
    Name                    : NVIDIA GeForce RTX 2070
    DeviceID                : VideoController1
    PNPDeviceID             : PCI\VEN_10DE&DEV_1F07&SUBSYS_86711043&REV_A1\4&2D78AB8F&0&0008
    VideoProcessor          : GeForce RTX 2070
    CurrentRefreshRate      : 144
    VideoModeDescription    : 1920 x 1080 x 4294967296 colors
    AdapterRAM              : 4293918720
    DriverVersion           : 26.21.14.3630
    InfFilename             : oem12.inf
    InstalledDisplayDrivers : C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll
    InstallDate             : 
    DriverDate              : 9/4/2019 8:00:00 PM
    Status                  : OK
    StatusInfo              : 
    LastErrorCode           : 
    ErrorDescription        :
    Code:
    ---------------
    Display Devices
    ---------------
               Card name: NVIDIA GeForce RTX 2070
            Manufacturer: NVIDIA
               Chip type: GeForce RTX 2070
                DAC type: Integrated RAMDAC
             Device Type: Full Device (POST)
              Device Key: Enum\PCI\VEN_10DE&DEV_1F07&SUBSYS_86711043&REV_A1
           Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
     Device Problem Code: No Problem
     Driver Problem Code: Unknown
          Display Memory: 16182 MB
        Dedicated Memory: 8031 MB
           Shared Memory: 8151 MB
            Current Mode: 1920 x 1080 (32 bit) (144Hz)
             HDR Support: Not Supported
        Display Topology: Internal
     Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
         Color Primaries: Red(0.650391,0.329102), Green(0.331055,0.622070), Blue(0.151367,0.052734), White Point(0.313477,0.329102)
       Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
            Monitor Name: Generic PnP Monitor
           Monitor Model: VG248
              Monitor Id: ACI24A4
             Native Mode: 1920 x 1080(p) (60.000Hz)
             Output Type: Displayport External
    Monitor Capabilities: HDR Not Supported
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
          Advanced Color: Not Supported
             Driver Name: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_22f76d3b12d7bde2\nvldumdx.dll
     Driver File Version: 26.21.0014.3630 (English)
          Driver Version: 26.21.14.3630
             DDI Version: 12
          Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
            Driver Model: WDDM 2.6
     Graphics Preemption: Pixel
      Compute Preemption: Dispatch
                Miracast: Not Supported by Graphics driver
          Detachable GPU: No
     Hybrid Graphics GPU: Not Supported
          Power P-states: Not Supported
          Virtualization: Paravirtualization 
              Block List: No Blocks
      Catalog Attributes: Universal:False Declarative:True 
       Driver Attributes: Final Retail
        Driver Date/Size: 9/4/2019 8:00:00 PM, 961896 bytes
             WHQL Logo'd: n/a
         WHQL Date Stamp: n/a
       Device Identifier: {D7B71E3E-5C47-11CF-DD7D-7FA61BC2D735}
               Vendor ID: 0x10DE
               Device ID: 0x1F07
               SubSys ID: 0x86711043
             Revision ID: 0x00A1
      Driver Strong Name: oem12.inf:0f066de317b73331:Section001:26.21.14.3630:pci\ven_10de&dev_1f07
          Rank Of Driver: 00CF2001
             Video Accel: 
             DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeVC1_D2010  DXVA2_ModeVC1_VLD  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10  DXVA2_ModeMPEG4pt2_VLD_Simple  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2  
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive 
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY 
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch 
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
            D3D9 Overlay: Supported
                 DXVA-HD: Supported
            DDraw Status: Enabled
              D3D Status: Enabled
              AGP Status: Enabled
           MPO MaxPlanes: 1
                MPO Caps: Not Supported
             MPO Stretch: Not Supported
         MPO Media Hints: Not Supported
             MPO Formats: Not Supported
        PanelFitter Caps: Not Supported
     PanelFitter Stretch: Not Supported
    Yeah I used DDU to uninstall everything GPU related then removed the graphics card and ran the log collector again. I guess maybe I uploaded the wrong one? I'll upload a fresh one with the Memory.dmp once it finishes uploading.

    - - - Updated - - -

    Memory.dmp :
    Dropbox - MEMORY.DMP - Simplify your life

    New Log Collector:
    Dropbox - DESKTOP-A42658D-(2019-09-23_15-23-54).zip - Simplify your life
      My Computer


  6. Posts : 39,971
    windows 10 professional version 1607 build 14393.969 64 bit
       #16

    Yes the new V2 was without Nvidia and with IGFX or Igdkmd.
    This is what was needed for confirmation.

    Code:
    igfx	igfx	c:\windows\system32\driverstore\filerepository\iigd_dch.inf_amd64_9915c06ba61501b1\igdkmd64.sys	Kernel Driver	Yes	Manual	Running	OK	Ignore	No	Yes
    Code:
    Name	Intel(R) UHD Graphics 630
    PNP Device ID	PCI\VEN_8086&DEV_3E92&SUBSYS_86941043&REV_00\3&11583659&0&10
    Adapter Type	Intel(R) UHD Graphics Family, Intel Corporation compatible
    Adapter Description	Intel(R) UHD Graphics 630
    Adapter RAM	1.00 GB (1,073,741,824 bytes)
    Installed Drivers	C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igd12umd64.dll
    Driver Version	26.20.100.7158
    INF File	oem43.inf (iCFL_w10_DS section)
    Color Planes	Not Available
    Color Table Entries	4294967296
    Resolution	1920 x 1080 x 59 hertz
    Bits/Pixel	32
    Memory Address	0xA0000000-0xA0FFFFFF
    Memory Address	0x90000000-0xDFFFFFFF
    I/O Port	0x00003000-0x0000303F
    IRQ Channel	IRQ 4294967278
    Driver	C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_9915C06BA61501B1\IGDKMD64.SYS (26.20.100.7158, 19.60 MB (20,553,784 bytes), 8/29/2019 11:51 PM)
    Code:
    ---------------
    Display Devices
    ---------------
               Card name: Intel(R) UHD Graphics 630
            Manufacturer: Intel Corporation
               Chip type: Intel(R) UHD Graphics Family
                DAC type: Internal
             Device Type: Full Device (POST)
              Device Key: Enum\PCI\VEN_8086&DEV_3E92&SUBSYS_86941043&REV_00
           Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
     Device Problem Code: No Problem
     Driver Problem Code: Unknown
          Display Memory: 8243 MB
        Dedicated Memory: 128 MB
           Shared Memory: 8115 MB
            Current Mode: 1920 x 1080 (32 bit) (59Hz)
             HDR Support: Not Supported
        Display Topology: Internal
     Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
         Color Primaries: Red(0.650391,0.329102), Green(0.331055,0.622070), Blue(0.151367,0.052734), White Point(0.313477,0.329102)
       Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
            Monitor Name: Generic PnP Monitor
           Monitor Model: VG248
              Monitor Id: ACI24A5
             Native Mode: 1920 x 1080(p) (60.000Hz)
             Output Type: HDMI
    Monitor Capabilities: HDR Not Supported
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
          Advanced Color: Not Supported
             Driver Name: C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igd12umd64.dll
     Driver File Version: 26.20.0100.7158 (English)
          Driver Version: 26.20.100.7158
             DDI Version: 12
          Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
            Driver Model: WDDM 2.6
     Graphics Preemption: Triangle
      Compute Preemption: Thread
                Miracast: Supported
          Detachable GPU: No
     Hybrid Graphics GPU: Integrated
          Power P-states: Not Supported
          Virtualization: Paravirtualization 
              Block List: No Blocks
      Catalog Attributes: Universal:False Declarative:True 
       Driver Attributes: Final Retail
        Driver Date/Size: 8/22/2019 8:00:00 PM, 1832208 bytes
             WHQL Logo'd: n/a
         WHQL Date Stamp: n/a
       Device Identifier: {D7B78E66-7DD2-11CF-0568-F0A6BBC2D735}
               Vendor ID: 0x8086
               Device ID: 0x3E92
               SubSys ID: 0x86941043
             Revision ID: 0x0000
      Driver Strong Name: oem43.inf:5f63e5340f714335:iCFL_w10_DS:26.20.100.7158:PCI\VEN_8086&DEV_3E92
          Rank Of Driver: 00CF2001
             Video Accel: 
             DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeVC1_D2010  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_Multiview_NoFGT  DXVA2_ModeVP8_VLD  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2
    Code:
    igfx         igfx                   igfx                   Kernel        Manual     Running    OK         TRUE        FALSE        12,288            7,163,904   0          8/23/2019 11:34:11 AM  C:\Windows\system32\DriverStore\FileRepository\i 8,192
      My Computer


  7. Posts : 13
    Windows 10 Pro
    Thread Starter
       #17

    zbook said:
    Yes the new V2 was without Nvidia and with IGFX or Igdkmd.
    This is what was needed for confirmation.

    Code:
    igfx	igfx	c:\windows\system32\driverstore\filerepository\iigd_dch.inf_amd64_9915c06ba61501b1\igdkmd64.sys	Kernel Driver	Yes	Manual	Running	OK	Ignore	No	Yes
    Code:
    Name	Intel(R) UHD Graphics 630
    PNP Device ID	PCI\VEN_8086&DEV_3E92&SUBSYS_86941043&REV_00\3&11583659&0&10
    Adapter Type	Intel(R) UHD Graphics Family, Intel Corporation compatible
    Adapter Description	Intel(R) UHD Graphics 630
    Adapter RAM	1.00 GB (1,073,741,824 bytes)
    Installed Drivers	C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igd12umd64.dll
    Driver Version	26.20.100.7158
    INF File	oem43.inf (iCFL_w10_DS section)
    Color Planes	Not Available
    Color Table Entries	4294967296
    Resolution	1920 x 1080 x 59 hertz
    Bits/Pixel	32
    Memory Address	0xA0000000-0xA0FFFFFF
    Memory Address	0x90000000-0xDFFFFFFF
    I/O Port	0x00003000-0x0000303F
    IRQ Channel	IRQ 4294967278
    Driver	C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\IIGD_DCH.INF_AMD64_9915C06BA61501B1\IGDKMD64.SYS (26.20.100.7158, 19.60 MB (20,553,784 bytes), 8/29/2019 11:51 PM)
    Code:
    ---------------
    Display Devices
    ---------------
               Card name: Intel(R) UHD Graphics 630
            Manufacturer: Intel Corporation
               Chip type: Intel(R) UHD Graphics Family
                DAC type: Internal
             Device Type: Full Device (POST)
              Device Key: Enum\PCI\VEN_8086&DEV_3E92&SUBSYS_86941043&REV_00
           Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER] 
     Device Problem Code: No Problem
     Driver Problem Code: Unknown
          Display Memory: 8243 MB
        Dedicated Memory: 128 MB
           Shared Memory: 8115 MB
            Current Mode: 1920 x 1080 (32 bit) (59Hz)
             HDR Support: Not Supported
        Display Topology: Internal
     Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
         Color Primaries: Red(0.650391,0.329102), Green(0.331055,0.622070), Blue(0.151367,0.052734), White Point(0.313477,0.329102)
       Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
            Monitor Name: Generic PnP Monitor
           Monitor Model: VG248
              Monitor Id: ACI24A5
             Native Mode: 1920 x 1080(p) (60.000Hz)
             Output Type: HDMI
    Monitor Capabilities: HDR Not Supported
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
          Advanced Color: Not Supported
             Driver Name: C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_9915c06ba61501b1\igd12umd64.dll
     Driver File Version: 26.20.0100.7158 (English)
          Driver Version: 26.20.100.7158
             DDI Version: 12
          Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
            Driver Model: WDDM 2.6
     Graphics Preemption: Triangle
      Compute Preemption: Thread
                Miracast: Supported
          Detachable GPU: No
     Hybrid Graphics GPU: Integrated
          Power P-states: Not Supported
          Virtualization: Paravirtualization 
              Block List: No Blocks
      Catalog Attributes: Universal:False Declarative:True 
       Driver Attributes: Final Retail
        Driver Date/Size: 8/22/2019 8:00:00 PM, 1832208 bytes
             WHQL Logo'd: n/a
         WHQL Date Stamp: n/a
       Device Identifier: {D7B78E66-7DD2-11CF-0568-F0A6BBC2D735}
               Vendor ID: 0x8086
               Device ID: 0x3E92
               SubSys ID: 0x86941043
             Revision ID: 0x0000
      Driver Strong Name: oem43.inf:5f63e5340f714335:iCFL_w10_DS:26.20.100.7158:PCI\VEN_8086&DEV_3E92
          Rank Of Driver: 00CF2001
             Video Accel: 
             DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeVC1_D2010  DXVA2_ModeWMV9_IDCT  DXVA2_ModeVC1_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeH264_VLD_Multiview_NoFGT  DXVA2_ModeVP8_VLD  DXVA2_ModeHEVC_VLD_Main  DXVA2_ModeHEVC_VLD_Main10  DXVA2_ModeVP9_VLD_Profile0  DXVA2_ModeVP9_VLD_10bit_Profile2
    Code:
    igfx         igfx                   igfx                   Kernel        Manual     Running    OK         TRUE        FALSE        12,288            7,163,904   0          8/23/2019 11:34:11 AM  C:\Windows\system32\DriverStore\FileRepository\i 8,192

    So is anything else needed from me before continuing? Memory.dmp and newer Log collector (although it should be the same as the most recent) were added to Post #15

    - - - Updated - - -

    Also, am I good to put my GPU back into the PC or should I wait?
      My Computer


  8. Posts : 39,971
    windows 10 professional version 1607 build 14393.969 64 bit
       #18

    Please remove 1 RAM module, use only iGPU, uninstall Malwarebytes and place the computer in safe mode.
    For safe mode there are three options: safe mode, safe mode with command prompt and safe mode with networking.
    If possible use cat5e/ethernet and turn off wireless.

    Boot into Safe Mode on Windows 10

    Report into the thread if there are any BSOD while in safe mode.
    Plan to use safe mode for one week to optimize the testing period.
      My Computer


  9. Posts : 1,479
    Windows 8.1 Enterprise x64
       #19

    @Auztin
    Have you done what I asked you before and enabled this Driver Verifier? Much faster we will reach the real cause of the problem
      My Computer


  10. Posts : 13
    Windows 10 Pro
    Thread Starter
       #20

    MrPepka said:
    @Auztin
    Have you done what I asked you before and enabled this Driver Verifier? Much faster we will reach the real cause of the problem
    I enabled it just now, still using the onboard graphics. Am I able to reinstall my GPU or should I wait? Also do I just upload another Log Collector after it crashes now that I have the Verifier running?

    - - - Updated - - -
    @MrPepka

    So it finally crashed with Verifier running after a little less than 2 hours, which is odd as it usually crashes within 10-20min sometimes even less, but anyways heres the new Log Collector file:
    Dropbox - DESKTOP-A42658D-(2019-09-23_18-39-07).zip - Simplify your life
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:05.
Find Us




Windows 10 Forums