Stop Code: INTERNAL POWER ERROR

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  1. Posts : 757
    Windows 10 Home x64
       #11

    Involute said:
    Thanks, krzemien. I’ll update my driver and see if that fixes it, though I’m on whatever came after 1803 (1905? I’m not at my PC at the moment).
    I'm fairly confident that this will be the culprit - the thread I linked to clearly indicates that's the case and I have not-so-distant memories of this issue from earlier this year.

    But of course I can be mistaken!
      My Computers


  2. Posts : 39,970
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    1) When available please post the results for steps / tests in post #2.

    2) These steps will:
    a) report whether there is or is not operating system corruption
    b) report whether there is or is not drive file system corruption
    c) optimize the settings for creation of dump files
    d) check additional settings for dump file settings
    e) report whether Windows had found problems with RAM and made modifications
    f) optimize BIOS settings:

    Code:
    Improved DRAM stability
    Fix Logitech devices issue.
    Fixed memtest86 issue
    Fixed Plextor device issu
    Fixed Acceleretor TACC2 FPGA card issue
    Improve system performance
    Add in turn-off function of LED under S3/S4/S5 status.
    Fixed Samsung device (SM961, printer) issues.


    g) test and report the status of the drives

    3) Steps may fix BSOD or BSOD may continue
    4) Uploading new V2 after new BSOD will provide new files and folders for troublehooting/debugging
    5) New steps / tests may be posted based on the new log files and test results
      My Computer


  3. Posts : 83
    Windows 10 Pro
    Thread Starter
       #13

    I've confirmed that the PC going to sleep (not the display) triggers the BSOD. I have two Samsung EVO 960 SSDs. I confirmed (through Samsung's Magician s/w) that one had an out-of-date driver, which I updated. Unfortunately, I still have the problem, so I'll spend some time later tonight or tomorrow collecting the data zbook has requested.

    - - - Updated - - -

    Starting to run the tests. Here are the results from items 2 - 9 (I'll make several posts to make sure I don't lose anything):

    Microsoft Windows [Version 10.0.18362.295](c) 2019 Microsoft Corporation. All rights reserved.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection found corrupt files and successfully repaired them.For online repairs, details are included in the CBS log file located atwindir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offlinerepairs, details are included in the log file provided by the /OFFLOGFILE flag.C:\WINDOWS\system32>dism /online /cleanup-image /scanhealthDeployment Image Servicing and Management toolVersion: 10.0.18362.1Image Version: 10.0.18362.295[==========================100.0%==========================] No component store corruption detected.The operation completed successfully.C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.18362.1Image Version: 10.0.18362.295[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.C:\WINDOWS\system32>sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.C:\WINDOWS\system32>chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 1353984 file records processed.File verification completed. 23370 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 1350 reparse records processed. 1723796 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 1350 reparse records processed.Stage 3: Examining security descriptors ...Security descriptor verification completed. 184907 data files processed.CHKDSK is verifying Usn Journal... 37445376 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 486975945 KB total disk space. 390882460 KB in 1055631 files. 591376 KB in 184908 indexes. 0 KB in bad sectors. 1532869 KB in use by the system. 65536 KB occupied by the log file. 93969240 KB available on disk. 4096 bytes in each allocation unit. 121743986 total allocation units on disk. 23492310 allocation units available on disk.C:\WINDOWS\system32>wmic recoveros set autoreboot = falseUpdating property(s) of '\\KARLS-DESKTOP\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk2\\Partition2"'Property(s) update successful.C:\WINDOWS\system32>wmic recoveros set DebugInfoType = 7Updating property(s) of '\\KARLS-DESKTOP\ROOT\CIMV2:Win32_OSRecoveryConfiguration.Name="Microsoft Windows 10 Pro|C:\\WINDOWS|\\Device\\Harddisk2\\Partition2"'Property(s) update successful.C:\WINDOWS\system32>bcdedit /enum {badmemory}RAM Defects-----------identifier {badmemory}C:\WINDOWS\system32>

    - - - Updated - - -

    Here are items 13 and 14 (I'll update the BIOS (item 12) last).

    Comments for item 14:

    14a_HD Tune-Health: Nothing displays on this tab, just the countdown until the next update, at which point it starts over. This happens for all drives.14a_HD Tune-ErrorScan-1: This is a 4TB HDD (RAID 1) and would take > seven hours to run. I'll hold off until necessary. In case it's relevant, I only store data on this drive. Programs are stored on drive 2 (SSD).14a_HD Tune-Benchmark-2: Read error. Test aborted. If it matters, this disk is an SSD, but disk 3 is identical and ran the benchmark with no problems.
    Attachment 246703Attachment 246704Attachment 246705Attachment 246706Attachment 246707Attachment 246709

    - - - Updated - - -

    Here's the Sea Tools screen grab for one SSD:
    Attachment 246721
    It may be both SSDs, though, since the serial number listed is just the start of the number and is the same for both of my SSDs (which are identical). Otherwise, I don't know why both SSDs aren't listed.

    The RAID 1 Volume is 4TB of HDD and will take several hours to run, so I'll hold off on that unless it becomes necessary.

    I'm also attaching the latest V2 log: Attachment 246722
      My Computer


  4. Posts : 39,970
    windows 10 professional version 1607 build 14393.969 64 bit
       #14

    The attachment for Sea Tools results did not open.
    Please post a new link.

    When available please post the results of chkdsk /r /v (all drives)

    1) The first scannow result displayed fixed corruption.
    There were no corrupt files on the second scannow.
    Code:
    Windows Resource Protection found corrupt files and successfully repaired them.


    2) Backup all important files on the drive with errors.

    3) Run HD Tune overnight so that all drives are tested.

    4) Run HD Sentinel: (free or trial edition)
    Hard Disk Sentinel - HDD health and temperature monitoring
    Hard Disk Sentinel - HDD health and temperature monitoring
    Post images of each of these tabs into the thread:
    Overview tab
    Temperature
    SMART
    Disk performance


    5) Run Crystal Disk: (all drives)
    CrystalDiskInfo Crystal Dew World

    6) Run Macrorit on the SSD with errors:
    Download Macrorit Disk Scanner Portable 4.3.5

    7) Open disk management > by default some columns are compressed > widen each Status and Volume > make sure the contents within the parenthesis are in full view and that none of the characters are cutoff > view disk 0 > widen this row as needed so that all of the characters are in full view > post an image into the thread
    Disk Management - How to Post a Screenshot of



    Code:
    Event[3768]:
      Log Name: System
      Source: disk
      Date: 2019-09-08T21:04:25.723
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Karls-Desktop
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[3769]:
      Log Name: System
      Source: disk
      Date: 2019-09-08T21:04:25.742
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Karls-Desktop
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[3770]:
      Log Name: System
      Source: disk
      Date: 2019-09-08T21:04:25.761
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Karls-Desktop
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[3771]:
      Log Name: System
      Source: disk
      Date: 2019-09-08T21:04:25.780
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Karls-Desktop
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[3772]:
      Log Name: System
      Source: disk
      Date: 2019-09-08T21:04:25.798
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Karls-Desktop
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[3773]:
      Log Name: System
      Source: disk
      Date: 2019-09-08T21:04:25.817
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Karls-Desktop
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[3774]:
      Log Name: System
      Source: disk
      Date: 2019-09-08T21:04:25.835
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Karls-Desktop
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[3775]:
      Log Name: System
      Source: disk
      Date: 2019-09-08T21:04:25.854
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Karls-Desktop
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
    
    Event[3776]:
      Log Name: System
      Source: disk
      Date: 2019-09-08T21:04:25.872
      Event ID: 7
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Karls-Desktop
      Description: 
    The device, \Device\Harddisk1\DR1, has a bad block.
      My Computer


  5. Posts : 83
    Windows 10 Pro
    Thread Starter
       #15

    Sorry about the bad link. It worked (and still works) for me. Here's one to imgur.

    - - - Updated - - -

    Here's the chkdsk log for drive C:

    Chkdsk was executed in scan mode on a volume snapshot.

    Checking file system on C:
    The type of the file system is NTFS.

    Stage 1: Examining basic file system structure ...
    1353984 file records processed. File verification completed.
    23370 large file records processed. 0 bad file records processed.
    Stage 2: Examining file name linkage ...
    1350 reparse records processed. 1723796 index entries processed. Index verification completed.
    0 unindexed files scanned. 0 unindexed files recovered to lost and found. 1350 reparse records processed.
    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    184907 data files processed. CHKDSK is verifying Usn Journal...
    37445376 USN bytes processed. Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    486975945 KB total disk space.
    390882460 KB in 1055631 files.
    591376 KB in 184908 indexes.
    0 KB in bad sectors.
    1532869 KB in use by the system.
    65536 KB occupied by the log file.
    93969240 KB available on disk.

    4096 bytes in each allocation unit.
    121743986 total allocation units on disk.
    23492310 allocation units available on disk.

    ----------------------------------------------------------------------


    Stage 1: Examining basic file system structure ...

    Stage 2: Examining file name linkage ...

    Stage 3: Examining security descriptors ...
      My Computer


  6. Posts : 39,970
    windows 10 professional version 1607 build 14393.969 64 bit
       #16

    When posting if there are layout problems from text > click edit post > re-post > click save changes
      My Computer


  7. Posts : 83
    Windows 10 Pro
    Thread Starter
       #17

    The layout ‘s fine when a I copy it, then screws up on pasting. How will reposting fix that?
      My Computer


  8. Posts : 39,970
    windows 10 professional version 1607 build 14393.969 64 bit
       #18

    Edit followed by re-post typically fixes layout posting problems from text.

    If problems are not fixed the use share links (one drive, drop box, or google drive)
      My Computer


  9. Posts : 83
    Windows 10 Pro
    Thread Starter
       #19

    Here's the chkdsk for drive D:

    C:\WINDOWS\system32>chkdsk /r /v D:
    The type of the file system is NTFS.

    Chkdsk cannot run because the volume is in use by another
    process. Chkdsk may run if this volume is dismounted first.
    ALL OPENED HANDLES TO THIS VOLUME WOULD THEN BE INVALID.
    Would you like to force a dismount on this volume? (Y/N) y
    Volume dismounted. All opened handles to this volume are now invalid.
    Volume label is Scratch.

    Stage 1: Examining basic file system structure ...
    1792 file records processed.
    File verification completed.
    0 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    113 reparse records processed.
    2948 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.
    113 reparse records processed.

    Stage 3: Examining security descriptors ...
    Cleaning up 4 unused index entries from index $SII of file 9.
    Cleaning up 4 unused index entries from index $SDH of file 9.
    Cleaning up 4 unused security descriptors.
    Security descriptor verification completed.
    579 data files processed.
    CHKDSK is verifying Usn Journal...
    1253904 USN bytes processed.
    Usn Journal verification completed.

    Stage 4: Looking for bad clusters in user file data ...
    Windows replaced bad clusters in file 1BE
    of name \Bucky swims\00014.MTS.
    Windows replaced bad clusters in file 1C2
    of name \Bucky swims\00015.MTS.
    Windows replaced bad clusters in file 1C7
    of name \Bucky swims\00017.MTS.
    Windows replaced bad clusters in file 2BC
    of name \Spec.LA\11-15-18\Screen\GrantKeller1.MOV.
    Windows replaced bad clusters in file 484
    of name \Spec.LA\10-18-18\Speaker\PeterGustev1.MTS.
    1776 files processed.
    File data verification completed.
    An unspecified error occurred (766f6c756d652e63 470).

    C:\WINDOWS\system32>
      My Computer


  10. Posts : 39,970
    windows 10 professional version 1607 build 14393.969 64 bit
       #20

    Code:
    Stage 4: Looking for bad clusters in user file data ...
    Windows replaced bad clusters in file 1BE
    of name \Bucky swims\00014.MTS.
    Windows replaced bad clusters in file 1C2
    of name \Bucky swims\00015.MTS.
    Windows replaced bad clusters in file 1C7
    of name \Bucky swims\00017.MTS.
    Windows replaced bad clusters in file 2BC
    of name \Spec.LA\11-15-18\Screen\GrantKeller1.MOV.
    Windows replaced bad clusters in file 484
    of name \Spec.LA\10-18-18\Speaker\PeterGustev1.MTS.
    1776 files processed.
    File data verification completed.
    An unspecified error occurred (766f6c756d652e63 470).

    Make sure that the important files are backed up.
      My Computer


 

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