Pc BSOD while gaming?

  1.    #1

    Pc BSOD while gaming?


    Hi, I was playing Forza 4 today, I noticed some stuttering but it wasn't FPS stuttering if you know what I mean lol, I have checked temps, I did a MEMTEST86 out of curiosity for 10 passes the other night and everything went great, I just don't understand what the hell is going on, hopefully one of you could help me please :).

    Thanks in advance.
    Pc BSOD while gaming? Attached Files
      My ComputerSystem Spec

  2. Ztruker's Avatar
    Posts : 8,790
    Windows 10 Pro X64 1903 189362.439
       #2

    No dump unfortunately. Event log has this:
    Code:
    Event[2115]:
      Log Name: System
      Source: Service Control Manager
      Date: 2019-08-26T17:00:07.749
      Event ID: 7000
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-ENDITT6
      Description: 
    The AMDRyzenMasterDriverV13 service failed to start due to the following error: 
    The system cannot find the file specified.
    Found this via Google: Access Denied

    Also see this:
    Code:
    Event[38464]:
      Log Name: System
      Source: volmgr
      Date: 2019-09-09T17:09:53.629
      Event ID: 161
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-ENDITT6
      Description: 
    Dump file creation failed due to error during dump creation.
    Looks like you have about 50GB free on your C: drive so space should not be a problem.
    No indications of a drive problem but it would be good to test your C: SSD at a minimum.

    Diagnostics Test
    HDD TEST

    Run HDTune to

    • check the health,
    • scan for errors, not quick scan but full scan
    • run a benchmark.

    Run CrystalDiskInfo Portable and CrystalDiskMark Portable to

    • Check health of drive
    • Check performance of drive


    Post a picture of the results when done.

    You can also try the various options available with chkdsk.

    Are you doing any over-clocking? If so, please reset everything to nominal for now until we understand what is going on.
      My ComputersSystem Spec

  3. Ztruker's Avatar
    Posts : 8,790
    Windows 10 Pro X64 1903 189362.439
       #3

    Do you have the latest AMD Chipset driver installed? I can't tell for sure but it looks l9ike you may be one version downlevel. Latest is:

    AMD Chipset Driver

    Version
    19.10.16

    Release Date
    2019-07-01

    File Size
    371.02 MB
      My ComputersSystem Spec

  4.    #4

    Hey guys, thank you for all your input so far, I have tested my harddrives and will post the results, I am going to get rid of the AMD Ryzen Master software, to be honest I don't use it so no need for it being on my computer lol, I'll check to see my drivers are up to date (I'm sure they are but I could be wrong)

    - - - Updated - - -

    Click image for larger version. 

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    3TB.png   intel.png   C Drive.png   2tb drive.png  
      My ComputerSystem Spec


 

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