Uninstall and reinstall igkmd64.sys or IGFX or Intel GPU drivers
Reinstall from the computer's manufacturer website.
Perform windows updates after the re-installation.
Run Intel driver and support assistant to check the status of all intel drivers:
Intel(R) Driver & Support Assistant
https://answers.microsoft.com/en-us/...0-8d22254aa1c1
Code:
igfx igfx c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_9b07ffc7fa5e6661\igdkmd64.sys Kernel Driver No Manual Stopped OK Ignore No No
Code:
Name Intel(R) UHD Graphics 605
PNP Device ID PCI\VEN_8086&DEV_3184&SUBSYS_126A1025&REV_03\3&11583659&0&10
Adapter Type Intel(R) UHD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) UHD Graphics 605
Adapter RAM 1.00 GB (1,073,741,824 bytes)
Installed Drivers C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_9b07ffc7fa5e6661\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_9b07ffc7fa5e6661\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_9b07ffc7fa5e6661\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_9b07ffc7fa5e6661\igd12umd64.dll
Driver Version 23.20.16.4927
INF File oem13.inf (iGLKD_w10_DS section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1920 x 1080 x 60 hertz
Bits/Pixel 32
Memory Address 0xA0000000-0xA0FFFFFF
Memory Address 0x90000000-0x9FFFFFFF
I/O Port 0x00001000-0x0000103F
IRQ Channel IRQ 4294967292
Driver c:\windows\system32\driverstore\filerepository\igdlh64.inf_amd64_9b07ffc7fa5e6661\igdkmd64.sys (23.20.16.4927, 12.21 MB (12,807,080 bytes), 3/21/2018 8:28 AM)
Code:
igfx igfx igfx Kernel Manual Stopped OK FALSE FALSE 16,384 6,537,216 0 1/23/2018 4:44:46 PM C:\Windows\system32\DriverStore\FileRepository\i 8,192
Code:
igdkmd64.sys Tue Jan 23 15:44:46 2018 (5A67ACCE)
When available please update the progress with SanDisk.
For any BSOD:
a) run the V2 log collector to collect new log files
b) open file explorer> this PC > C: > in the right upper corner search for: C:\Windows\memory.dmp
> if the file size is < 1.5 GB then zip > post a separate share link into the thread using one drive, drop box, or google drive