Windows 10 BSOD, multiple errors


  1. Posts : 1
    Windows 10
       #1

    Windows 10 BSOD, multiple errors


    My PC seems to bluescreen every few days at random. Usually if I leave it at the desktop, or even leave it on the browser and don't touch it for a period of time. I ran MemTest86 4 passes, no memory issues, although from what I have read about, seems bad RAM causes it. Any ideas what might be causing it? Also all drivers are up to date. The system never crashes when I am playing games though. Been dealing with BSOD issues ever since I reinstalled Windows on my new SSD last month. Ran perfectly fine on my old Samsung SSD, never had crashes.

    Attached is copy of the minidumps: Filebin :: bin q902j4u2szxu4y1q

    I also used the V2 log collector, which is attached.


    PC Specs are as follow:

    Asus X370 Crosshair VI Hero

    Ryzen 3700X

    EVGA SuperNOVA 750 G+

    Crucial 1TB MX500

    Crucial Ballistix Sport 16gb 3200 DDR4

    MSI R9 290 Gaming 4G
      My Computer


  2. Posts : 392
    W10
       #2

    9 different types of kernel error codes (out of 20 kernel errors) in the Error Report folder
    Suggestive of a hardware issue (includes compatibility and low-level driver issues).

    Have you checked for updates on the firmware for your Crucial 1TB MX500 SSD?

    5 memory dumps in the uploaded reports.
    Analysis reveals 4 different BSOD error codes (from debugging the dumps):
    - 2 STOP 0xA
    - 1 STOP 0x6
    - 1 STOP 0x1
    - 1 STOP 0x133
    Again - Suggestive of a hardware issue (includes compatibility and low-level driver issues).

    This driver dates from 2016, and in the past was known to cause BSOD's on some systems.
    Please uninstall:
    - Riva Tuner
    - MSI Afterburner
    Both of these programs use this driver.

    Please be sure to check for updates for your AMD software/drivers also (one of them is older - but it may just be because it's deemed OK by AMD)

    Beyond that, I'd suggest starting with these free hardware diagnostics:
    1) Memtest86 (not 86+): MemTest86 - Official Site of the x86 Memory Testing ToolNo need to redo this test.

    2) SeaGate SeaTools for Windows (test ALL hard drives - HDD/SSD/USB/etc): How to use SeaTools for Windows | Seagate Support US

    I also suggest the free version of HDTune on SSD's (Scroll down to HD Tune - NOT HD Tune Pro: HD Tune website

    3) Intel Processor Diagnostic Tool: Download Intel(R) Processor Diagnostic Tool
    Disregard if not using an Intel processor
    N/A for AMD processors

    4) Furmark stress test for GPU: FurMark > Downloads
    Read the instructions carefully and watch your system when testing.
    If it starts spitting out problems and you can't shut it down - simply turn the system off/unplug it from the wall

    5) OCCT: OCBASE / OCCT
    Read the instructions carefully and watch your system when testing.
    If it starts spitting out problems and you can't shut it down - simply turn the system off/unplug it from the wall

    If these hardware tests don't find anything, then you'll have to start troubleshooting by removing parts. Here's a page that describes this: Hardware Stripdown Troubleshooting
    Although it's old, it's still relevant in these situations.

    Good luck!
      My Computer


 

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